Matilda Community Day Nursery

St Katherine's Way, Wapping, London E1W 1LQ

Owner: Matilda Community Day Nursery

Person in charge: Shafia Akbar (Manager)

Local Authority / Social Services: London Borough of Tower Hamlets Council

Number of Staff: 7

Service Offered: Day Nursery (Voluntary / Not for Profit Owned), Open all year, Full Day Care, Sessional Day Care

Registered Charity Number: 1035872

Total Places for Children: 15

Age Range: from 1 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Open all year

Fees Guide: Please call to confirm the fee's

Admission Information: No children under 12 months

Languages Spoken (other than English): Bengali; Bangla, Irish, Kongo

Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.8 Matilda Community Day Nursery has a Review Score of 6.8 (6.833)

The Review Score of 6.8 (maximum of 10) for Matilda Community Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Matilda Community Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.3 out of 5 from 3 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for Matilda Community Day Nursery is calculated as follows: ( (28 Excellents x 5) + (20 Goods x 4) ) ÷ 48 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.25 Points relating to the number of positive Reviews for Matilda Community Day Nursery is based on 3 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5 then divided by 2 = 1.750

    2. Target of 3 positive Reviews (15 registered maximum number of service users ÷ 5). 3 Reviews ÷ 3 Target = 1.000 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Matilda Community Day Nursery?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Matilda Community Day Nursery

  • Mother of Child
    3
  • Father of Child
    1

Matilda day nursery is a fantastic nursery which is very supportive of the children and parents.

My son loves going to nursery and has learnt so much in terms of communicating, toilet training, playing, singing and dancing.

Parents are always kept informed of what is happening and what has been planned and are encouraged to have a say in what is going on.

The staff are very friendly and the fees are also very reasonable.

How likely would you be to recommend Matilda Community Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our two year old daughter likes the nursery. It's in a very quiet and secure spot in a court yard of a block of flats. It has it's own garden and a playground shared with the public. The staff are friendly and professional. It's small and intimate with only 14-15 children at any time. Our daughter likes the yoga lessons and likes seeing her friends from the neighbourhood there.

How likely would you be to recommend Matilda Community Day Nursery? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Matilda is a lovely small community nursery.
We were surprised at how quickly our daughter has settled into the nursery. The staff appear to be very attentive to the children's needs (for example our daughter had 2-3 wee accidents a day in her old nursery but was dry (like at home) as soon as she started with Matilda).
I really like how the parents are invited to get involved and make suggestions. The staff have always been very responsive to any queries that I have raised.
There is a lovely outdoor space and they take the children on trips out. They also have classes for the children such as music and Yoga.
I'm really pleased that we made the move to Matilda nursery and would definitely recommend parents consider it.

How likely would you be to recommend Matilda Community Day Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

This is a true gem of a nursery.
When we found Matilda nursery our family was bruised due to a previous very negative childcare experience. As a result of this experience, my little boy, 3yrs old, was very anxious and his confidence had hit rock bottom (as had mine!). At his previous nursery my happy, confident little boy had turned into an anxious, teary and frightened little soul, it was heartbreaking to watch. He developed a stutter, would not settle to sleep and had difficulties staying dry in the day.

On our first day at Matilda my son and I were both very anxious and teary but the staff was fantastic in dealing with us. The manager confidently but gently took the lead of the settling in process, giving plenty of cuddles and gentle reassurance to both son and mum! I was peaking through the window (too anxious to leave the building) and saw my scared little boy being cuddled and reassured by each and everyone of the staff.

The next day, although still anxious he was much calmer, surprisingly so actually - it was me that was more anxious this time. Again, the Manager stepped in and in her gentle but assertive manner asked me to leave my son there for a couple of hours. She called me 5 min later (I was pretty much hiding in the bushes outside) so that I could hear him playing and laughing with his new found friends, which was a very thoughtful thing to do. Since that day, we have never looked back.
My son now happily runs in through the door in the morning, with a cheery "good morning" and all the staff greet him and the other children so warmly. I must also mention that he was dry within two days (!) and his stutter is gone now too. He has got his confidence back and is once again the happy, loving inquisitive child we always see at home.

The setting itself is lovely, the building is newly decorated and a separate room for sleeping.
It is a calm, happy nursery, filled with engaging and age appropriate toys. They have a lovely garden too, a rarity in the city of London! It is a culturally diverse nursery, with both staff and children from a variety of backgrounds. This was a very important factor for our family when deciding on a nursery setting and Matilda has really provided us with the multicultural, inclusive and welcoming environment that we so desperately needed.

Let me finish this long review with a special mention of the staff as they really deserve all the praise that they can get. As all parents know, dedicated staff makes all the difference when it comes to the well being of our children.
Well, it doesn't get any better than the girls at Matilda, they are excellent. I cannot find enough words to explain the difference these girls have made to our lives. To have our happy, bouncy little boy back means everything to us as parents and we have the girls at Matilda to thank for that. If you are lucky enough to get a space at this lovely place, grab it. You and your little ones will be so grateful that you did.

How likely would you be to recommend Matilda Community Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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