Fatemah Nurseries Ltd

your child ad hoc if before 4pm, you must choose from specific times (from memory 12pm, 2pm or 3pm) and you must book this in, in advance. You are not allowed to leave scooters or bikes (or anything that is not a pushchair) at the nursery and they frequently send emails asking parents not to leave pushchairs unless they really have to.
They continued to nap our child despite us asking them not to.
They charged fees all through the time when they were closed because of lockdown (100% for the first month, 75% the second and 50% the 3rd). This equates to a 4 figure sum we were made to pay over the lockdown period when my children did not attend the nursery at all, if we wished to keep their place. They also refused to furlough staff during this time to try and save parents money because 'they didn't want to'.
They have also not reinstated some services they used to provide pre-covid (such as washing blankets – you now have to take home and wash your child’s blanket every week).
You are also required to provide many things that other nurseries include like sun cream, nappy rash cream, cups, wipes etc.
Current fees for a full-time place for preschool-age children are £1,326 per month.
Would not recommend.

issues, e.g. fees, Covid restrictions and any specific questions is very good, clear and prompt. They could improve general feedback about the children. The weekly reports on the app are very generic, and verbal feedback at pick up etc is discouraged. Overall, very happy with the nursery and have absolute confidence in their care of my child. Will send our second child there.

focus on the children’s development and he has learnt so much since he started there. The staff are all professional and kind and the admin is super-efficient.

to the positive connections and relationships he has made. Finally, Fatemah has been exemplary in keeping us up to date with his progression and are always approachable and helpful when navigating his care.

about any issues.

and his friends. His language has developed quickly as when he started he was a reluctant speaker. The nursery are fantastic at relying his week at nursery and what will happen the following week, so activities can be supported at home. Thank you so much Fatemah Staff!

with the management team, they work with the parents to support the children throughout their time there.
We have been very lucky with Fatemah Day Nursery for the care given to our children and the peace of mind given to us parents, able to go to work knowing they're in such good hands.