Day Nurseries Owned by Bethersden Playschool Ltd
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Bethersden Playschool Ltd Locations (2)
Bethersden Playschool
Bethersden School, Wissenden Lane, Bethersden, Ashford TN26 3AH
- Type of Nursery
- Nursery School
- Open term time
- Full Day Care
- 15 Places
Biddenden PlaySchool
2.1
1 review
John Mayne C of E Primary School, High Street, Ashford TN27 8AL
- Type of Nursery
- Nursery School
- Open term time
- Full Day Care
- Sessional Day Care
- 24 Places
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Bethersden Playschool Ltd Reviews (1)
Reviews posted for members of Bethersden Playschool Ltd
Review of
Biddenden PlaySchool
from P E (Mother of Child) published on 6 January 2025 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
As a working parent, my experience with this nursery has been frustrating. Communication is poor, relying on overwhelming emails that lack personal interaction. A major issue is their inflexible scheduling, which forces parents to separate siblings. They accept primary school students from 7:30 AM but
refuse younger siblings until 8:00 AM, despite being on the same site. This rigid policy creates unnecessary stress.
When I raised concerns, the response was dismissive, suggesting I should "look elsewhere" if unhappy. This reflects a troubling lack of customer service and empathy. It's no surprise that other working parents have withdrawn their children and sought alternatives outside the village. The nursery seems unaware of the negative impact this approach has on their reputation. Overall, this nursery fails to support modern working families. Despite its convenient location, I cannot recommend it due to poor management and a lack of consideration for parents' needs.
When I raised concerns, the response was dismissive, suggesting I should "look elsewhere" if unhappy. This reflects a troubling lack of customer service and empathy. It's no surprise that other working parents have withdrawn their children and sought alternatives outside the village. The nursery seems unaware of the negative impact this approach has on their reputation. Overall, this nursery fails to support modern working families. Despite its convenient location, I cannot recommend it due to poor management and a lack of consideration for parents' needs.
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Awards / Recognitions (0)
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