We have been incredibly let down by this nursery. My son attended for nearly two and a half years, and my young daughter was due to join him with us having had a space confirmed and our deposit paid. Three months before she was due to start, the nursery informed us that due to an admin error, there
was in fact no place available for her with little explanation given.
We have had to deal with a lot of unnecessary stress finding her (and my son) an alternative setting at short notice which resulted in me having to delay going back to work.
In terms of the nursery setting staff turnover seems to be very high, new staff rarely introduce themselves and there were times we were unaware of who my child's key worker was.
Latest Reviews for Whanau Day Nursery (Harpenden)
02 October 2024
We have been incredibly let down by this nursery. My son attended for nearly two and a half years, and my young daughter was due to join him with us having had a space confirmed and our deposit paid. Three months before she was due to start, the nursery informed us that due to an admin error, there
was in fact no place available for her with little explanation given.
We have had to deal with a lot of unnecessary stress finding her (and my son) an alternative setting at short notice which resulted in me having to delay going back to work.
In terms of the nursery setting staff turnover seems to be very high, new staff rarely introduce themselves and there were times we were unaware of who my child's key worker was.