Whanau Day Nursery (Harpenden)

The Laurels, 22 Leyton Road, Harpenden AL5 2HU
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2.6 1 Review
  • Whanau Day Nursery (Harpenden), Harpenden
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Darren Goes (Director)

Number of Childcare Staff

  • 26

Total Places for Children

  • 86

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays

Parking

  • Parking available onsite for parents to drop-off/pick-up.

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Whanau Day Nursery (Harpenden) Reviews (1)

2.6

Whanau Day Nursery (Harpenden) has a Review Score of 2.6 (2.583) out of 10, based on 1 reviews in the last 2 years.
Over all time Whanau Day Nursery (Harpenden) has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Whanau Day Nursery (Harpenden)
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Total of 1, showing 1-1
Review from R C (Mother of Child) published on 2 October 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
We have been incredibly let down by this nursery. My son attended for nearly two and a half years, and my young daughter was due to join him with us having had a space confirmed and our deposit paid. Three months before she was due to start, the nursery informed us that due to an admin error, there
was in fact no place available for her with little explanation given.
We have had to deal with a lot of unnecessary stress finding her (and my son) an alternative setting at short notice which resulted in me having to delay going back to work.
In terms of the nursery setting staff turnover seems to be very high, new staff rarely introduce themselves and there were times we were unaware of who my child's key worker was.
Reply from Management Team at Whanau Day Nursery (Harpenden)
Playschool Nursery strives for excellence and has supported families in Harpenden for over 15 years. When there has been an error we believe in being honest - it is one of the core values of the…read more
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 2.6 (2.583)

Overview of Review Score

The Review Score of 2.6 (2.583) out of 10 for Whanau Day Nursery (Harpenden) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 2.6 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 2.583 for Whanau Day Nursery (Harpenden) is calculated as follows: ( (2 Goods x 4) + (4 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 12 Ratings = 2.583
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 0 Points relating to the number of positive Reviews for Whanau Day Nursery (Harpenden) is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 number of registered child places is 17.2. 0 Positive Reviews ÷ 17.2 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Whanau Day Nursery (Harpenden)

What is the Age Range of Children that Whanau Day Nursery (Harpenden) accepts?

Whanau Day Nursery (Harpenden) accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Whanau Day Nursery (Harpenden) Open?

Whanau Day Nursery (Harpenden) is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Whanau Day Nursery (Harpenden) have capacity for?

Whanau Day Nursery (Harpenden) has capacity for a total of 86 Children.

How far is Whanau Day Nursery (Harpenden) to the centre of Harpenden?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Whanau Day Nursery (Harpenden) to verify any information. View our terms and conditions. Whanau Day Nursery (Harpenden) has an Basic Service - more info.