Submit a Review for Bright Horizons Teddington Cedar Road Day Nursery and Preschool
16 Cedar Road, Teddington, TW11 9AL
View Full Details of Bright Horizons Teddington Cedar Road Day Nursery and PreschoolLatest Reviews for Bright Horizons Teddington Cedar Road Day Nursery and Preschool
03 December 2025
We've had a great experience so far with our son's new nursery. The staff have been incredibly friendly and welcoming, helping him settle in with patience and care. We really appreciated the long settling-in period, which made the transition much smoother for both him and us. The nursery offers excellent flexibility with its extended hours, which has been a huge help for working parents. Our son comes home happy and there are plenty of photos of the fun activities he's taken part in each day. Overall, it's a warm, nurturing environment where children clearly thrive. Highly recommended!
17 November 2025
My daughter has been at this nursery since April 2025 and I can't recommend it highly enough. The staff are absolutely lovely - very friendly, caring & supportive. I love the bright, airy feeling of the nursery & the fact each age group has their own garden - I've never known children (especially babies) to spend so much time outdoors at a nursery. We get tons of photos and updates and I feel really informed about how she is getting on. The staff in baby room are genuinely special people. My daughter is very happy here!
17 November 2025
You will not find a better nursery! Very welcoming and well run establishment. I currently have my 12 month old son attending it after my first son has graduated from it in August after 3.5 yrs there. The onboarding process is excellent , ensuring your child is well settled before they start. The staff are all very nice and professional and they tend to stay around. I've seen the same faces for the past 4 years. The opening hours are generous. Becky the manager is excellent and very experienced. They listen to parents feedback and accommodate as much of it as possible. Both of my children seem very happy there so I couldn't fault it
04 November 2025
My child left in August and we did not have an overall positive experience. Management was chaotic - to set the tone, the building is setup so that if you have an older child upstairs, you will never pass the office and never be greeted by management which is impersonal and different from other Bright Horizons I have visited. Communication sporadic and opaque. There were a couple of red flag incidents in our short time there - my very potty trained child (6 months at this point) was left in a nappy at the end of the day. Fine if they were put in a nappy for a nap but not fine that no one had checked for the rest of the day. And they were not the only child this happened to. There are some truly lovely nursery workers there who clearly work so hard. But also a sense of unease? Hard to put a finger on but something not right. My previously bubbly and very enthusiastic child (had been at a different nursery since a young baby) started to say they did not want to go to nursery at all.
04 November 2025
We've been really happy with Bright Horizons Teddington Cedar Road. Our son started in the baby room at the start of October and the staff have been so warm and friendly that it had made the transition much easier for both him and me! We were really impressed with the settling in sessions as there were a lot more than you have with other nurseries and it gave my son the chance to slowly get used to the new environment. We are also aware that they are refurbishing the garden so it seems like they refresh and maintain the nursery well. Very pleased!
04 November 2025
We are absolutely delighted with our experience at Bright Horizons Teddington. From the very first day, the team have been warm, welcoming and genuinely caring. They consistently keep us informed of any issues or updates, which gives us great peace of mind. The indoor and outdoor play areas are spacious and thoughtfully designed - our child has so much to explore, create and learn with. We particularly appreciate the variety of activities that the staff organise: everything from painting sessions to practical life tasks, like helping the children take care of their own dishes at lunch. These moments feel so enriching, encouraging both independence and responsibility in a fun and friendly way. Overall, the staff's attentiveness, the stimulating environment and the daily focus on nurturing each child's growth make this nursery stand out. We couldn't ask for a better place for our little one.
30 October 2025
Both of my children have attended this nursery, and my youngest is still with them. It really is a wonderful nursery. They do a great range of activities, arts and crafts and the pre-school did a fantastic job of equipping me eldest for school, with his reading and writing practice. They have small group/class sizes here tailored for the children's ages, which means the children are with others at their own stage and it feels calmer for them. And most of all the staff are so lovely, they genuinely care for the children and are so enthusiastic and warm with them. Many of them have been there for a long time which is testament to the quality of the nursery. I would highly recommend it!
23 October 2025
We are absolutely delighted that we chose this nursery. My daughter always goes there with joy. She has many friends and a wonderful relationship with the staff. We are also very pleased with the progress she's making in learning different subjects and skills.
14 August 2025
I have a year old son at Bright Horizons who's doing great. His playing skills has really improved. He smiles a lot more and I have found the staff to be polite and caring. I will recommend this nursery to prospective parents.
14 August 2025
We couldn't be happier with this nursery. The space, facilities and app are excellent, and the staff are wonderful. We were very impressed with the settling in process and the efforts the team made to make us all feel at ease. Our daughters' bond with the staff has gone from strength to strength; it is evident that they go above and beyond in the care they provide and the relationships they build with the children. We can clearly see continuous progress in her physical and emotional development too, thanks to the wonderful array of activities and structured learning. We highly recommend Bright Horizons.
23 July 2025
My daughter recently started in the baby room. The team are friendly, welcoming and made me feel at ease from day 1, having never left my child out the care of my partner and I. The staff team have been very understanding and my child and I are greeted by her key people each morning. The nursery is well presented with a large outdoor space and individual baby garden. The meals are nutritious and have been adapted to support my child's weaning needs. The management team are very welcoming and have been supportive from registration and throughout the settling in process. The app is great as we receive regular updates and pictures of our child playing happily which is very reassuring as new parents. I would highly recommend this nursery.
27 February 2025
This is truly an outstanding nursery. I have a daughter in nursery class who has recently transitioned from the toddler room and my son is settling in the baby room. My daughter loves going to nursery. We moved her from another local nursery we were not happy with to Bright Horizons Cedar Road last summer and so happy we did. She has great bonds with all the staff. The building is an old primary school so there is so much space and the children get to spend lots of time outdoors in the lovely garden. I was concerned when the nursery manager and assistant went on maternity leave at the same time in autumn as it can impact upon the stability in the nursery, but the staff have done brilliantly to cover this and keep things running smoothly. Staff are amazing and if you have any concerns, they will bend over backwards to find a solution you are happy with. They are always doing activities and the learning is structured. My daughter has thrived here. I strongly recommend Bright Horizons.
11 February 2025
My child has attended the nursery from one year old. The staff are great and she's really enjoyed her time there. My biggest issue has been with Bright Horizons, their policies are very inflexible around food allergies and providing alternative nappies for those with skin conditions. The fees are also exceptionally high and for that reason, there should be more flexibility when dealing with care for children with special requirements. This is my second experience of a Bright Horizons nursery which deteriorated rapidly under a new manager and Bright Horizons did nothing to intervene for two years. For that reason, I cannot recommend a Bright Horizon nursery for any new parent.
14 June 2024
My 4-year-old has really enjoyed his time at nursery. Forming strong bonds with the staff and making great little friendships. The care and attention he receives is outstanding. He especially loves the focus on learning and spending time outdoors.
06 June 2024
Our daughter attended Bright Horizons Teddington Cedar Road Day Nursery and Preschool from April 2023 until March 2024. The only reason she left was that we moved abroad as we were extremely happy with the entire nursery experience. The team in the baby room were great at getting our daughter settled in and happy. She had been born extremely prematurely so still had some fairly significant health issues at the time which the team took very seriously and managed very well. As she progressed through the nursery rooms (toddlers, nursery and the last couple of months in preschool) the team made a great effort to settle her in at each stage and she really enjoyed herself. We would highly recommend the nursery to other parents and if we move back to the area, would certainly re-enrol. Our daughter was very sad to leave, having made great friends with both her peers and teachers at nursery. The food provided was very good quality, healthy and our daughter was very happy to eat it. Thanks again to all the team!
21 May 2024
My daughter started attending the nursery in 2022 and the entire experience has been exceptional. When my daughter first joined the nursery, she was quite shy and quiet. However, her key person and other Bright Horizons Teddington Cedar Road Day Nursery and Preschool team members recognised this and encouraged her to come out of her shell. Through their guidance and support, my daughter has blossomed into a lively and open child, who easily participates in activities and makes new friends. In short - the curriculum is well-designed, the classrooms are spacious and clean, the outdoor play area is well-equipped, communication between parents and nursery is another strong point (daily updates, photos, achievements, etc.) All these combined give me confidence she is in caring hands. I am very grateful to all the members of Bright Horizons Teddington for creating a kind and positive atmosphere for children, especially important during early years of development.
12 March 2024
My daughter started in the baby room in September and she has thrived under the care of the lovely team. She has grown into a confident toddler who has a lovely bond with her key person and the other team members. Every member of staff is warm, professional and committed to making this nursery something very special. There are several nurseries much closer to where we live but we go out of our way to ensure our daughter attends Bright Horizons Teddington Cedar Road Day Nursery and Preschool as we know she will be really cared for. It comes highly recommended and we are looking forward to watching her progress through the nursery as she grows.
28 September 2023
My son has been at the nursery since June 2023. He loved it from the beginning, all of the staff are welcoming and helped support my child in settling in. I get weekly and sometimes daily updates of what he has done during the days here, which I love seeing. The nursery has a lovely outdoor area and all of the rooms inside are a great size with lots of creative activities set out for the children too. All the meals served are nutritional and sound delicious, we get daily updates on what they have had to eat and their nappy changes. All in all a positive experience at Bright Horizons so far.
05 September 2023
Our daughter has been going to the nursery for almost 5 months now. The teachers are amazing! Am sure our little girl thinks one staff member is another mom! Staff have made settling into nursery a non-event! It has been a very smooth transition for us. Thank you so much to all the staff (but especially two of them) for making our daughter feel so comfortable at nursery and we really appreciate all the love and attention you give her whilst she is in your care! You are amazing when it comes to creative activities which aids her development - we can see the changes at home!
23 July 2023
My daughter has been attending Teddington Cedar Road since August 2022 and she's been loving it since day one. She started fairly young and admittedly, I was quite nervous in the beginning (especially as a first-time mom), but looking at how happy and excited she was in the mornings, has really reassured me that this was the right place for her. Facilities are excellent, the outdoor area is quite spacious and that was also one of the considerations when we made the decision. I can't thank the deputy manager and 3 other staff members in particular and the rest of the staff enough for the care, attention and guidance they have provided to my little one in the past one year. I greatly appreciate it and we can only recommend the nursery.
Latest Reviews for Bright Horizons Teddington Cedar Road Day Nursery and Preschool
03 December 2025
We've had a great experience so far with our son's new nursery. The staff have been incredibly friendly and welcoming, helping him settle in with patience and care. We really appreciated the long settling-in period, which made the transition much smoother for both him and us. The nursery offers excellent flexibility with its extended hours, which has been a huge help for working parents. Our son comes home happy and there are plenty of photos of the fun activities he's taken part in each day. Overall, it's a warm, nurturing environment where children clearly thrive. Highly recommended!
17 November 2025
My daughter has been at this nursery since April 2025 and I can't recommend it highly enough. The staff are absolutely lovely - very friendly, caring & supportive. I love the bright, airy feeling of the nursery & the fact each age group has their own garden - I've never known children (especially babies) to spend so much time outdoors at a nursery. We get tons of photos and updates and I feel really informed about how she is getting on. The staff in baby room are genuinely special people. My daughter is very happy here!
17 November 2025
You will not find a better nursery! Very welcoming and well run establishment. I currently have my 12 month old son attending it after my first son has graduated from it in August after 3.5 yrs there. The onboarding process is excellent , ensuring your child is well settled before they start. The staff are all very nice and professional and they tend to stay around. I've seen the same faces for the past 4 years. The opening hours are generous. Becky the manager is excellent and very experienced. They listen to parents feedback and accommodate as much of it as possible. Both of my children seem very happy there so I couldn't fault it
04 November 2025
My child left in August and we did not have an overall positive experience. Management was chaotic - to set the tone, the building is setup so that if you have an older child upstairs, you will never pass the office and never be greeted by management which is impersonal and different from other Bright Horizons I have visited. Communication sporadic and opaque. There were a couple of red flag incidents in our short time there - my very potty trained child (6 months at this point) was left in a nappy at the end of the day. Fine if they were put in a nappy for a nap but not fine that no one had checked for the rest of the day. And they were not the only child this happened to. There are some truly lovely nursery workers there who clearly work so hard. But also a sense of unease? Hard to put a finger on but something not right. My previously bubbly and very enthusiastic child (had been at a different nursery since a young baby) started to say they did not want to go to nursery at all.
04 November 2025
We've been really happy with Bright Horizons Teddington Cedar Road. Our son started in the baby room at the start of October and the staff have been so warm and friendly that it had made the transition much easier for both him and me! We were really impressed with the settling in sessions as there were a lot more than you have with other nurseries and it gave my son the chance to slowly get used to the new environment. We are also aware that they are refurbishing the garden so it seems like they refresh and maintain the nursery well. Very pleased!
04 November 2025
We are absolutely delighted with our experience at Bright Horizons Teddington. From the very first day, the team have been warm, welcoming and genuinely caring. They consistently keep us informed of any issues or updates, which gives us great peace of mind. The indoor and outdoor play areas are spacious and thoughtfully designed - our child has so much to explore, create and learn with. We particularly appreciate the variety of activities that the staff organise: everything from painting sessions to practical life tasks, like helping the children take care of their own dishes at lunch. These moments feel so enriching, encouraging both independence and responsibility in a fun and friendly way. Overall, the staff's attentiveness, the stimulating environment and the daily focus on nurturing each child's growth make this nursery stand out. We couldn't ask for a better place for our little one.
30 October 2025
Both of my children have attended this nursery, and my youngest is still with them. It really is a wonderful nursery. They do a great range of activities, arts and crafts and the pre-school did a fantastic job of equipping me eldest for school, with his reading and writing practice. They have small group/class sizes here tailored for the children's ages, which means the children are with others at their own stage and it feels calmer for them. And most of all the staff are so lovely, they genuinely care for the children and are so enthusiastic and warm with them. Many of them have been there for a long time which is testament to the quality of the nursery. I would highly recommend it!
23 October 2025
We are absolutely delighted that we chose this nursery. My daughter always goes there with joy. She has many friends and a wonderful relationship with the staff. We are also very pleased with the progress she's making in learning different subjects and skills.
14 August 2025
I have a year old son at Bright Horizons who's doing great. His playing skills has really improved. He smiles a lot more and I have found the staff to be polite and caring. I will recommend this nursery to prospective parents.
14 August 2025
We couldn't be happier with this nursery. The space, facilities and app are excellent, and the staff are wonderful. We were very impressed with the settling in process and the efforts the team made to make us all feel at ease. Our daughters' bond with the staff has gone from strength to strength; it is evident that they go above and beyond in the care they provide and the relationships they build with the children. We can clearly see continuous progress in her physical and emotional development too, thanks to the wonderful array of activities and structured learning. We highly recommend Bright Horizons.
23 July 2025
My daughter recently started in the baby room. The team are friendly, welcoming and made me feel at ease from day 1, having never left my child out the care of my partner and I. The staff team have been very understanding and my child and I are greeted by her key people each morning. The nursery is well presented with a large outdoor space and individual baby garden. The meals are nutritious and have been adapted to support my child's weaning needs. The management team are very welcoming and have been supportive from registration and throughout the settling in process. The app is great as we receive regular updates and pictures of our child playing happily which is very reassuring as new parents. I would highly recommend this nursery.
27 February 2025
This is truly an outstanding nursery. I have a daughter in nursery class who has recently transitioned from the toddler room and my son is settling in the baby room. My daughter loves going to nursery. We moved her from another local nursery we were not happy with to Bright Horizons Cedar Road last summer and so happy we did. She has great bonds with all the staff. The building is an old primary school so there is so much space and the children get to spend lots of time outdoors in the lovely garden. I was concerned when the nursery manager and assistant went on maternity leave at the same time in autumn as it can impact upon the stability in the nursery, but the staff have done brilliantly to cover this and keep things running smoothly. Staff are amazing and if you have any concerns, they will bend over backwards to find a solution you are happy with. They are always doing activities and the learning is structured. My daughter has thrived here. I strongly recommend Bright Horizons.
11 February 2025
My child has attended the nursery from one year old. The staff are great and she's really enjoyed her time there. My biggest issue has been with Bright Horizons, their policies are very inflexible around food allergies and providing alternative nappies for those with skin conditions. The fees are also exceptionally high and for that reason, there should be more flexibility when dealing with care for children with special requirements. This is my second experience of a Bright Horizons nursery which deteriorated rapidly under a new manager and Bright Horizons did nothing to intervene for two years. For that reason, I cannot recommend a Bright Horizon nursery for any new parent.
14 June 2024
My 4-year-old has really enjoyed his time at nursery. Forming strong bonds with the staff and making great little friendships. The care and attention he receives is outstanding. He especially loves the focus on learning and spending time outdoors.
06 June 2024
Our daughter attended Bright Horizons Teddington Cedar Road Day Nursery and Preschool from April 2023 until March 2024. The only reason she left was that we moved abroad as we were extremely happy with the entire nursery experience. The team in the baby room were great at getting our daughter settled in and happy. She had been born extremely prematurely so still had some fairly significant health issues at the time which the team took very seriously and managed very well. As she progressed through the nursery rooms (toddlers, nursery and the last couple of months in preschool) the team made a great effort to settle her in at each stage and she really enjoyed herself. We would highly recommend the nursery to other parents and if we move back to the area, would certainly re-enrol. Our daughter was very sad to leave, having made great friends with both her peers and teachers at nursery. The food provided was very good quality, healthy and our daughter was very happy to eat it. Thanks again to all the team!
21 May 2024
My daughter started attending the nursery in 2022 and the entire experience has been exceptional. When my daughter first joined the nursery, she was quite shy and quiet. However, her key person and other Bright Horizons Teddington Cedar Road Day Nursery and Preschool team members recognised this and encouraged her to come out of her shell. Through their guidance and support, my daughter has blossomed into a lively and open child, who easily participates in activities and makes new friends. In short - the curriculum is well-designed, the classrooms are spacious and clean, the outdoor play area is well-equipped, communication between parents and nursery is another strong point (daily updates, photos, achievements, etc.) All these combined give me confidence she is in caring hands. I am very grateful to all the members of Bright Horizons Teddington for creating a kind and positive atmosphere for children, especially important during early years of development.
12 March 2024
My daughter started in the baby room in September and she has thrived under the care of the lovely team. She has grown into a confident toddler who has a lovely bond with her key person and the other team members. Every member of staff is warm, professional and committed to making this nursery something very special. There are several nurseries much closer to where we live but we go out of our way to ensure our daughter attends Bright Horizons Teddington Cedar Road Day Nursery and Preschool as we know she will be really cared for. It comes highly recommended and we are looking forward to watching her progress through the nursery as she grows.
28 September 2023
My son has been at the nursery since June 2023. He loved it from the beginning, all of the staff are welcoming and helped support my child in settling in. I get weekly and sometimes daily updates of what he has done during the days here, which I love seeing. The nursery has a lovely outdoor area and all of the rooms inside are a great size with lots of creative activities set out for the children too. All the meals served are nutritional and sound delicious, we get daily updates on what they have had to eat and their nappy changes. All in all a positive experience at Bright Horizons so far.
05 September 2023
Our daughter has been going to the nursery for almost 5 months now. The teachers are amazing! Am sure our little girl thinks one staff member is another mom! Staff have made settling into nursery a non-event! It has been a very smooth transition for us. Thank you so much to all the staff (but especially two of them) for making our daughter feel so comfortable at nursery and we really appreciate all the love and attention you give her whilst she is in your care! You are amazing when it comes to creative activities which aids her development - we can see the changes at home!
23 July 2023
My daughter has been attending Teddington Cedar Road since August 2022 and she's been loving it since day one. She started fairly young and admittedly, I was quite nervous in the beginning (especially as a first-time mom), but looking at how happy and excited she was in the mornings, has really reassured me that this was the right place for her. Facilities are excellent, the outdoor area is quite spacious and that was also one of the considerations when we made the decision. I can't thank the deputy manager and 3 other staff members in particular and the rest of the staff enough for the care, attention and guidance they have provided to my little one in the past one year. I greatly appreciate it and we can only recommend the nursery.