Operational Support Manager

Job summary

Operational Support Manager

South WestRegion (UK)
Location: Field based role across the South West
Contract:6 monthFixed Term Contract
Salary: £45,000 to £50,000 dependent on experienceplus generous car allowance

About Us

PartouUK is a leading name in the UK childcare sector, part of a global group caring for over 75,000 children across more than 1,000 nurseries.

Our focus is on creating safe, nurturing environments where children thrive and where teams feel valued, supported, and confident in their practice.

Why This Role Matters

This role is all about being present in nurseries and supporting teams where it matters most.

As an Operational Support Manager, you will spend time in settings across theSouth West, working alongside Nursery Managers and teams, offering guidance, coaching, and practical help. This is a role for someone who enjoys being in the day to day of nursery life, building trust, and supporting teams through visible, consistent presence.

What You Will Be Doing

• Being a regular, supportive presence in nurseries across the South West
• Working shoulder to shoulder with Nursery Managers in their day to day role
• Offering coaching, reassurance, and practical support to nursery teams
• Helping teams stay focused on high quality care, learning, and safety
• Supporting good practice around safeguarding, health and safety, and compliance
• Sharing ideas, approaches, and solutions that help nurseries work well

Key Responsibilities and Accountabilities

Operational Support in Practice
• Spend time in nurseries supporting daily routines and operational flow
• Work alongside managers to plan, prioritise, and organise the working day
• Offer hands on help during busy periods where appropriate

Quality, Safeguarding, and Compliance
• Support teams to understand and embed safeguarding and compliance expectations
• Help managers feel confident and prepared around Ofsted requirements
• Encourage consistent, reflective practice across settings

People and Coaching Support
• Build positive, trusting relationships with Nursery Managers and teams
• Coach managers through challenges, decision making, and people conversations
• Support team wellbeing through visibility, listening, and practical help

Operational Confidence and Consistency
• Help nurseriesmaintainstrong routines, clear roles, and organised ways of working
• Share learning and good practice between settings
• Support managers to feel confident, capable, and supported in their role

What Success Looks Like

• Managers feel supported, listened to, and more confident
• Teams experience visible, practical support in their nursery
• Strong day to day practice around safeguarding and care
• Calm, organised nursery environments
• Positive feedback from nursery teams about the support received

What It Takes

• Level 3 qualification in Children and Education minimum
• Experience supporting or leading across multiple childcare settings
• A warm, calm, and practical approach
• Confidence working alongside managers and teams in busy nursery environments
• Strong coaching and relationship building skills
• Good understanding of safeguarding and early years practice
• Willingness to travel across the South West region

Additional InformationThis is a6 monthfixed term contract, field based across theSouth Westof England, with regular travel between nurseries

This role is subject to an enhanced DBS check

We are committed to equal opportunities and welcome applications from all sections of the community

Partou is proud be a part of the National Partnership in Early Learning and Childcare (NPELC) - a group of 10 of the largest childcare providers across England. Together, we operate over 1,300 childcare settings, employ more than 38,000 people, and take care of over 160,000 children.

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