The Family Nursery

Norman Colyer Court, Nimbus Road, Epsom KT19 9BP
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8.8 3 Reviews
  • The Family Nursery, Epsom
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Owner

  • Family Daycare Ltd
  • Privately Owned

Person in Charge

  • Malcolm Cameron (Manager)

Total Places for Children

  • 26

Age Range

  • from 0 years 6 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & 1 week at Christmas
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The Family Nursery Reviews (3)

8.8

The Family Nursery has a Review Score of 8.8 (8.827) out of 10, based on 3 reviews in the last 2 years.
Over all time The Family Nursery has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
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Date Published
  • 3
  • 3
  • 3
  • 3
  • 0
Reviewer Connection to The Family Nursery
  • 3
Total of 3, showing 1-3
Review from Stav B (Mother of Child) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We honestly can't say enough good things about this nursery. From day one, it's had such a warm, welcoming, family vibe - the staff really care about every child and make them feel special. My daughter absolutely loves going and runs in every morning with a huge smile!
There's always such a great mix
of activities to keep the kids busy, learning, and having fun - from creative play and outdoor adventures to music and story time.
The food's fantastic too - healthy, and clearly made with love. It's such a relief knowing she's getting nutritious, well-balanced meals every day.
Overall, this nursery has gone above and beyond what we hoped for. We're so thankful to have found such a caring, positive place where our daughter can grow and be happy
  • Facilities / Outside Space
  • Learning
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  • Value for Money
Review from A M (Mother of Child) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cant appreciate this nursery anymore, They have been absolutely brilliant with my daughter who was the first ever child to start, the staff are all so lovely and friendly I would definitely recommend anyone to this nursery
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  • Learning
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Review from Ellie M (Mother of Child) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The family nursery is an excellent nursery, the staff are friendly and professional. The whole nursery and atmosphere is warming and you know straight away that your children are in good hands while you're working.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 8.8 (8.827)

Overview of Review Score

The Review Score of 8.8 (8.827) out of 10 for The Family Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for The Family Nursery is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.827 Points relating to the number of positive Reviews for The Family Nursery is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 number of registered child places is 5.2. 3 Positive Reviews ÷ 5.2 = 0.577
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Meet the Team (0)

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Frequently Asked Questions about The Family Nursery

What is the Age Range of Children that The Family Nursery accepts?

The Family Nursery accepts Children aged from 0 years 6 months to 5 years 0 months.

What Days & Hours is The Family Nursery Open?

The Family Nursery is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does The Family Nursery have capacity for?

The Family Nursery has capacity for a total of 26 Children.

How far is The Family Nursery to the centre of Epsom?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact The Family Nursery to verify any information. View our terms and conditions. The Family Nursery has an Basic Service - more info.