Helping Hands Daycare Ltd

6 Tullynacross Road, Lambeg, Lisburn BT27 5SP
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Top 20 award
9.9 36 Reviews
  • Helping Hands Daycare Ltd, Lisburn
Experience the charm of countryside childcare at Helping Hands Daycare, nestled in the picturesque beauty of Lambeg. The nursery provides a haven of care and growth, conveniently situated along the primary commuter route connecting Lisburn and Belfast.

Helping Hands Daycare radiates the warmth of a family-run establishment. With a shared passion for creating an environment that prioritises children's well-being, the team has meticulously crafted a nurturing space where every child feels secure and cherished.

Nature's embrace becomes an integral part of your child's daily routine at Helping Hands. The stunning location amidst the Lambeg countryside offers a unique opportunity for children to indulge in outdoor play and embark on exciting adventures. The expansive grounds provide the perfect canvas for exploration, fostering a deep connection with nature and a sense of boundless freedom.

Helping Hands Daycare understands that early learning sets the stage for a lifetime of discovery. Dedicated caregivers ignite a love for learning in a setting that encourages curiosity and creativity to flourish. With carefully designed activities that balance education and play, children embark on a journey of intellectual and emotional growth, cultivating skills that will serve them well into the future.

The team's commitment extends beyond simply providing childcare; they aspire to be a cornerstone of your child's developmental journey. Through engaging interactions and a curriculum designed to ignite young minds, Helping Hands Daycare becomes a haven where friendships blossom, imaginations thrive, and a strong foundation for education is laid.

Picture your child's laughter echoing through lush gardens, their tiny hands exploring the wonders of nature, and their eyes lighting up with newfound knowledge. At Helping Hands Daycare, these moments come to life.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Deborah Murton
  • Privately Owned

Person in Charge

  • Nicola Earle (Manager)

Number of Childcare Staff

  • 26

Total Places for Children

  • 114

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • For children attending for the full week, the daily rate is £56.50. For children attending 2,3 or 4 days per week, the daily rate is £64.80. Please contact the office for further details for after school rate. We also offer half-day and wrap-around services.

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Christmas & 1 week in July

Helping Hands Daycare Ltd Reviews (36)

9.9

Helping Hands Daycare Ltd has a Review Score of 9.9 (9.867) out of 10, based on 22 reviews in the last 2 years.
Over all time Helping Hands Daycare Ltd has 36 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Helping Hands Daycare Ltd
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Total of 36, showing 21-36
Review from James H (Father of Child) published on 5 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands is an absolutely fantastic daycare! My child absolutely loves their time at Helping Hands. All the staff are lovely and welcoming and it is clear that they are passionate about their jobs. The developmental steps that my child has been helped along in Helping Hands have been wonderful
and we cannot thank or recommend them enough!
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you for your wonderful review! As always we are so grateful for the positive feedback and will pass it on to our fantastic team.
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Review from Sarah M (Mother of Child) published on 4 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so happy with the care our boys receive at Helping Hands. From the early days in the baby room through to preschool wraparound we have always been impressed by the friendliness and professionalism of each and every staff member. The nursery is very clean. They carry out a wide range of activities
with the children and our boys love it there. One of our sons has a severe allergy and the staff have been excellent in terms of providing alternatives for him and keeping him safe. Thank you!
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you for your fantastic review! As always it is a pleasure to provide a service to our wonderful families and know that it is appreciated. Your very kind words will be passed on to the team.
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Review from O C (Mother of Child) published on 28 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands is a wonderful daycare facility. My twin boy and girl attended here from when they were a year old to just over five years old. They loved their time here, and all the staff were just amazing and so caring. I was so apprehensive about leaving my babies at the beginning but the confidence
all the staff gave me was just incredible. My children felt comfortable and safe in the environment, and all the staff really nurtured and cared for them. They grew so much with the help of Helping Hands.
I could not recommend them enough, they really are a great team and all the staff are just brilliant.
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you for the wonderful feedback! Our staff work very hard to ensure a safe and caring environment for all our families and it is a pleasure to pass on this feedback to the staff.
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Review from S K (Mother of Child) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have loved the nursery from day one. Their care and attention for our child has been amazing. He participates in lots of activities and goes outside very often. With their help he has become so much more confident around others. He was very shy and anxious to be left and they took the time to care
for him and ensure he was happy and comfortable. They even put my mind at ease with updates during the day! I would highly recommend the nursery.
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you so much for your lovely feedback, we are delighted that your child has settled so well into nursery life and you have found the daily updates helpful in putting your mind at ease.
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Review from Roisin M (Mother of Child) published on 16 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children have now attended Helping Hands and it has been a fantastic experience. Here's why I highly recommend it: caring staff.
The team at Helping Hands is experienced and genuinely caring, having made both of my children feel right at home.
Safe and stimulating environment. The nursery
is secure, well-equipped, and focuses on both physical and intellectual development.
Educational excellence. Helping Hands offers a comprehensive curriculum, ensuring kids learn while having fun. Progressing to Nursery and Primary School was made so much easier as a result.
Transparent Communication
Regular updates and reports on my child's activities kept me informed and reassured through the app.
Nutritious meals. The nursery provides balanced meals, catering to various dietary needs.
Helping Hands is a great start for any child due to the caring staff, a safe environment, educational excellence, and a welcoming community. I wholeheartedly recommend it to parents seeking quality childcare.
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you so much for your wonderful review! such positive feedback encourages all the team at Helping Hands Daycare to feel appreciated for the the job they do. As always we feel very lucky to have…read more
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Review from Anastasiia K (Mother of Child) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good nursery. Staff are always helpful. My child loves attending. Would highly recommend.
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you so much for your lovely review, we are delighted that your child loves to attend and you are happy with the service we provide. The team will be very grateful for your kind words.
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Review from Nicki T (Mother of Child) published on 2 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My toddler aged 18 minutes months has been attending Helping Hands for the last 5 months. The staff were amazing from the start helping my daughter settle in and sending me lots of photos and messages about her throughout the day. All the staff are friendly and caring and it really comes across how
much they love their jobs and the children they care about. The building is bright, spacious and clean. The outside space is amazing and weather permitting the kids are out twice a day. A fabulous nursery with amazing staff.
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you so much for your wonderful review! We are delighted that you felt supported through this difficult transition into nursery life.
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Review from C F (Mother of Child) published on 2 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been with Helping Hands for 6 years with our 2 children. The staff have really helped in their development to become happy, confident children. Staff are wonderful and truly care for the children under their care.
There is always lots of bright, colourful art done by the children along the
corridors to view as you collect your child and a TV with photo montages just as you come in the door. My children love all of the messy play and outdoor activities in the large playground and forest play area. The countryside setting is also fun for the kids if there are animals or tractors in the fields! We are very happy with our choice of daycare for our children.
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you so much for your wonderful review! it means so much to everyone at Helping Hands and we appreciate the the feedback.
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Review from B D (Mother of Child) published on 29 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two children attended this creche until they started primary one. They also both attended the preschool/nursery unit.
The staff were great, always smiley and attentive to the children with great communication and updates on the app. Any issues (barely any in the 5/6 years we used them), were addressed
and rectified within a day or 2.
They both settled in really quickly and thankfully the only tears really shed was at hometime as they didn't want to leave - this made me so at ease and proved they were genuinely happy and cared for within the environment.
We had excellent support during potty training. The creche was always clean with the smell of homecooked lunch being prepped.
Their outside space is second to none, an absolutely huge space set amongst the fields with tonnes of outdoor toys and activities and separate age-appropriate areas.
I would recommend to anyone struggling to decide on childcare or maybe upset at the thought of leaving their baby for the first time.
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you so much for your fantastic feedback! We feel so lucky to have the families we have at Helping Hands and our team work constantly planning activities to make each learning experience fun for…read more
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Review from E D (Mother of Child) published on 29 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic daycare, my son has attended for over a year since he was 9 months old and has absolutely loved it. The staff and facilities are first class, I receive lots of photos and updates daily and they keep their prices as low as possible for the area. The outdoor space is amazing and the kids seem
to do a range of different indoor activities daily such as making buns/modeling clay/painting. I have no doubts my son is getting very well looked after and cared for, highly recommend.
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you so much we are overwhelmed with the wonderful feedback. We have a fantastic team and our families and children are amazing!
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Review from A H (Mother of Child) published on 27 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has been at Helping Hands just over a month and we are delighted with the care he has received. All the staff have been very supportive during the initial settling-in period and it has been reassuring to get daily updates on the app and know that things are ok, especially when it’s your first
experience of daycare.
There has been a wide range of activities on offer daily such as arts & crafts, water play, outdoor play and messy play. It’s great to see different activities throughout the week.
We could not be happier with our choice of daycare. We are so glad we chose Helping Hands and couldn’t recommend it enough. A great team!!
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you so much for your very kind review, our team will greatly appreciate such positive feedback and we are delighted that as a family you have had a happy and supportive experience during your…read more
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Review from N M (Mother of Child) published on 22 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two children have attended Helping Hands, over a period of 7 years, both since they were 10 months old. It has been a big part of our lives over that time and I couldn’t imagine them going anywhere else. They absolutely love it. The nursery is bright, clean and well maintained with a huge secured
outdoor play area. The staff are also fantastic and very dedicated to the children, evident in the strong bonds they develop with them. Couldn’t recommend highly enough.
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you so much for taking the time to write a review it is so very appreciated. I will certainly pass on your comments to the staff and management. It is always a pleasure to be able to offer them…read more
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Review from Paula D (Mother of Child) published on 19 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been going to this day nursery since he was 10 months old. Now he is 7 years old and attends their afterschool club. He is physically disabled and has been cared for and supported by all the staff throughout his time there and the level of care they have provided has been excellent. He loves
being part of the Helping Hands family as he has been able to grow in confidence with able-bodied children around him who are taught to treat him as their equal. We love all the staff there and highly recommend any child to attend this care provider. Our son will continue to stay with them until he is too old to attend. Which we do not look forward to.
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you so much for your wonderful review. It has always been a pleasure and a privilege to take care of your son. He is loved by both the staff and his peers. It is hard to believe that seven…read more
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Review from A D (Mother of Child) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely little nursery that has helped my son to grow and learn with others in his age group. Definitely a great first step to my son's education and personal development. I would highly recommend Helping Hands Daycare to other parents and carers.
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you so much for taking the time to complete a review. Your views help us improve our service and also assist prospective parents in making informed decisions about their children's daycare…read more
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Review from N L (Mother of Child) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My kids (3 year old and 1 year old) are both very happy at Helping Hands and settled in really quickly. I get a lot of updates on the app and the staff are always happy to chat with me if I have any questions. They really care about the well-being of my children. They have a huge outdoor play area which
is fantastic.
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you so much for your review. Your feedback means so much to all of us at Helping Hands.
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Review from S T (Mother of Child) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have two children who have attended Helping Hands Day Nursery.
Both have great experiences.
The staff are dedicated to making sure children enjoy learning and play. Everyone is very friendly and goes out of their way to help.
Both my children benefited socially and developmentally from attending
Helping Hands.
Reply from Deborah Murton, Owner at Helping Hands Daycare Ltd
Thank you so much for your review. Your feedback is invaluable to us in improving the service we provide.
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Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Helping Hands Daycare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.902 for Helping Hands Daycare Ltd is calculated as follows: ( (239 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 264 Ratings = 4.902
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.965 Points relating to the number of positive Reviews for Helping Hands Daycare Ltd is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 114 number of registered child places is 22.8. 22 Positive Reviews ÷ 22.8 = 0.965
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (8)

Nicola

Nicola Earle

Job Title: Manager Joined: 2013

Nicola has been with us since 2013 and holds an Early Years Degree, Levels 2 & 3 in Child Care Learning & development, Level 5 in Leadership and Management, Designated Officer/ Safeguarding Training, First Aid training, Autism Awareness Level 3, and Managing Children's Behavior.

Sian

Sian McGuinness

Job Title: Assistant Deputy Manager Joined: 2013

Sian has been with us since 2013 and holds Levels 2 & 3 in Child Care Learning & development, Level 5 in Leadership and Management, Designated Officer/Safeguarding Training, and First Aid training.

Aimee

Aimee Gibson

Job Title: Nursery Assistant Joined: 2022

Aimee has been with us since 2022 and is currently working towards her Level 3 in Child Care, Learning & Development, Safeguarding Training, and First Aid training.

Sarah

Sarah McCartney

Job Title: Nursery Assistant Joined: 2016

Sarah has been with us since 2016 and holds Levels 2 & 3 in Child Care Learning & development, Safeguarding, and First Aid training.

Lauren

Lauren Roberts

Job Title: Room Leader Joined: 2018

Lauren has been with us since 2018 and holds Levels 2 & 3 in Child Care Learning & development, Safeguarding and First Aid training.

Sarah

Sarah Downey

Job Title: Room Leader Joined: 2020

Sarah has been with us since 2020 and holds a Level 3 in Child Care Learning & development, Safeguarding, and First Aid training.

Amber

Amber Cromie

Job Title: Room Leader Joined: 2022

Amber has been with us since 2022 and holds a BA Degree in Childhood Studies, Safeguarding, and First Aid training.

Kirsty

Kirsty Young

Job Title: Nursery Assistant Joined: 2022

Kirsty has been with us since 2022 and holds a Level 3 in Child Care Learning & development, Safeguarding, and First Aid training.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Helping Hands Daycare Ltd to verify any information. View our terms and conditions. Helping Hands Daycare Ltd has an Enhanced Service - more info.