Muddy Puddles Nursery

YMCA Norfolk, Aylsham Road, Norwich NR3 2HF
Review Us
9.9 41 Reviews
  • Muddy Puddles Nursery, Norwich
Muddy Puddles Nursery has a team of skilled and friendly staff who take time to know the likes and interests of your child.      

Children at the nursery are given the chance to make their own decisions and choices. This promotes independence alongside structured learning.

Staff offer a diverse range of activities focused around the five leading senses of touch, smell, sound, taste and sight.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • YMCA Norfolk
  • Voluntary / Not for Profit Owned

Person in Charge

  • Beth Myhill (Nursery Manager)

Number of Childcare Staff

  • 17

Total Places for Children

  • 90

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • From £36 per session

  • The nursery offers an inclusive fee package which includes discounts for full-time spaces and siblings. Fees are reviewed annually each April. The nursery accepts families who are eligible for Early Education funding, please contact the Nursery Manager for more information. Credit card facilities available to pay onsite. The nursery also accepts childcare vouchers and Tax Free Childcare scheme.

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays

Parking

  • Large, free onsite parking facilities.

9.9

Muddy Puddles Nursery has a Review Score of 9.9 (9.921) out of 10, based on 28 reviews in the last 2 years.
Over all time Muddy Puddles Nursery has 41 reviews.

Overall Experience
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Date Published
  • 41
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  • 28
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Reviewer Connection to Muddy Puddles Nursery
  • 27
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Total of 41, showing 21-40
Review from Megan W (Mother of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter absolutely loves attending this nursery. All staff are very friendly and helpful. My daughter has learnt so much from attending this nursery, and I love the app they use so we get updates on how they are doing, what they have eaten etc, they also send you photos of your own child.
Reply from Beth Myhill, Manager at Muddy Puddles Nursery
Thank you for this review! We are pleased you like the setting!
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Review from F M (Father of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has a great time at Muddy Puddles. She always talks about the activities they develop there and gets very excited that she can write a few letters and identify numbers. She has her closest friends and is always eager to meet them. The staff are attentive and give her extra attention when
she's a little moody or even sad.
Reply from Beth Myhill, Manager at Muddy Puddles Nursery
Thank you for this amazing review! We are so pleased you love the setting!
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Review from Victoria B (Mother of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have two children at Muddy Puddles and they both absolutely love it! My eldest has been attending for 3 years and she’s turning into such a wonderful little girl. I feel Muddy Puddles has played a massive part in shaping her development and setting her up for school in September. She knows so many
things that I haven’t had the time to teach her and I am so grateful. My youngest has been going for about a year and I’m so excited to see him learn everything she has. Thank you so much to everyone at Muddy Puddles!
Reply from Beth Myhill, Manager at Muddy Puddles Nursery
Thank you for this amazing review! We are so pleased you love the setting and can see the hard work the amazing staff team put in. Thank you for choosing us!
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Review from James E (Father of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t really fault it, I rate Muddy Puddles really highly. The staff are great, they provide a high level of care for our son and take pride in doing so. And he clearly loves it there.
What I like: we get regular updates throughout the day on the app and a weekly report both for our child and generally
on the group activities.
The activities are clearly engaging and they’re outside in all weather.
The transition to a new room was handled well, sensitive to our son and the relationships he’d built.
The facilities that I’ve seen are good and I feel confident that our son is safe and in an environment that will help him develop.
Reply from Beth Myhill, Manager at Muddy Puddles Nursery
Thank you for this lovely review! We are glad you are happy with the service we are providing.
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Review from R I (Father of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the nursery, both our girls have attended on a regular basis, and one is still at the nursery. The staff is very good with kids, and we feel that our kids are in a safe environment as well. They have a nice play area outside and inside and we are also happy with the cooking facilities
they have.
Reply from Beth Myhill, Manager at Muddy Puddles Nursery
Thank you for your kind words! They are very much appreciated.
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Review from S W (Father of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son absolutely loves going to Muddy Puddles. He’s developed so much since he started full-time. The staff are absolutely fantastic and we can really see how fond he’s become of them! The team are great at communicating with us (inc. regular updates via an app), and the facilities are modern, clean,
safe and secure. We are lucky to have found a nursery that also has outdoor and soft play areas, as well as lots of messy and sensory activities!
We would recommend it to anyone in the area.
Reply from Beth Myhill, Manager at Muddy Puddles Nursery
Thank you for this amazing review! We are so pleased you love the setting and can see the hard work the amazing staff team put in. Thank you for choosing us!
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Review from R E (Father of Child) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our daughter loves Muddy Puddles and clearly has her days there. The staff are always so helpful and very communicative. The updates on activities are always comprehensive and it's lovely to see photos too.
Reply from Polly Leng, Admin at Muddy Puddles Nursery
Thank you so much for this lovely review. We are so glad that your little one is enjoying nursery.
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Review from A U (Mother of Child) published on 8 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter (now 21 months) is really happy at Muddy Puddles, and that, for me, is the best possible measure of how supportive a setting this is. She is confident to leave me at the door and toddle in with staff and peers. She runs to meet me at pick-up time and immediately starts to (try to) tell me
about what she has been doing. She has been learning lots of new words that have been a part of the themes in her room at nursery, even though she currently only attends twice a week. She eats all sorts of things that she wouldn’t be keen to try at home, which is a bonus!
Staff are kind, professional, and clearly very skilled in supporting children’s development and wellbeing.
Reply from Polly Leng, Admin at Muddy Puddles Nursery
Thank you so much for this lovely review! We are so pleased your little one is enjoying the setting.
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Review from L W (Mother of Child) published on 26 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely friendly and caring staff, good email communication and very accommodating with requests. Occasionally odd item missing when collected but always get it back the next day. Good to have the app but not always loads of info on there but the basics are there and lovely to see pictures of them at
the end of the week. Such a great bonus to have access to softplay some days.
Reply from Polly Leng, Admin at Muddy Puddles Nursery
Thank you so much for your fantastic review! It is so great to hear how much your little one is enjoying nursery.
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Review from Chesney J (Father of Child) published on 25 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful nursery. They're fantastic with our 15-month-old daughter, and she absolutely loves being there. The staff have been excellent - they're communicative, friendly, and kind, and seem to genuinely care about their work and the children they support. The facilities are brilliant, and there's tonnes
of outside space for the kids to explore. We're so pleased that they had a space for our little one and feel incredibly safe knowing that she's there.
Reply from Polly Leng, Admin at Muddy Puddles Nursery
Thank you so much for your fantastic review! We are so pleased that you are liking nursery
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Review from Lucie B (Mother of Child) published on 25 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Muddy Puddles has by far exceeded our expectations. They have been brilliant with my son, involving him in a range of different activities and communicating everything with us. Cannot fault the care he’s received. Thank you so much.
Reply from Polly Leng, Admin at Muddy Puddles Nursery
Thank you so much for this lovely review. We are so pleased that you are enjoying nursery.
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Review from L M (Mother of Child) published on 19 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter joined Muddy Puddles a week ago, and already they've made her feel like she's a part of the family. She is so happy there and all members of the team seem genuinely excited to see her when she arrives. It's a beautiful setup, designed to help children explore and be curious. I couldn't
recommend them enough!
Reply from Polly Leng, Admin at Muddy Puddles Nursery
Thank you so much for your lovely review. We are so pleased your child is settling in well at the nursery!
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Review from Adrian A (Father of Child) published on 19 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We count ourselves very lucky to have found such a lovely nursery. Our son has been going since he was 5 months old and whilst initially only a day a week (now more) he has always come out very happy at the end of the day. He never fights us when he is dropped off showing how comfortable he has become
with the nursery staff. They are lovely and attentive with him, and the other children in general, and have helped our son develop his social skills and participate in many different activities.
The facilities on site are great and the fact there is an outdoor garden space where our son loves to get messy is brilliant. As a nursery, it's always recommended to others.
Reply from Polly Leng, Admin at Muddy Puddles Nursery
Thank you so much for your lovely review! We are so pleased you are enjoying the Nursery.
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Review from Rachel S (Mother of Child) published on 19 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter's experience at Muddy Puddles has been fantastic. She started just after she turned three. I was a bit apprehensive because aside from one or two occasions she hadn't spent any time away from me or her dad. At first, she was unsure, but the staff were very welcoming, kind and understanding.
After only a few weeks, she was excited to go and is still eager to be the first in. She has developed so much since starting nursery. She's made friends and comes home happy every day with lots of stories about what she's been learning. Highly recommend.
Reply from Polly Leng, Admin at Muddy Puddles Nursery
Thank you so much for your fantastic review! We are so pleased you are enjoying the nursery.
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Review from N G (Father of Child) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son recently started at Muddy Puddles and we could not be happier with the nursery. The staff are super kind, helpful and organised. Our son goes in happy each day and comes out even happier, talking away about what he has been up to The activities they are coming up with each week are amazing, educative
and original - we have been fascinated reading the updates of what they've been doing each week with the children. Overall there is a really calm atmosphere to the nursery which I'm sure is down to the staff, the management and the spacious clean rooms.
Reply from Polly Leng, Admin at Muddy Puddles Nursery
Thank you so much for your lovely review. We are so pleased to hear your child is enjoying Nursery life!
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Review from Daniel G (Father of Child) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing negative to say about Muddy Puddles Nursery. My Son has attended for around 2 years I think, and since he has been going near enough full time he has come on so much, in terms of his social skills as well as his intelligence. The staff and nursery are superb and when it comes to my son
leaving to start Reception it will certainly be a sad time for us all!
Reply from Polly Leng, Admin at Muddy Puddles Nursery
Thank you so much for your fantastic review. We are so pleased to hear that your family is enjoying Nursery.
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Review from S C (Mother of Child) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child was very behind on her talking and extremely shy due to Covid and not having a lot of interaction with other children. All the team at Muddy Puddles have been amazing in helping her with her speech and gaining her confidence ready for school. She has become a non-stop chatterbox with so much
energy to do things with other children. She absolutely adores the nursery, and I know she will miss it very much. Thank you to you all.
Reply from Polly Leng, Admin at Muddy Puddles Nursery
Thank you so much for this fantastic review. We are so pleased with how you have found the nursery; we will miss her when she goes to school!
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Review from I B (Mother of Child) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son's experience at the nursery is excellent. Staff are helpful and caring all the time. Our son developed very much from when he started nursery. We are very happy that we choose the Muddy Puddles Nursery.
Reply from Polly Leng, Admin at Muddy Puddles Nursery
Thank you so much for this lovely review; we are so pleased you like the nursery!
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Review from Alexandra T (Mother of Child) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team at Muddle Puddles have created a nurturing and fun environment which our son has enjoyed attending. They have supported him in integrating into the social group within the setting, but they have also allowed him the space to flourish independently. This was important for us as it meant
his unique personality shone through.
The team have also been supportive and sensitive to my husband and I's scheduling issues, between lengthy shift work and full-time studying. We are extremely grateful they have been so accommodating.
Reply from Polly Leng, Admin at Muddy Puddles Nursery
Thank you so much for this lovely review of the Nursery. Thank you for your continued support.
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Review from H B (Mother of Child) published on 10 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were the originals that started with Muddy Puddles upon opening. We stumbled across it when visiting the soft play next door and loved the wigwams and outside nature of the place along, with the large space in the rooms. Other nurseries feel cluttered and cramped but this one doesn’t at all. It’s
so clean and just has a lovely overall happy feel. My child is always excited when going to nursery and if there have ever been any incidents, the nursery dealt with it fantastically. They recently had the fire brigade in to go over fire safety and show the use of the fire equipment. They are always doing a fun activity and we get regular updates on our children. The staff are welcoming and friendly and I’m excited for my second and last child to attend soon. Sadly our journey is nearly over for our first and it’s off to school we go but I look back at his time at Muddy Puddles with lots of happiness, a few tears of emotion and feeling very happy with where we sent him. Thanks guys.
Reply from Polly Leng, Admin at Muddy Puddles Nursery
Thank you so much for your fantastic review! We are so pleased you have found the nursery so great.
Thank you for your continued support.
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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Muddy Puddles Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.921 for Muddy Puddles Nursery is calculated as follows: ( (307 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 331 Ratings = 4.921
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Muddy Puddles Nursery is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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Meet the Team (2)

Beth

Beth Myhill

Job Title: Nursery Manager Joined: 2021

Beth has worked in the Early Years sector for over 10 years.


She is Level 5 qualified and is driven by providing the best care for children.

Sara

Sara Rogers

Job Title: Deputy Nursery Manager Joined: 2021

Sara has been working in the Early Years sector for 9 years. Her passion is working with children to give them the best care and support them as they grow and develop.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Muddy Puddles Nursery to verify any information. View our terms and conditions. Muddy Puddles Nursery has an Enhanced Service - more info.