Muddy Puddles Nursery

YMCA Norfolk, Aylsham Road, Norwich NR3 2HF
Review Us
9.9 46 Reviews
  • Muddy Puddles Nursery, Norwich
Muddy Puddles Nursery has a team of skilled and friendly staff who take time to know the likes and interests of your child.      

Children at the nursery are given the chance to make their own decisions and choices. This promotes independence alongside structured learning.

Staff offer a diverse range of activities focused around the five leading senses of touch, smell, sound, taste and sight.

Funding & Fees

From £36 per session

The nursery offers an inclusive fee package which includes discounts for full-time spaces and siblings. Fees are reviewed annually each April. The nursery accepts families who are eligible for Early Education funding, please contact the Nursery Manager for more information. Credit card facilities available to pay onsite. The nursery also accepts childcare vouchers and Tax Free Childcare scheme.

Contact Muddy Puddles Nursery to get a personalised quote.

Contact Muddy Puddles Nursery to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • YMCA Norfolk
  • Voluntary / Not for Profit Owned

Person in Charge

  • Beth Myhill (Nursery Manager)

Number of Childcare Staff

  • 17

Total Places for Children

  • 90

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays

Parking

  • Large, free onsite parking facilities.

9.9

Muddy Puddles Nursery has a Review Score of 9.9 (9.926) out of 10, based on 31 reviews in the last 2 years.
Over all time Muddy Puddles Nursery has 46 reviews.

Overall Experience
  • 46
  • 0
  • 0
  • 0
  • 0
Date Published
  • 46
  • 6
  • 6
  • 31
  • 15
Reviewer Connection to Muddy Puddles Nursery
  • 32
  • 14
Total of 46, showing 21-40
Review from J C (Father of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had our 3-year-old son attending this nursery for around 2 years now, and we couldn't be happier with our choice. The staff is incredibly warm and welcoming, creating a safe and nurturing environment for the kids. They offer a wide range of activities that are both educational and fun, ensuring
that the children are engaged and learning new things daily. The communication from the nursery is excellent; they provide regular updates on our son's progress and are always available to discuss any concerns or questions we might have. The facilities are clean, well-maintained, and perfectly suited for little explorers. Most importantly, our son loves going to nursery every day, which speaks volumes about the positive experience he's having. We highly recommend this nursery to any parents looking for a caring, educational, and fun place for their child.
Reply from Polly Leng, Admin at Muddy Puddles NurseryThank you for this amazing review! We are so pleased you love the setting and can see the hard work the amazing staff team put in. Thank you for choosing us!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Hannah M (Mother of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Muddy Puddles since September 2023. When we came for an induction, we just knew it was the right nursery for him after viewing many others in Norwich. All the staff are very friendly, knowledgeable and really care for each individual child. He absolutely loves it there and
always comes out with a huge smile on his face so we know he’s had a good day. Staff always update the parent app on a daily basis so we know what was for lunch etc. We both attended the Christmas evening back in December after the nursery was shut which involved lots of different arts and crafts - which was a lovely touch to meet other parents/children of the nursery. Also, attended my son’s first parents' evening last week which was very useful in understanding in more detail how he is progressing.
Reply from Polly Leng, Admin at Muddy Puddles NurseryThank you for your review! We are so pleased you enjoy the setting!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Lucy G (Mother of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little boy joined Muddy Puddles when it first opened and joined the baby room. He then went into 2-3s and is now in pre-school.
We’ve always felt so happy and confident with each room and staff.
We have had nothing but a positive experience throughout these years and have watched our little boy
grow into a kind and confident little boy.
The staff go above and beyond and always welcome the children and parents with a smile each morning and always have time to talk and give us information on our child’s day. My son talks about staff every day and can’t wait to come to play and learn!
Muddy Puddles is a wonderful setting with an amazing range of resources for the children to explore with a lovely natural outside area.
Thank you Muddy Puddles!
Reply from Beth Myhill, Manager at Muddy Puddles NurseryThank you for this amazing review! We are so pleased you love the setting and can see the hard work the amazing staff team put in. Thank you for choosing us!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Alice J (Mother of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter absolutely loves this nursery, she’s attended since she was just over a year old and she is so happy in the red welly room! They offer a really wide range of activities including loads of outside time, which is so important. They are really good at communicating through the app and I feel
like I know where she is developmentally. The new building is lovely and light and all of the staff are so friendly. I would absolutely recommend this nursery to anyone!
Reply from Beth Myhill, Manager at Muddy Puddles NurseryThank you for this review! We are so pleased you bring your little on to us and that they enjoy there time with us!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from R B (Mother of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son absolutely loves Muddy Puddles! He runs in every morning and doesn’t look back, and is absolutely full of beans when we pick him up. He seems to have great relationships with the staff and children and we love the weekly updates on the app too. Lucky to have a soft play area too. Thanks to all
the staff at Muddy Puddles!
Reply from Beth Myhill, Manager at Muddy Puddles NurseryThank you for your kind words! We are please you and him both love the nursery!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Megan W (Mother of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter absolutely loves attending this nursery. All staff are very friendly and helpful. My daughter has learnt so much from attending this nursery, and I love the app they use so we get updates on how they are doing, what they have eaten etc, they also send you photos of your own child.
Reply from Beth Myhill, Manager at Muddy Puddles NurseryThank you for this review! We are pleased you like the setting!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from F M (Father of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has a great time at Muddy Puddles. She always talks about the activities they develop there and gets very excited that she can write a few letters and identify numbers. She has her closest friends and is always eager to meet them. The staff are attentive and give her extra attention when
she's a little moody or even sad.
Reply from Beth Myhill, Manager at Muddy Puddles NurseryThank you for this amazing review! We are so pleased you love the setting!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Victoria B (Mother of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have two children at Muddy Puddles and they both absolutely love it! My eldest has been attending for 3 years and she’s turning into such a wonderful little girl. I feel Muddy Puddles has played a massive part in shaping her development and setting her up for school in September. She knows so many
things that I haven’t had the time to teach her and I am so grateful. My youngest has been going for about a year and I’m so excited to see him learn everything she has. Thank you so much to everyone at Muddy Puddles!
Reply from Beth Myhill, Manager at Muddy Puddles NurseryThank you for this amazing review! We are so pleased you love the setting and can see the hard work the amazing staff team put in. Thank you for choosing us!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from James E (Father of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t really fault it, I rate Muddy Puddles really highly. The staff are great, they provide a high level of care for our son and take pride in doing so. And he clearly loves it there.
What I like: we get regular updates throughout the day on the app and a weekly report both for our child and generally
on the group activities.
The activities are clearly engaging and they’re outside in all weather.
The transition to a new room was handled well, sensitive to our son and the relationships he’d built.
The facilities that I’ve seen are good and I feel confident that our son is safe and in an environment that will help him develop.
Reply from Beth Myhill, Manager at Muddy Puddles NurseryThank you for this lovely review! We are glad you are happy with the service we are providing.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from R I (Father of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the nursery, both our girls have attended on a regular basis, and one is still at the nursery. The staff is very good with kids, and we feel that our kids are in a safe environment as well. They have a nice play area outside and inside and we are also happy with the cooking facilities
they have.
Reply from Beth Myhill, Manager at Muddy Puddles NurseryThank you for your kind words! They are very much appreciated.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from S W (Father of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son absolutely loves going to Muddy Puddles. He’s developed so much since he started full-time. The staff are absolutely fantastic and we can really see how fond he’s become of them! The team are great at communicating with us (inc. regular updates via an app), and the facilities are modern, clean,
safe and secure. We are lucky to have found a nursery that also has outdoor and soft play areas, as well as lots of messy and sensory activities!
We would recommend it to anyone in the area.
Reply from Beth Myhill, Manager at Muddy Puddles NurseryThank you for this amazing review! We are so pleased you love the setting and can see the hard work the amazing staff team put in. Thank you for choosing us!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from R E (Father of Child) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our daughter loves Muddy Puddles and clearly has her days there. The staff are always so helpful and very communicative. The updates on activities are always comprehensive and it's lovely to see photos too.
Reply from Polly Leng, Admin at Muddy Puddles NurseryThank you so much for this lovely review. We are so glad that your little one is enjoying nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from A U (Mother of Child) published on 8 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter (now 21 months) is really happy at Muddy Puddles, and that, for me, is the best possible measure of how supportive a setting this is. She is confident to leave me at the door and toddle in with staff and peers. She runs to meet me at pick-up time and immediately starts to (try to) tell me
about what she has been doing. She has been learning lots of new words that have been a part of the themes in her room at nursery, even though she currently only attends twice a week. She eats all sorts of things that she wouldn’t be keen to try at home, which is a bonus!
Staff are kind, professional, and clearly very skilled in supporting children’s development and wellbeing.
Reply from Polly Leng, Admin at Muddy Puddles NurseryThank you so much for this lovely review! We are so pleased your little one is enjoying the setting.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from L W (Mother of Child) published on 26 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely friendly and caring staff, good email communication and very accommodating with requests. Occasionally odd item missing when collected but always get it back the next day. Good to have the app but not always loads of info on there but the basics are there and lovely to see pictures of them at
the end of the week. Such a great bonus to have access to softplay some days.
Reply from Polly Leng, Admin at Muddy Puddles NurseryThank you so much for your fantastic review! It is so great to hear how much your little one is enjoying nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Chesney J (Father of Child) published on 25 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful nursery. They're fantastic with our 15-month-old daughter, and she absolutely loves being there. The staff have been excellent - they're communicative, friendly, and kind, and seem to genuinely care about their work and the children they support. The facilities are brilliant, and there's tonnes
of outside space for the kids to explore. We're so pleased that they had a space for our little one and feel incredibly safe knowing that she's there.
Reply from Polly Leng, Admin at Muddy Puddles NurseryThank you so much for your fantastic review! We are so pleased that you are liking nursery
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Lucie B (Mother of Child) published on 25 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Muddy Puddles has by far exceeded our expectations. They have been brilliant with my son, involving him in a range of different activities and communicating everything with us. Cannot fault the care he’s received. Thank you so much.
Reply from Polly Leng, Admin at Muddy Puddles NurseryThank you so much for this lovely review. We are so pleased that you are enjoying nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from L M (Mother of Child) published on 19 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter joined Muddy Puddles a week ago, and already they've made her feel like she's a part of the family. She is so happy there and all members of the team seem genuinely excited to see her when she arrives. It's a beautiful setup, designed to help children explore and be curious. I couldn't
recommend them enough!
Reply from Polly Leng, Admin at Muddy Puddles NurseryThank you so much for your lovely review. We are so pleased your child is settling in well at the nursery!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Adrian A (Father of Child) published on 19 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We count ourselves very lucky to have found such a lovely nursery. Our son has been going since he was 5 months old and whilst initially only a day a week (now more) he has always come out very happy at the end of the day. He never fights us when he is dropped off showing how comfortable he has become
with the nursery staff. They are lovely and attentive with him, and the other children in general, and have helped our son develop his social skills and participate in many different activities.
The facilities on site are great and the fact there is an outdoor garden space where our son loves to get messy is brilliant. As a nursery, it's always recommended to others.
Reply from Polly Leng, Admin at Muddy Puddles NurseryThank you so much for your lovely review! We are so pleased you are enjoying the Nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Rachel S (Mother of Child) published on 19 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter's experience at Muddy Puddles has been fantastic. She started just after she turned three. I was a bit apprehensive because aside from one or two occasions she hadn't spent any time away from me or her dad. At first, she was unsure, but the staff were very welcoming, kind and understanding.
After only a few weeks, she was excited to go and is still eager to be the first in. She has developed so much since starting nursery. She's made friends and comes home happy every day with lots of stories about what she's been learning. Highly recommend.
Reply from Polly Leng, Admin at Muddy Puddles NurseryThank you so much for your fantastic review! We are so pleased you are enjoying the nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from N G (Father of Child) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son recently started at Muddy Puddles and we could not be happier with the nursery. The staff are super kind, helpful and organised. Our son goes in happy each day and comes out even happier, talking away about what he has been up to The activities they are coming up with each week are amazing, educative
and original - we have been fascinated reading the updates of what they've been doing each week with the children. Overall there is a really calm atmosphere to the nursery which I'm sure is down to the staff, the management and the spacious clean rooms.
Reply from Polly Leng, Admin at Muddy Puddles NurseryThank you so much for your lovely review. We are so pleased to hear your child is enjoying Nursery life!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Muddy Puddles Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.926 for Muddy Puddles Nursery is calculated as follows: ( (343 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 367 Ratings = 4.926
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Muddy Puddles Nursery is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (1)

Loading...

Meet the Team (2)

Beth

Beth Myhill

Job Title: Nursery Manager Joined: 2021

Beth has worked in the Early Years sector for over 10 years.


She is Level 5 qualified and is driven by providing the best care for children.

Sara

Sara Rogers

Job Title: Deputy Nursery Manager Joined: 2021

Sara has been working in the Early Years sector for 9 years. Her passion is working with children to give them the best care and support them as they grow and develop.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Muddy Puddles Nursery to verify any information. View our terms and conditions. Muddy Puddles Nursery has an Enhanced Service - more info.