Norbury Hill Cubs Day

48 Norbury Hill, London SW16 3LB
Review Us
10 15 Reviews
  • Norbury Hill Cubs Day, London
Norbury Hill Cubs has been welcoming families since 2007, creating a stimulating environment where children develop the physical, emotional, and intellectual confidence essential for their future. The nursery makes learning an adventure filled with love and care, offering parents genuine peace of mind.

The setting provides more than just childcare – it's a family community offering a home-like environment where children thrive. The nursery takes pride in its strong parent community and dedicated staff who demonstrate exceptional commitment through low turnover rates and staff awards.

The nursery's ethos revolves around four key themes: Grow, Explore, Develop, and Celebrate. The curriculum fosters holistic development, ensuring children flourish emotionally and socially. The team embraces diversity by celebrating special occasions including Chinese New Year, Halloween, Eid, Diwali, and Black History Month.

Regular excursions to local treasures such as Streatham Common, Crystal Palace Park, and Norbury Park enhance children's curiosity and community connection. The online system provides parents with individual logins to access daily pictures, weekly menus, and detailed insights into their child's progress.

Through scaffolding methods, the team tailors their approach to each child's unique abilities, promoting a supportive learning environment. The nursery encourages values of respect, inspiring children to form relationships that transcend differences in race, gender, abilities, and cultures while continuously striving for excellence in early childhood education.
Show Norbury Hill Cubs Day on the Map

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Owner

  • Norbury Hill Cubs Ltd
  • Privately Owned

Person in Charge

  • Sara Rafique (Manager)

Number of Childcare Staff

  • 10

Total Places for Children

  • 35

Age Range

  • from 0 years 3 months
  • to 4 years 0 months

Funding & Fees

  • Our Fees are: £102.50 per day and £78.50 for a half day.


    We offer funded hour spaces - please enquire for further information about our funded spaces.

  • FEES & GOVERNMENT FUNDING


    All funded hours with NO supplementary charges, NO top-up fees, NO hidden costs


    Please enquire for further information about our fee structure

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas Holidays

Norbury Hill Cubs Day Reviews (15)

10

Norbury Hill Cubs Day has a Review Score of 10 (9.961) out of 10, based on 15 reviews in the last 2 years.
Over all time Norbury Hill Cubs Day has 15 reviews.

Overall Experience
  • 15
  • 0
  • 0
  • 0
  • 0
Date Published
  • 15
  • 13
  • 14
  • 15
  • 0
Reviewer Connection to Norbury Hill Cubs Day
  • 12
  • 3
Total of 15, showing 1-15
Review from Dani B (Mother of Child) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a first-time mum, I was incredibly nervous about sending my son to nursery especially with so many worrying stories and videos circulating online. But from the moment we started in January 2025, just before he turned two, I have been completely reassured. My son has grown so much since joining. He
has really come out of his shell, and every day I see him becoming more his own little person. What I once feared has turned out to be one of the best decisions we've made as a family. This nursery truly feels like a community more like an extension of family. My son gets to also experience the world beyond the classroom. The staff and management are Amazing! patient, supportive, and passionate about what they do. My son is truly happy! here, and I can say with complete confidence that my heart is at peace every time I leave him in their care. Thank you! for being the kind of nursery that every parent hopes to find.
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you Dani for your wonderful kind words! We're so grateful to be part of his journey!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Tee K (Mother of Child) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Finding the right nursery for our daughter was one of the most challenging and emotional experiences we've had as parents. Sounds dramatic, but honestly, the search process felt endless and honestly quite demoralising at times - we just wanted somewhere that truly felt right.
The moment we walked into
Norbury Hill Cubs, we knew we'd found it. There was an immediate sense of warmth, care and genuine passion that set it apart. We just felt at ease. Sara the nursery manager/owner is deeply committed and clearly cares for every single child as if they were her own. Like she is scarily obsessed with all the children having the best experience. From the first meeting, both she and the the rest of the amazing staff made us feel completely reassured - their professionalism and kindness shine through in everything they do.
It's only been a month, but the change in our daughter has been incredible. She's already made friends, comes home proudly showing off her artwork, and when we pick her up
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
We are genuinely pleased with the lovely review - we work very hard to ensure the moment parents walk through NHC they feel that warmth, care and passion extend from all our staff members and are…read more
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Gary M (Father of Child) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son, Casper, has been attending this nursery since he was 11 months old, and I cannot praise it enough. The care and teaching are exceptional, and he absolutely loves it. He has formed some wonderful friendships, and the staff consistently go above and beyond to make his experience enriching and
fun.
The nursery regularly organises visits to farms, museums, and even Christmas plays, creating fantastic opportunities for learning and bringing everyone together. Now that Casper is 4, I feel that the nursery has truly prepared him for the next stage of his education. He is bright, confident, and excited to learn.
I would highly recommend this nursery to any parent looking for a nurturing and stimulating environment.
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you Gary for your review and sharing the important things that we do that impact on you and your family. We are truly proud of how far Casper has come and can't wait to make sure this year he…read more
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Rusalina M (Mother of Child) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend Norbury Hill Cubs to any parent in the area. My daughter went there from the age of 12 months old until she started school this September. We are so grateful for the genuine love, kidness and care with which she was looked after! She had such a happy time at NHC, learning every day
through a variety of fun activities and enjoying fantastic home cooked healthy meals. It is a small, family owned and run business, and the team do put everything into making this a safe, nurturing and inclusive environment for children to learn and thrive in. During her time at NHC, I watched my daughter grow and steadily develop intellectually and physically, build her confidence and make strong friendships with other children she is still in touch with.
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you so much Rusalina! We take pride in making sure we stay in touch with families even when you leave and its always so joyous to see how they get on even once they have left us! Once NHC family…read more
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from S E (Father of Child) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We joined NHC almost 3 years ago, Amazingly friendly staff who have a genuine passion for what they do.
As parents, what matters most is knowing our children are cared for by people who genuinely love what they do. At this nursery, the staff aren't just friendly-they're passionate, patient and fully
invested in helping each child feel safe, happy and inspired to learn.
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you Steve for your kind words! We are delighted to hear your positive experience at Norbury Hill Cubs!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from J S (Mother of Child) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We feel incredibly lucky to have found NHC. Our daughter has started there in the last few months but even before the formal settling sessions we were invited into the NHC community to get to know the team and space and for them to get to know us. When it came to actually handing my daughter into their
care it felt like I'd known them for years and completely trusted them to look after her as I would.
The nursery space is homely, and the lovely staff are warm and incredibly dedicated to the children - regularly going above and beyond with extra training etc. So much energy, love and attention goes into everything from the healthy menu to the monthly birthday parties and Christmas show.
My daughter loves going to nursery and I can't recommend NHC highly enough.
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you for your lovely words - we're so happy your daughter and you all love being part of NHC!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from H M (Mother of Child) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norbury Hill Cubs was the best recommendation/choice we had for our daughter who attend from the age of 18months to 4 years of age.
She was developed physically, emotionally and mentally with the level of care any parent would appreciate.
Her development was never compared but always treated as an
individual where progress was about her and not the nursey.
The extra mile the staff go to upskill themselves to ensure they are aligned with current policy / education and safe guarding is shared and apparent with constant open communication and via my daughter.
Would recommend any parent to join NHC
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you for your wonderful feedback - we're so proud grateful for your trust in us at NHC!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Viktoriia P (Mother of Child) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to share my impressions of the kindergarten, my child has been attending it for 1.5 years, and I am very satisfied!
My son goes to kindergarten with pleasure. It is clear that the teachers really know how to find an approach to each child individually, regardless of the age of the children,
they create a friendly atmosphere where everyone feels special and has a place.
It is very nice that the kindergarten pays attention not only to educational aspects, but also to the emotional comfort of children. Kindness, care and sincerity reign here. I am calm for my son, knowing that he is in good hands.
Thank you very much for your work, love and wisdom. You give children a happy childhood and self-confidence, and parents - calm and trust.
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you so much for your kind review - we're delighted your son is happy with us at NHC!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from P G (Mother of Child) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norbury Hill Cubs is like an extended family. We felt really anxious with the prospect of leaving our little boy in someone else's care and spent months touring nurseries and day cares all around our area. The search stopped once we met Sara and her wonderful team at NHC. Our son has the best time and
settled in immediately. The communication has been key and his development has exceeded any expectations we had. It felt like we dropped our tiny bundle off and a week later had a happy, walking talking little human. We've had the joy of watching him create bonds with all the teachers and we know he is loved and cared for in the same way we would at home. We had extra concerns as he has a severe allergy but there was no need, we've been shown reports, research and risk assessments focused on his specific allergy AND the food is incredible. They are always striving to learn and better the environment which is what every parent wants. Would recommend 100%.
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you so much for your wonderful review - we're delighted to have you all as part of the NHC family!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Selina S (Mother of Child) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Best decision I have made! My son started in January 2025, having just turned one. NaturalIy I was very anxious, 10 months on, I can honestly say there is NO better place for him than Norbury Hill Cubs.
From the settling in period, the support from Sara, allowed me to feel confident he would be in
safe hands. The environment is clean, the resources are fantastic, the food is healthy and nutritious but the staff are phenomenal. The care, love and the commitment to the children is amazing! I see this each day with his excitement to attend.
Staff commit to their ongoing training and the ethos of extended family is felt through what they do. Seeing my son enjoying his experience through daily photos, emphasis on learning through play, inclusivity for children and parents and weekend trips has all enabled us to bond and build on the relationships the children have with their friends and staff. Feeding, sleeping and behaviour support are part of the package too.
I am so grateful for them
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you Selina for trusting us with your son - we're so grateful to be part of his journey.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from P M (Father of Child) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't sing the praises of Norbury Hill Cubs enough! My daughter started here in May after being with a childminder and she has flourished! I felt she would benefit from a larger setting with more children and she definitely has. Sara and her amazing team are so kind and caring towards my daughter.
They are so inclusive and plan a whole host of events and activities encouraging the parents to come together and form a community. They are constantly reviewing and improving their offer while increasing the training of the team and are clearly committed to operating at the highest standard. To put it this way, last Monday morning when I went in to my daughter's room to say good morning, the first thing she said to me was she was excited to be going to nursery! You can't do better than that! Many thanks to the amazing NHC Team for all your hard work and dedication!
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you so much for your wonderful words - it means the world to know your daughter is thriving and loves coming to NHC!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Chloe M (Mother of Child) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norbury Hill Cubs Nursery is everything we could imagine and more. Our son joined over a year ago (at 1y) we have been so pleased and proud to be part of such a wonderful community and for him to have such an amazing experience day in and out. The team are so supportive, take part in continuous CPD
and extra training eg. NELI scheme. They do everything with such passion to ensure the children have fun and exposure to learning directly and indirectly, variety of fresh home cooked food, extra classes such as dance, yoga, local visits eg the park or library in groups, celebrations for Holi, Diwali, Eid, endless enriching experiences with NHC family! The team and values at NHC made the transition feel so natural and instant! We recieve regular daily updates and photos and can reach out any time, 2 parents meetings and year, opportunities to join in with celebrations such as monthly birthday celebrations for children, sports day, Christmas, annual group days out (with families.
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you Chloe for the lovely review! We are pleased to hear such wonderful feedback!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Miranda P (Mother of Child) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norbury Hill Cubs is a wonderful nursery. Our little boy went there at just 7-months-old and was warmly embraced into the NHC family.
He is now nearly two and it's home from home for him.
He clearly adores all the staff and has a fab time there with so many fun activities to keep him busy and interested.
I
chose it because it felt so warm and welcoming when I first visited and that judgement was entirely correct!
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you miranda for your kind words. We are so pleased to hear such positive feedback.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Barbara W (Mother of Child) published on 6 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Norbury Hill Cubs enough-there is simply no other nursery like this in the world. The staff have a true passion for working with children and take an incredible, independent approach to each child. They are patient and allow children to grow and learn at their own pace.
My son has flourished
since starting here. He went from being a very shy and quiet boy to a confident and open child who is excited to participate and express himself. He even learned English at the nursery with no help from us, as we speak a different language at home. I also have a 3-month-old at home, and if we weren't moving abroad, I wouldn't even consider another place for his care.
The staff also organise so many wonderful activities, from trips to parks, forests, libraries, and bus rides to even shopping trips. There's always something engaging and exciting planned for the children.
Thank you to all the amazing staff at Norbury Hill Cubs for your hard work and dedication. You are truly the best!
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you! Such a pleasure having you as part of our NHC family!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Michelle O (Mother of Child) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started with Norbury Hill Cubs in May 2024 and she absolutely loves it. She was in a different nursery prior to this and was neglected so I had to move her. I'm so glad I did. There is a massive difference in her behaviour when I pick her up. At the old nursery, she was quiet and didn't
seem happy. At Norbury Hill Cubs, she is happy, singing in the car on the way home. Sometimes she cries because she doesn't want to come home. I am so glad I moved her. She has learned so much there. The manager is amazing, she goes above and beyond for the children. She organises lots of fun activities and the children expand their taste buds with a variety of foods served at meal times. The staff are warm and friendly. You are kept up to date with daily pictures on the app and parents' messaging group. Thank you to the manager and Norbury Hill Cubs team.
Reply from Sara Rafique, Manager at Norbury Hill Cubs Day
Thank you so much for the lovely review! We are delighted to be able to offer our parents and children a thriving environment where they learn and grow through love and play!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 10.0 (9.961)

Overview of Review Score

The Review Score of 10 (9.961) out of 10 for Norbury Hill Cubs Day is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.961 for Norbury Hill Cubs Day is calculated as follows: ( (173 Excellents x 5) + (7 Goods x 4) ) ÷ 180 Ratings = 4.961
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Norbury Hill Cubs Day is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 number of registered child places is 7, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Sara

Sara Rafique

Job Title: Manager Joined: 2007

Sara Rafique is the Manager and founder of Norbury Hill Cubs, bringing a unique and diverse background to early years education. Her career began at the Wall Street Journal, underpinned by degrees in History and Politics as well as Law, before she discovered her true passion in early childhood education and obtained her Early Years Teacher Status (EYTS).


Sara's journey in her early years began in 2007 as a childminder, and by 2009, she transformed the home she grew up in into Norbury Hill Cubs nursery – creating a space filled with personal warmth and genuine care. For over 18 years, she has been dedicated to working with young children, driven by a deep commitment to their development and well-being.


Her approach to early years education is strongly influenced by Reggio Emilia and Montessori theories, which she weaves throughout the nursery's practice. Sara is passionate about ensuring every child experiences the nursery's core ethos of Grow, Explore, Develop, and Celebrate, believing that each child deserves an environment where they can flourish emotionally, socially, and intellectually while being truly seen and valued as an individual.

Frequently Asked Questions about Norbury Hill Cubs Day

What is the Age Range of Children that Norbury Hill Cubs Day accepts?

Norbury Hill Cubs Day accepts Children aged from 0 years 3 months to 4 years 0 months.

What Days & Hours is Norbury Hill Cubs Day Open?

Norbury Hill Cubs Day is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Norbury Hill Cubs Day have capacity for?

Norbury Hill Cubs Day has capacity for a total of 35 Children.

How far is Norbury Hill Cubs Day to the centre of London?

6.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Norbury Hill Cubs Day to verify any information. View our terms and conditions. Norbury Hill Cubs Day has an Enhanced Service - more info.