Nature Trail Nursery Heskin Reviews (9)
9.5
Nature Trail Nursery Heskin has a Review Score of 9.5 (9.496) out of 10, based on 9 reviews in the last 2 years.
Over all time Nature Trail Nursery Heskin has 9 reviews.
Review from Katie P (Mother of Child) published on 19 March 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We've had a wonderful experience with this nursery. My daughter settled in so quickly, which was such a relief as a parent, and I never worry leaving her in their care. It didn't take her long at all to feel comfortable and happy, and it's clear that the staff really take the time to get to know each
child individually. They know my daughter so well, which gives me a lot of confidence that she's in great hands.The staff are always friendly, helpful and approachable. They make a real effort to get to know you on a personal level and have a laugh with you, which makes the whole experience feel very welcoming and supportive. I love receiving the photo updates on the app -it's so nice to see what she's been up to - as well as general information about her day.
The little touches, like the crafts and small gifts the children make, are such a lovely bonus and something we really treasure at home.
Most importantly, my daughter is always happy to be there, which says everything!
The little touches, like the crafts and small gifts the children make, are such a lovely bonus and something we really treasure at home.
Most importantly, my daughter is always happy to be there, which says everything!
Reply from Leah Hannon, Customer Service at Nature Trail Nursery HeskinThank you so much for your lovely review. Were delighted to hear how quickly your daughter settled and how happy she is at nursery that means everything to us. Its wonderful to know you feel confident leaving her in our care and that our teams friendly, personal approach makes a difference to your family.
Were glad you enjoy the photo updates and the little crafts she brings home too. Thank you for your kind words and for being such a valued part of our nursery community.
Were glad you enjoy the photo updates and the little crafts she brings home too. Thank you for your kind words and for being such a valued part of our nursery community.
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Review from Sara C (Mother of Child) published on 19 March 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We love Nature Trail Heskin! The staff are absolutely brilliant and would 100% recommend. Our Children LOVE the staff and develop a wonderful bond with them. Child 1 attended 2020-2025 and child 2 started in 2025, with both children absolutely loving their time spent at Nursery.
Outdoor activities were
Outdoor activities were
a priority for us when choosing which nursery to attend, and Nature Trail Heskin does it all, from daily outdoor play to regular walks and park trips.
Both Children have excelled since attending, and I would recommend this Nursery to anybody.
Both Children have excelled since attending, and I would recommend this Nursery to anybody.
Reply from Leah Hannon, Customer Service at Nature Trail Nursery HeskinThank you so much for your wonderful review! Were delighted to hear both of your children have loved their time at Nature Trail Heskin and built such special bonds with the team. Its fantastic to know our outdoor experiences and daily adventures have been such a positive part of their nursery journey. We truly appreciate your recommendation and your continued trust in us.
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Review from R B (Mother of Child) published on 19 March 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My daughter currently attends nature trails heskin and loves her time at nursery, the staff have been amazing and she seems excited to go in every day, the team do an amazing job at keeping them entertained and engaged throughout the day with lots of activities too.
Reply from Leah Hannon, Customer Service at Nature Trail Nursery HeskinThank you so much for your lovely review! Were delighted to hear your daughter enjoys her time at nursery and comes in excited each day. Its wonderful to know our team and activities are helping her stay engaged and happy. We really appreciate your kind words!
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Review from R H (Mother of Child) published on 19 March 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My little boy started with Nature Trail Heskin when he was about 11months old. He had a difficult few weeks acclimatising, but the staff worked with us to help put him at ease. Fast forward a few months and now he loves it! When I collect him, he's happy to carry on playing which is a sure sign hes
thriving in the social environment in nursery.
We love the updates and pictures we get in the app, it helps paint a picture of what hes been up to and helps put your mind at ease.
Thanks to all the staff for helping our little boy to thrive
We love the updates and pictures we get in the app, it helps paint a picture of what hes been up to and helps put your mind at ease.
Thanks to all the staff for helping our little boy to thrive
Reply from Leah Hannon, Customer Service at Nature Trail Nursery HeskinThank you so much for sharing this lovely feedback! Were so pleased to hear your little boy has settled in and is now thriving at nursery. Its wonderful to know the updates and photos help put your mind at ease, and we really appreciate your kind words about the team. Thank you for trusting us to be part of his journey!
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Review from Megan H (Mother of Child) published on 13 February 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We love Heskin Nature Trail Nursery! My little girl started just before 12 months old and the transition was difficult for her at first but the staff were so kind and attentive towards both my baby and me they made us both so comfortable and now she loves it! The updates on the app are amazing and I
can see how well looked after all the children are, and how much fun they have, she has learned so much since being there and I would recommend this nursery to everyone!
Reply from Leah Hannon, Customer Service at Nature Trail Nursery HeskinThank you so much for your lovely review! Were really glad we could support both you and your little one through those early settling-in days, and its wonderful to hear how much she now enjoys her time with us. We love keeping you updated through the app and seeing how much shes growing and learning. Thank you for recommending us it means a lot!
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Review from Paula D (Mother of Child) published on 12 February 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our second child currently attends here and we have had a wonderful experience for the last 4.5 years. When we first viewed nurseries we thought that the facilities were a little tired (and they are, compared to some larger/new build settings), but the warmth and friendliness of staff immediately won
us over. It is a very homely, nurturing environment and we've valued that very much for our little ones. There is daily access to the outdoor spaces and our boys absolutely love this. We love that they come home dirty every day!
There have been some periods of higher staff turnover which is sometimes unsettling, but the new staff always settle in so quickly and my husband and I have commented to each other numerous times that we shouldn't have worried - they always make excellent recruitment choices.
The app used to report on daily topics and development notes is well used and we highly appreciate the quality insight we get to our child's time in nursery.
There have been some periods of higher staff turnover which is sometimes unsettling, but the new staff always settle in so quickly and my husband and I have commented to each other numerous times that we shouldn't have worried - they always make excellent recruitment choices.
The app used to report on daily topics and development notes is well used and we highly appreciate the quality insight we get to our child's time in nursery.
Reply from Leah Hannon, Customer Service at Nature Trail Nursery HeskinThank you so much for taking the time to share your lovely review. We're delighted that both of your children have had such positive experiences with us over the years. Our team takes great pride in creating a warm, homely and nurturing environment, so it's wonderful to hear that this has meant a lot to your family.
We're also glad that the outdoor spaces are such a hit - we agree that muddy, happy children are often a sign of a great day! While staff changes can be unsettling, we really appreciate your understanding and are pleased that our new team members have quickly helped you feel reassured.
Thank you, too, for your feedback on our app - it's great to know the updates and insights are helpful.
We're very grateful for your continued trust and support.
We're also glad that the outdoor spaces are such a hit - we agree that muddy, happy children are often a sign of a great day! While staff changes can be unsettling, we really appreciate your understanding and are pleased that our new team members have quickly helped you feel reassured.
Thank you, too, for your feedback on our app - it's great to know the updates and insights are helpful.
We're very grateful for your continued trust and support.
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Review from Rebecca L (Mother of Child) published on 10 February 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have always been thrilled with this nursery.
They were wonderful with my daughter and now my son is there, both thriving.
Really offered a wide variety of activities and a nurturing warm environment
We love the outdoor areas and the outdoor focus; and the open plan indoors and flexible play
They were wonderful with my daughter and now my son is there, both thriving.
Really offered a wide variety of activities and a nurturing warm environment
We love the outdoor areas and the outdoor focus; and the open plan indoors and flexible play
areas, but it's the friendly fun and genuinely amazing staff that sets it apart
Reply from Leah Hannon, Customer Service at Nature Trail Nursery HeskinThank you so much for your lovely review. Were thrilled to hear that both your children have thrived with us. It means a lot that you value our activities, outdoor spaces, and flexible play areas and especially our warm, friendly and dedicated team. We truly appreciate your kind words and your trust in us.
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Review from Faye B (Mother of Child) published on 10 February 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We've had a wonderful experience with Nature Trails Heskin, since our daughter joined in early 2024 and couldn't be happier. The staff are incredibly caring, attentive, and genuinely invested in the children's development and wellbeing. She has settled in so well into Hedgehogs and looks forward to
going each day, which says everything.
The environment is warm, safe, and stimulating, with a great balance of learning, play, and creativity. We're especially impressed by the communication from the team, they keep us well informed (both app and in person) and are always approachable and supportive.
It's clear that the children are valued as individuals, and the nurturing atmosphere has helped our child grow in confidence and independence. We would highly recommend this nursery to any parent looking for a caring, professional, and enriching setting for their children.
Reply from Leah Hannon, Customer Service at Nature Trail Nursery HeskinThank you so much for sharing this wonderful feedback. Were delighted to hear how happily your daughter has settled into Hedgehogs and that she looks forward to coming each day that truly means a lot to the team.
Its lovely to know you feel supported by our caring staff, and were thrilled that the environment, communication and nurturing approach have made such a positive difference to her confidence and development.
We really appreciate your recommendation and are so pleased to have your family as part of Nature Trails Heskin.
Its lovely to know you feel supported by our caring staff, and were thrilled that the environment, communication and nurturing approach have made such a positive difference to her confidence and development.
We really appreciate your recommendation and are so pleased to have your family as part of Nature Trails Heskin.
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Review from Sarah B (Mother of Child) published on 10 February 2026
Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My child only started a couple of weeks ago at Heskin after the Euxton setting closed and we already love it. We feel that she is with safe, knowledgeable and friendly staff who genuinely care for her welfare. Our daughter is so happy at Heskin, it was the best decision we made to ask for her to move
to the this nursery rather then the one originally offered when Euxton announced it's closure. She is so happy at Heskin and is always excited to attend.
Reply from Leah Hannon, Customer Service at Nature Trail Nursery HeskinThank you so much for your lovely feedback. We're delighted to hear how well your daughter has settled in at Heskin and that she feels happy, safe and excited to attend. We really appreciate your trust in us and are so glad the move has been such a positive experience for your family.
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Current
Review Score: 9.5 (9.496)
Overview of Review Score
The Review Score of 9.5 (9.496) out of 10 for Nature Trail Nursery Heskin is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
- The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.796 for Nature Trail Nursery Heskin is calculated as follows: ( (88 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 108 Ratings = 4.796
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.7 Points relating to the number of positive Reviews for Nature Trail Nursery Heskin is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
- 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 number of registered child places is 8, which has been reached with 9 Positive reviews. Points = 1
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.