Daisy Fays Nursery Truro

Petherton House, Kenwyn Road, Truro TR1 3SH
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9.9 31 Reviews
  • Daisy Fays Nursery Truro, Truro
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Rachel Wilton (Manager)

Number of Childcare Staff

  • 15

Total Places for Children

  • 61

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Fees and sessions vary. Detailed and comprehensive fee information will be provided in subsequent communications with Daisy Fays. 

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas
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Daisy Fays Nursery Truro Reviews (31)

9.9

Daisy Fays Nursery Truro has a Review Score of 9.9 (9.899) out of 10, based on 14 reviews in the last 2 years.
Over all time Daisy Fays Nursery Truro has 31 reviews.

Overall Experience
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Date Published
  • 31
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  • 14
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Reviewer Connection to Daisy Fays Nursery Truro
  • 28
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Total of 31, showing 21-31
Review from Megan B (Mother of Child) published on 11 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommend Daisy Fays and Truro Forest School. When looking for a nursery for our son, it was a no-brainer. No regrets.
The staff are fab and our son is always cheerful at the end of the day. A great start to his learning journey. We will truly miss it when he starts school.
Reply from Claire Wright, Manager at Daisy Fays Nursery Truro
Thank you for your kind words and we are so lucky to have such a wonderful team which I will pass this on to them.
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Review from Sophie W (Mother of Child) published on 11 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our child has been at Daisy Fays Truro for a few months now and in particular, loves their time in the Forest School. The range of crafts, themes and level of care is absolutely fantastic. Even though they are outside surrounded by opportunities to get messy and mix with lots of children, our child
always comes out with clean hands! Not that they don’t get dirty, just the hand washing is regular! The same cannot be said for other nurseries they have attended, personal hygiene is important. The staff are all very friendly and caring whilst maintaining a professional operation. At pick-up time, whoever brings our child to the gate knows how they have faired through the day, what crafts/activities they have participated in and, for our picky eater, what they have/have not eaten. I’m really sad that we didn’t find them sooner as the little one is off to school in September. Can’t recommend them highly enough.
Reply from Vicki Shirlow, Manager at Daisy Fays Nursery Truro
Thank you we are very lucky to have a lovely outdoor and forest school which every child loves.
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Review from Imogen W (Mother of Child) published on 21 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has attended Daisy Fays Nursery Truro since it opened and we have been exceptionally happy with all aspects of the care there. The staff are all great and he only has positive things to say when he comes home. The gardens and now forest school are brilliant and we are delighted by the range of
activities. The food is well above what we could have asked for and my son appears to love it all.
Reply from Vicki Shirlow, Manager at Daisy Fays Nursery Truro
Thank you for such a lovely review, we are so lucky to have such a beautiful garden and forest school area.
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Review from J F (Mother of Child) published on 17 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing team, my 2-year-old son seems to be very happy there. He’s been improving a lot there. Very well detailed daily diary system. Very helpful management.
I couldn’t wish for a better nursery for my child.
Reply from Vicki Shirlow, Manager at Daisy Fays Nursery Truro
Thank you. He has adapted beautifully to moving up a room and is a lovely character.
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Review from O P (Mother of Child) published on 16 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the nursery enough. They meet my son's needs perfectly and every member of the staff are awesome! Would maybe suggest a menu change as it can be quite samey (for my very picky child) but that’s literally it! My son is always super excited about his days at nursery. I have great communication
with the staff who work closely with my son and I’m super chuffed as I was very anxious about sending my son to nursery at all.
Reply from Vicki Shirlow, Manager at Daisy Fays Nursery Truro
Thank you for your review, I will make sure it is passed on to the team. I will also pass your food suggestions on to the chef, as we like to know how we can improve every child's day.
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Review from C P (Mother of Child) published on 16 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We really love Daisy Fays for our son. The staff are genuinely interested in his development and care, and I feel that they really know him and what he needs next. He loves going to nursery and every day is different for him. When he had a dietary requirement, they factored this into their plans carefully
for him. I am always able to speak to a member of staff at the end of the day and their daily diaries and updates help us to see what he has been up to. Highly recommend.
Reply from Vicki Shirlow, Manager at Daisy Fays Nursery Truro
Thank you for your lovely comments, I will be sure to share them with the Team. I know they love being part of his nursery journey.
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Review from E B (Mother of Child) published on 13 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter started at Daisy Fays at 12 months old and loved it from day one. I never have to convince her to go to nursery, she looks forward to it. The level of care is great and over the last two years, I have seen her grow in confidence. The facilities are wonderful and her key workers have been
supportive, caring and I feel genuinely enjoy the journey they are taking the children on.
Reply from Vicki Shirlow, Manager at Daisy Fays Nursery Truro
Thank you for your lovely review, I will pass your comments on to the team.
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Review from Katie H (Mother of Child) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery, warm and welcoming. My older child went to a different nursery as Daisy Fays hadn't opened at that stage and I can honestly say that I would happily recommend this setting to anyone. There are always reassuring staff-to-child ratios and a good balance of female and male staff. My
son settled into the preschool group very quickly and built positive relationships with both staff and children alike.
They also have an amazing, nutritious menu for lunch and snacks - all home-cooked by their in-house chef.
My 3-year-old loves all the quality and wide-ranging activities. There's a huge outside space for all types of play and a newly opened forest school where children get to learn in a natural environment.
Reply from Vicki Shirlow, Manager at Daisy Fays Nursery Truro
Thank you, such lovely words. We are so lucky to have such a fabulous chef and also the beautiful garden and forest school to enjoy throughout the day.
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Review from Al L (Father of Child) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic place, our tiny terror loves it and has learnt a lot and developed so much and the staff are so warm, welcoming and always happy to help. The app is really good as I work long hours so I can still see what she’s been up to during the day.
Reply from Vicki Shirlow, Manager at Daisy Fays Nursery Truro
So pleased to hear that you are enjoying the app. Thank you for your lovely review, I will be sure to share your comments with the team.
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Review from Rebecca H (Mother of Child) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has attended Daisy Fays since December 2021 and started in the baby room, moved through to toddlers and now into Preschool. There has been a lot of work gone on over this time to the building and outdoor areas and this has really paid off resulting in a wonderful environment both inside and
outside. The staff are all brilliant and we know that he is well cared for and very happy during his time there. We always get a great handover which has been especially appreciate during times of covid and not being allowed to enter the building. I would absolutely recommend Daisy Fays to anyone reading this review.
Reply from Vicki Shirlow, Manager at Daisy Fays Nursery Truro
Thank you for a lovely review. The team have said what a pleasure he is and it is lovely to see how well he has transitioned to preschool.
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Review from Alex B (Mother of Child) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't fault Daisy Fays Truro! I had to find a nursery at short notice for my son, much sooner than we had planned. As I'm sure every parent is, I was very apprehensive about the transition. The staff were more than happy to show me around and answer all of my questions. Everyone was really supportive
during my son's settling in sessions and didn't mind me checking in to see how he was doing. I was worried that only attending once a week would be detrimental to his settling, but he settled so much quicker and easier than I could have imagined. I love that the children get lots of time outside all year round, as well as loads of fun activities. He's been going for six months now and runs in without even saying goodbye, he always has a great day and chats non stop about the staff. I can't recommend this nursery enough!
Reply from Vicki Shirlow, Manager at Daisy Fays Nursery Truro
Thank you, it is lovely to read about your experience with us, he does love the outside area and forest school.
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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Daisy Fays Nursery Truro is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.899 for Daisy Fays Nursery Truro is calculated as follows: ( (154 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 168 Ratings = 4.899
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Daisy Fays Nursery Truro is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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