Burslem Kindergarten

North Road, Burslem, Stoke-on-Trent ST6 2ED
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9.9 36 Reviews
  • Burslem Kindergarten, Stoke-on-Trent
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Emma Louise (Manager)

Number of Childcare Staff

  • 19

Total Places for Children

  • 95

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-17:30
    Tuesday 07:30-17:30
    Wednesday 07:30-17:30
    Thursday 07:30-17:30
    Friday 07:30-17:30

When Closed

  • Bank Holidays, 1 week in August & 1 week at Christmas

Parking

  • There is free parking situated at the front of the nursery building.

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Burslem Kindergarten Reviews (36)

9.9

Burslem Kindergarten has a Review Score of 9.9 (9.887) out of 10, based on 32 reviews in the last 2 years.
Over all time Burslem Kindergarten has 36 reviews.

Overall Experience
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Reviewer Connection to Burslem Kindergarten
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Total of 36, showing 21-36
Review from Hannah M (Mother of Child) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl started at this nursery when she was 1, and is 4 at the end of the year. Every single room she's progressed into has been just as amazing as the one before. All the staff are so nurturing, kind and love the children like their own. My little one comes home and mimics the teachers of her
current room, by pretending her toys are the children and seeing how soft, caring and fun she is with them and the activities she plays out at home shows what she gets up too in her preschool setting. It's heartwarming to know we are leaving our whole world in their very capable hands and they are all helping to shape her into the little girl that she is. I wouldn't hesitate to recommend this nursery to anyone. Thank you all at Burslem Kindergarten for all you do for my girl. We knew this was the right nursery the first day we came to visit and still to this day know it's the perfect place for our daughter to start her nursery/preschool journey. Xx
Reply from N Steadman, Office Manager at Burslem Kindergarten
Thank you so much for your lovely review, I will pass your kind comments on to the team they will be delighted!
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Review from Emma H (Mother of Child) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When i first thought of sending my son to a nursery i was very hesitant, my first child who was like velcro to me. He started off very emotional but the staff and management were amazing with him and myself he's now blossoming into a beautiful independent little man. I couldn't be any happier i love
getting updates of his day in person and online this was definitely the best decision. 1000% recommend to all of my friends and family!!
Reply from N Steadman, Office Manager at Burslem Kindergarten
Thank you so much for your lovely review, I will pass your kind comments on to the team they will be delighted!
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Review from A C (Mother of Child) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really could not speak any higher of Burslem kindergarten, our boy started before he turned 1 years old, he's 3 now and still attends now. His development and progress has been second to none since starting, he loves all the staff and the staff will always without a doubt go above and beyond for him.
The activities they do are amazing and are inclusive of all children, I always recommend this nursery to anyone that asks.
Reply from N Steadman, Office Manager at Burslem Kindergarten
Thank you so much for your lovely review, I will pass your kind comments on to the team they will be delighted!
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Review from M T (Mother of Child) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my boys came here Best nursery ever went can't thank you all enough for everything you do ,you got them talking ,learning how to be themselves,they so happy we so proud to have this nursery your all amazing and one of a kind, we so sad to leave ,but happy you started our children's early years
off to a amazing start.
Clean friendly brilliant staff, nursery and food
Thank you all
Reply from N Steadman, Office Manager at Burslem Kindergarten
Thank you so much for your lovely review, I will pass your kind comments on to the team they will be delighted!
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Review from K G (Mother of Child) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at Burslem Kindergarten since May 2025 and has slowly increased her days. The staff have been fabulous, welcoming and reassuring. There is always a warm welcome and my daughter absolutely loves it. The communication is brilliant, I am kept updated throughout the day and the app
is so informative sharing meals, sleeps, activities and beautiful photographs.
My daughter's dietary requirements are met daily and nothing is ever too much. Thank you for welcoming us with open arms! Highly recommend this home from home setting.
Reply from N Steadman, Office Manager at Burslem Kindergarten
Thank you so much for your lovely review, I will pass your kind comments on to the team they will be delighted!
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Review from A K (Father of Child) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A Truly Outstanding Nursery - More Than Just Childcare
Our son has been attending Burslem Kindergarten since he was just 10 months old, and now at 2 years old, we can confidently say that choosing this nursery was one of the best decisions we've ever made as parents.
From the very beginning, the
staff welcomed us with warmth, professionalism, and genuine care. Leaving your child in someone else's hands is never easy, especially in those early months, but Burslem made that transition incredibly smooth. We were constantly reassured by how attentive, nurturing, and communicative the team was-and still is. Every caregiver and educator there treats our son like one of their own, and that level of personal care is something truly special.
Reply from N Steadman, Office Manager at Burslem Kindergarten
Thank you so much for your lovely review, I will pass your kind comments on to the team they will be delighted!
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Review from Christiana O (Mother of Child) published on 3 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son loves it there he always is happy when he has to nursery but loves playing with his friends.Bit I noticed something different about him he is speaking proper sentences now he is saying he did and is using his words properly.
Reply from Nicola Steadman, Office Manager at Burslem Kindergarten
Thank you for your review, its lovely to hear that your son loves his time at Burslem Kindergarten, I will pass your kind comments on to the team, they will be delighted!
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Review from Lizzie H (Mother of Child) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have sent both of our children to Burslem Kindergarten and can't fault the care they've received. We recommend the nursery to everyone and feel so happy we chose it for our kids early years education.
Reply from N Steadman, Office Manager at Burslem Kindergarten
Thank you for your lovely review, its great to hear how happy you have been with the care your little ones have received. I will pass your comments on to the team, they will be delighted.
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Review from Charlotte C (Mother of Child) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
An absolutely amazing nursery! My 14 month old loves coming and I feel confident that she will be cared for well every day. The app keeps me reassured and I like that I am kept up to date with my daughter's learning and wellbeing.
Reply from N Steadman, Office Manager at Burslem Kindergarten
Thank you for your lovely review. Its great to know you feel reassured and that you are kept up to date with learning and wellbeing. I will pass your kind comments on to the team, who will be…read more
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Review from Kimberley C (Guardian of Child) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing nursery! The staff do everything & more everyday. Nothing is too much for them - each member is amazing & our little one loves coming to nursery & has developed at such a fast pace!
Reply from Nicola Steadman, Office Manager at Burslem Kindergarten
Thanks for the great review, its so lovely to hear that your little one loves coming to our nursery and has developed at such a fast pace. I will pass your lovely comments on to our staff, they will…read more
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Review from Sandra R (Mother of Child) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After our first nursery closed, we had to find a new one, and due to work, I couldn't have the same induction experience as before. Still, the transition was seamless. My little one started in the baby room and settled in quickly, thanks to the incredibly caring staff. Within weeks, my child was happy
to go in, which was such a relief.
Now, 2.5 years later, I can confidently say this nursery is fantastic. The entire team, including management, is warm, friendly, and truly dedicated. I love the creative activities, and I've seen so much progress in my child's development.
A special shout-out to the chef-there must be some magic in that kitchen because my child eats everything there but refuses the same meals at home!
Other great aspects:
Spacious, safe outdoor play area
App to track progress, photos, and meals
Fun themed parent-child sessions
Older sibling camp
Easy parking
5 stars-thank you for your amazing work!
Reply from N Steadman, Office Manager at Burslem Kindergarten
Thank you so much for your kind review. We are glad to hear your little one has made great progress here at Burslem Kindergarten and is enjoying the freshly cooked meals. I will pass your lovely…read more
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Review from N C (Mother of Child) published on 5 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding nursery.


The duty of care taken to each and every child is really heartwarming to see.
The staff really do give the children all the love and support and education they need.


Highly recommended from myself and my children have grown so much due to the staff st Burslem Kindergarten,

a massive thank you to each and every one of you. You truly stole my heart and my children's heart. Thank you.
Reply from Natasha Richards, Director at Burslem Kindergarten
Thank you for your review, the staff work so hard to build strong relationships with our children and families and as a result, we can see that our children thrive. Thank you
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Review from S Y (Mother of Child) published on 14 November 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
No point in choosing this nursery. The staff were generally good and kind to our child. We felt welcome. Until the first contact with the owner, we realised that the owner was an incompetent person. She did not like us the parents to question about my child's health and safety issues. She found that
was offensive to her. Then she asked us to meet and insulted us since walking in. She talked aggressively and kept pointing to us with her special finger. She did not allow us to talk. She shouted and ordered me not to look at my husband - absolutely shocking! We are not your servants! You can imagine how she treated the kids as a nursery director in the nursery. She still owes us the pre-payment deposit of £156.
Reply from Natasha Richards, Director at Burslem Kindergarten
We are pleased to hear that the staff at our nursery were good and kind to your child, we pride ourselves on the quality of relationships staff build with all of our children. We are sorry that you…read more
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Review from Rachel Y (Mother of Child) published on 17 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would highly recommend this nursery. My twins have been going here for around a year and have come on in leaps and bounds. Their increase in confidence and abilities/knowledge has been amazing! As a parent who suffers with extreme anxiety, I feel confident leaving them here knowing they will be safe
and cared for. The staff are lovely and super friendly and will always go the extra mile to help when necessary too. If you're looking for a local nursery, I'd highly recommend! My boys will surely miss their friends and teachers come September, but I'm certain they've made memories to last them a lifetime.
Reply from Natasha Richards, Director at Burslem Kindergarten
Thank you so much for your review. We have loved every single moment of taking care of the boys and will remember them forever.
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Review from Natasha S (Mother of Child) published on 10 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing nursery my little boy is 2 years old and has never been away from me or his dad, he loves getting up and going to see everyone. The staff and management go above and beyond to help, provide and care for my little boy whilst he is in their care. I highly recommend this nursery and
the team to anyone who is a bit nervous about letting their little one grow up.
Reply from Natasha Richards, Director at Burslem Kindergarten
Thank you for your review, we appreciate your kind words. We love looking after your little one.
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Review from Lucy P (Mother of Child) published on 16 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My twin sons came to Burslem Kindergarten 6 months ago. Both have additional needs and we were struggling to find somewhere they would settle. The manager and the staff here are absolutely amazing! The boys settled very quickly and got excited to come to nursery every day. The progress they made is
massive, and have just left to go to school. I really can’t recommend this nursery enough and will definitely be back with my new baby when she is ready for nursery.
Reply from Natasha Richards, Director at Burslem Kindergarten
It’s been our pleasure to look after your boys, we hope they love school as much as they loved nursery. Thank you for your review. X
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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for Burslem Kindergarten is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.887 for Burslem Kindergarten is calculated as follows: ( (340 Excellents x 5) + (35 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 379 Ratings = 4.887
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Burslem Kindergarten is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 number of registered child places is 19, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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