The Wendy House Lynwood

6 Lynwood Way, Lickey, Birmingham B45 8EZ

The Wendy House Day Nursery comprises two settings near Birmingham accommodating c.240 children, both of which have been rated 'outstanding'. The Lynwood setting is located close to the picturesque Lickey Hills.

The Wendy House has recently won two prestigious industry awards. In 2016 the nursery won Business Development Initiative of the Year, awarded by Nursery World Magazine, for its excellent work in Foundation Unit, the nursery’s dedicated pre-school environment.

In 2017 the nursery was awarded the highest possible accolade, Nursery of the Year - Central, by the National Day Nurseries Association.   

The nursery is structured around six rooms, each of which is age appropriate and offers a stimulating environment that has been set up taking into consideration the 7 areas of learning. Staff training and planning focuses around the six rooms, to which the key person structure is also aligned, to ensure maximum emphasis on delivery of the best possible outcomes for all children.

The nursery boasts high quality, modern facilities, which have benefits from extensive investment, and convenient locations to help make life easier for busy working parents.

Group: The Wendy House Day Nursery Ltd

Person in charge: Amy Stephens (Operations Manager)

Local Authority / Social Services: Worcestershire County Council

Number of Staff: 23

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 58

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Overview

The Review Score of 7 (maximum of 10) for The Wendy House Lynwood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for The Wendy House Lynwood in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.917 for The Wendy House Lynwood is calculated as follows: ( (10 Excellents x 5) + (3 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 24 Ratings = 3.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.086 Points relating to the number of positive Reviews for The Wendy House Lynwood is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 1 Reviews ÷ 11.6 Target = 0.086

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7 The Wendy House Lynwood has a Review Score of 7 (7.003)

Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Wendy House Lynwood?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to The Wendy House Lynwood

  • Mother of Child
    2

My children have been attending this nursery setting for the last 3 years. The staff work so hard to ensure there are engaging activities on a daily basis, high quality of food and that my children are happy!
What’s more, they are doing a fantastic job in creating a fun learning environment to prepare my son for when he starts school - he’s learning something new every week and takes great joy is sharing this with us!
Feedback is regularly requested from parents and acted upon where required - promoting continuous improvement.
I would recommend this nursery.

How likely would you be to recommend The Wendy House Lynwood? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

We attended this setting over a period of six months. Although it looks pleasant enough from the outside, I found the staff were disinterested and the setting at times was grubby. There is a high turnover of staff which means a lack of consistency with key personnel, this makes it hard for parents to see development with their child. This may be just my own experience, so please read other reviews.

How likely would you be to recommend The Wendy House Lynwood? Unlikely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   3 out of 5

Submit a Review for The Wendy House Lynwood

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Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

May 2017

Millie's Mark

Recipient: The Wendy House Lynwood

Date: Friday 19 May 2017

more details

September 2016

Job Vacancies

Staff Profiles

Amy

Amy Stephens

Job Title: Manager, Lynwood

Joined: 2011

Description:

Amy qualified in 2000 and has been working with young children for 16 years as a practitioner in nursery environments and as a nanny. Amy is passionate about giving children the best possible start in life. She has worked in charity nurseries for Action for Children in socially deprived areas, where the nursery environment is critical to children’s wellbeing and development. She recognises the importance of early years education in building a firm foundation, and she passes on this passion to the staff she works with across both settings.
Amy is a valued member of the management team and is a safe pair of hands to manage the Lynwood setting.

Anna

Anna Jacques

Job Title: Room Leader - Foundation Unit

Joined: 2007

Description:

Here's what Anna thinks of working for The Wendy House: "I started my career with The Wendy House as a practitioner and am now the room leader for our award winning Foundation Unit pre-school room! Career progression is taken seriously and all staff are encouraged to develop their skills. The nursery is big enough to promote from within to management positions, and with future expansion planned, there is no shortage of career opportunities."

Sam

Sam Walker

Job Title: Practitioner

Joined: 2014

Description:

Sam said of her career so far at The Wendy House: “I have worked for The Wendy House since October 2014 and in 2016 I won the ‘employee of the year’ award. It was fantastic to be recognised for my hard work and achievements, which was made even better because the award was voted for by colleagues. There’s a real team spirit and a sense of shared success.”