Tender Years Day Nursery

74 New Hall Lane, Heaton, Bolton BL1 5HQ

Tender Years Day Nursery operates from a large, detached family home located in the leafy suburb of Heaton, Bolton.

Staff pride themselves on trying to recreate a homely atmosphere while providing children with a wealth of different experiences both indoor and in the large garden.

The private day nursery has been trading since 1998.

The Early Years Unit – Sunflower, opened on 27 February 2017, allowing pre-school children the chance to explore and develop in three new rooms.

A large activity room with a home corner, allows the children to be independent in washing their pots after they have eaten.

A snug room for reading and an ICT, literacy and numeracy room, allows staff to concentrate on some of the major areas of the EYFS requirements and prepare children for primary school.

The baby room will cater for babies from birth to two years.

Owner: Rachel Critchley

Person in charge: Rebecca Speakman and Lynsey Sim (Managers)

Local Authority / Social Services: Bolton Metropolitan Borough Council

Number of Staff: 17

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 45

Age Range: from 0 years 4 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & 1 week at Christmas

Fees Guide: £43.70 per day £28.00 half a day

Admission Information: £43.70 per day

Directions:

New Hall Lane is just off Chorley New Road (A673) just before Bolton School.

Visiting:

The nursery have an open door policy so there is no need to book an appointment.
Please avoid meal time between 11.30am - 12.30pm and 3.00pm - 4.00pm

Parking:

Off road driveway.

Overview

The Review Score of 9.7 (maximum of 10) for Tender Years Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Tender Years Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Tender Years Day Nursery is calculated as follows: ( (154 Excellents x 5) + (14 Goods x 4) ) ÷ 168 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.778 Points relating to the number of positive Reviews for Tender Years Day Nursery is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 7 Reviews ÷ 9 Target = 0.778

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Tender Years Day Nursery has a Review Score of 9.7 (9.695)

Average Ratings

  • Excellent
    14
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tender Years Day Nursery?

  • Extremely LIKELY
    14
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tender Years Day Nursery

  • Mother of Child
    11
  • Father of Child
    3

My daughter has been attending Tender Years Day Nursery since she was 8 months old, and she's loved it every day since. The staff are brilliant, the food my daughter eats is always healthy, the activities she does are always educational and the facilities at this nursery are great.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Rachel Critchley at Tender Years Day Nursery responded to this review on 18 Apr 2018:

Thank you for your kind words. We are glad that your child enjoys our Nursery.

We are very happy with this nursery. My daughter took a while to settle in but the staff are always very supportive and friendly. It’s nice to see her learning journey posted on the app during the day. Very clean and homely!

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

Rachel Critchley, Proprietor at Tender Years Day Nursery responded to this review on 10 Apr 2018:

Thank you for your review.

I love getting the observations, via the eyLog, which often include photographs and occasionally videos. Even without a photograph, a lovely comment from her keyworker often brightens my day up! My daughter loves her weekly swimming lesson and this is really helping with her water confidence and overall confidence from making the trip on the minibus with her friends and Aunties from the nursery.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Rachel Critchley, Proprietor at Tender Years Day Nursery responded to this review on 09 Apr 2018:

We love having your daughter in our nursery watching her develop into a confident young lady.

Having changed nurseries a couple of times with my daughters, I can honestly say Tender Years is one of the best places for any child to spend their early years in. Great Staff, amazing location and very well organised structure of activities for the children. A big thank you to all the Aunties. From our daughter.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

Rachel Critchley, Proprietor at Tender Years Day Nursery responded to this review on 09 Apr 2018:

We are so happy that your daughter has fitted into Tender Years Day Nursery. Thank you for your kind words.

My little girl has come on in leaps and bounds since she started at Tender years Nursery in May 2017, and I have no doubt in my mind that when she attends nursery she is in the best possible care. The staff are warm and friendly and their core emphasis is on making the learning journey a fun experience, hence every time I drop my daughter of she goes running in with excitement and thoroughly enjoys her time there. It's large spacious immaculate and modern and I simply couldn't fault in any way and am so pleased I found the perfect one for her.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Rachel Critchley, Proprietor at Tender Years Day Nursery responded to this review on 01 Feb 2018:

Thank you for your kind words. We work hard as a team to give every child the best start in life.

I am very pleased to say that Tender Years Nursery is fantastic. I would highly recommend this nursery to friends and family. All staff are well mannered, friendly, polite and professional. My son absolutely loves coming to nursery, his speech, learning and knowledge have come on such a long way since being at Tender Years. I also love the elog which updates me on his day while he’s at nursery. The nursery itself is very clean, bright and spacious. My son enjoys the meals that the nursery provides and there is always something different for him to try. Definitely one of the best nurseries around!

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Since starting nursery my little boy has come on leaps and bounds, all the staff at Tender Years have done a fantastic job with him. The nursery itself is fantastic and all the staff are well mannered and have the children's best interest at heart.
It's such a caring environment which makes me 100 times better leaving my child in their care. Everything about the nursery itself to the children's learning journeys is just incredible. The effort they put in to help your child where they aim to be is just amazing. I would highly recommend Tender Years nursery to family and friends.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

We have had both of our children at this nursery. I would definitely recommend it to anyone. Staff are very friendly and helpful and the facilities are excellent. Both children have loved the big garden. The new rooms look really good too.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My son has been coming here since 2014. He has loved every minute. He has come out of his shell and made lots of new friends. His speech has improved so much. It's a big family and that why children feel so safe and happy here. Since coming Tender Years, the changes have been amazing and I can't wait to see the improvements continue. Well done to all. Thank you for everything.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

I know my little boy is in very safe hands at Tender Years Nursery. All of the staff are caring and professional and fill the children's days with fun and learning. The outside space is exceptional. My little boy loves it here and I would definitely recommend it to anybody.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My son has been at Tender Years since Autumn 2013 and it continues to be fantastic for his educational, social, physical and emotional development. He loves spending time there with his aunties, friends, and in the wonderful space available - especially the massive garden and fantastic preschool space upstairs. They offer a brilliant and varied range of foods (how you got him to eat 2 portions of moussaka I shall never know!). I would 100% recommend Tender Years to friends and strangers alike!

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Rachel Critchley, Owner at Tender Years Day Nursery responded to this review on 03 Mar 2017:

It's a pleasure having him at our nursery and seeing him gain confidence and develop.

Both of my children attend this nursery. It's exactly what I wanted for my them, home from home, caring staff and staff that understand how hard it is to leave your children whilst at work. The staff are amazing and can't do enough for you or your children, my two have built some wonderful relationships with all of them. They love nursery so much it's always a battle to get them home at the end of the day which is a good sign!!!

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Rachel Critchley, Owner at Tender Years Day Nursery responded to this review on 03 Mar 2017:

It's lovely to see them both grow and develop in our homely environment.

This Nursery is absolutely outstanding! The staff is always very polite and ready to help kids and parents with everything they need. Children are very happy there, Nursery'shaving a lot of fun but also learning a lot at the same time! Preparation for EYFS is on the higher level. You definitely should bring your child to Tender Years Day Nursery as it is one of Nurseries around.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Rachel Critchley, Owner at Tender Years Day Nursery responded to this review on 03 Mar 2017:

It's lovely to have her in our nursery and watch her grow and develop.

My daughter has been coming here since she was 8 months old, It is such a massive thing to leave your child in someone else's care but they make it so much easier. Staff are always happy, positive and caring.
My daughter has always loved coming to nursery and has come on leaps and bounds. The staff are really friendly and always there for advice and support if needed, all you have to do is ask. The new refurbishments are amazing and the children are going to benefit so much from it. The nursery has such a relaxed homely atmosphere and we have built up such strong bonds with all the staff it is going to be hard to say goodbye, but I know and will always be so grateful for how they have helped shape my little girl into the confident little character she is today.
Thank you very much to you all!

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Rachel Critchley, Owner at Tender Years Day Nursery responded to this review on 03 Mar 2017:

I am so glad your daughter has enjoyed her time at Tender Years Day Nursery.

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