88 Bridge Road, Grays RM17 6BZ
Group: Monarchs Childcare Ltd
Person in charge: Simone Peters (Company Director)
Local Authority / Social Services: Thurrock Council
Number of Staff: 30
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 70
Age Range: from 0 years 3 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0700-1900
When Closed: Bank Holidays & 1 week at Christmas
There is ample pick up and drop off private parking on site.
The Review Score of 6.5 (maximum of 10) for Monarchs Childcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Monarchs Childcare in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Monarchs Childcare is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.536 Points relating to the number of positive Reviews for Monarchs Childcare is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 14 positive Reviews (70 registered maximum number of service users ÷ 5). 1 Reviews ÷ 14 Target = 0.071 , then divided by 2 = 0.036
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Monarchs Childcare has a Review Score of 6.5 (6.453)
Review submitted from a Postal Card by Cherish S (Mother of Child) on Wednesday 1 February 2017. Relates to January 2017.
My child has attended Monarchs Nursery for a year now and she loves it. Moreover, I love the care she receives. They learn so much that my child comes home and teaches us! They also give a lot of love and care to each child. The facilities are excellent and staff too. I especially appreciate that when I drop her off, they come out to receive her singing cheery and happy - therefore putting my child at ease as I leave. Thank you.
How likely would you be to recommend Monarchs Childcare? Extremely Likely