Monkey Puzzle Day Nursery Shefford

The Old School at East Lodge, Ampthill Road, Shefford SG17 5BH

Monkey Puzzle Day Nursery in Shefford aims to provide premium childcare at family prices which are inclusive of all meals, snacks, nappies, wipes and creams.

Located next to the beautiful Campton Woods, the children have frequent opportunities for woodland adventures. During these outings, babies can be carried in slings and toddlers and pre-schoolers all wear branded high visibility vests. The inside of the nursery also reflects the natural environment with natural, calming tones and lots of natural resources for children to investigate and stretch their wonder and curiosity.

Two large, fully enclosed gardens allow lots of opportunities for outdoor learning and new challenges.

All staff are qualified to level three or above and have been certified in first aid, safeguarding and food hygiene. They also receive specialist training in enhancing children's speech and language development from a qualified speech and language therapist.

Group: Monkey Puzzle Day Nurseries Ltd

Person in charge: Sara Vobe (Manager)

Local Authority / Social Services: Central Bedfordshire Council

Number of Staff: 16

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 52

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & 1 week at Christmas

Directions:

Located on the roundabout off the A507/A600.

Overview

The Review Score of 9.8 (maximum of 10) for Monkey Puzzle Day Nursery Shefford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Monkey Puzzle Day Nursery Shefford in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.793 for Monkey Puzzle Day Nursery Shefford is calculated as follows: ( (222 Excellents x 5) + (51 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 276 Ratings = 4.793

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Shefford is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 12 Reviews ÷ 10.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Monkey Puzzle Day Nursery Shefford has a Review Score of 9.8 (9.793)

Average Ratings

  • Excellent
    20
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Monkey Puzzle Day Nursery Shefford?

  • Extremely LIKELY
    21
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
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  • Extremely UNLIKELY
    0

Reviewer Connection to Monkey Puzzle Day Nursery Shefford

  • Mother of Child
    21
  • Father of Child
    1
  • Grandmother of Child
    1

My son really enjoys going to Monkey Puzzle. He always asks when he goes to bed where he will be going in the morning and gets so excited when I say Monkey Puzzle. We love the extra touches like the bear he was given when he started and the attention they pay to his own interests.

The staff are really lovely and he will happily go to any of them. We love the garden and the visits to the woods and can't wait for the football club to start.
Management is supportive and shows great flexibility. We love the different approach with the natural resources as it encourages his imagination more.
Would definitely recommend to others.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   5 out of 5

Our daughter has been going since just after her 1st birthday, she is 2 and a half now and loves going. She has come on leaps and bounds in her time here and is always happy to go. She eats well, sleeps well and loves all the staff.
The nursery itself is warm, inviting, clean and seems to engage the children.
The range of play activities is varied and a great mix of play and education.
We like the personal handover at the end of each day, a nice personal touch and used to catch up what they have been up too.
Our hours are pretty fixed but they have been flexible with our work when we have required.
The staff are worthy of a mention and really make it what it is for the children. They are always happy, engaging and full of enthusiasm.
If I have one criticism it would be around the staff turnover, but this has been softened somewhat by the quality of the staff which have come in and replaced the outgoing.
I feel genuinely warmed that our daughter is safe, happy and really loves going.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter started in September 2017.
She loves it here.
She began in the toddler room and is now in the preschool room with the older kids where she can communicate and play with confidence.
The room leader is kind and caring as are the other staff members.
When I collect my daughter information is relayed to me.
My daughter is at nursery for 3 full days and stays for lunch and dinner which she enjoys.
As long as my daughter is happy then so am I.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   4.5 out of 5

My daughter has been attending the nursery for 10 months and is absolutely thriving. She had no trouble settling in thanks to the welcoming and caring staff. The children have lots of access to the outdoors and sometimes go for walks in the woods. They enjoy a lot of crafts and messy play that I wouldn't be able to provide at home.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   4.6 out of 5

My child has settled into Monkey Puzzle life so well and that has so much to do with the staff working at the nursery. He is always happy to be dropped off in the mornings and loves the cuddles given by all staff members.

My only slight issues with Monkey Puzzle is the car parking situation primarily at picking up time (5pm ish) as sometimes it is a struggle to park.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   4.9 out of 5

Caroline Mathieson, Owner at Monkey Puzzle Day Nursery Shefford responded to this review on 27 Feb 2018:

Thank you, Hayley. As you are aware we are trying to address the carpark situation but thank you for your lovely review it has been a joy having both your boys in the nursery.

My grandmother attends Monkey Puzzle and it is the most amazing place. She loves all the different activities and it has encouraged her creativity and imagination. She is always talking about school and what she had done with her friends and we love seeing the photos on Tapestry.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been attending since she was 13 months old, she is now 3 and a half. The nursery was amazing and helped us out straight away with our daughter - due to personal circumstances our previous childcare could not continue. The nursery was warm and welcoming and helped to make our daughter feel safe and happy.
She enjoys every minute of being there, she loves the staff, the activities - she usually comes home covered in paint, glitter or something from what she has been doing that day. She enjoys playing outside and walking around the woods. She comes out every day with lots of smiles and happy from the day she's had.
She has plenty to eat each day with home cooked meals with healthy snacks in between, she enjoys eating with her friends.
I couldn't have asked for a better nursery to send our daughter too, helping us out when needed and been supportive of mine and my husbands shift work. I highly recommend Monkey Puzzle for your little ones to go too, thank you to all staff for all you do.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   5 out of 5

My son has been attending the nursery for almost 2 years and my baby daughter has just begun. I like that there is a dedicated baby room unlike some mixed age nurseries as it feels safer. I have always found the baby care staff very sweet.

In fact, it has been the care staff that has always been the best thing about the nursery. It took my son well over a year to settle & they were always patient and kind about this. Similarly now with my daughter

My son has learnt from the staff there too now he is in the preschool age room.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Likely

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Average Rating:   4 out of 5

My little guy has been attending Monkey Puzzle Nursery 2 days a week for nearly a year. We chose Monkey Puzzle for the friendly caring staff and the excellent facilities in the baby room. We have since moved up to toddlers which is equally well stocked. My son has built really I I love getting the online observations of his learning and play. We are really happy at Money Puzzle and look forward to many more happy days there.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   4.8 out of 5

I viewed three nurseries before making a visit to Monkey Puzzle in Shefford. Immediately I knew it was the right place to send my daughter. The environment is warm, nurturing and welcoming. It encompasses all areas that I feel my daughter needs to feel safe and to thrive. The environment is calm, yet stimulating, with the potential for the children to feel more independent and explore. I would highly recommend this nursery to all carers and parents.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   4.5 out of 5

Monkey Puzzle really understand the emotional well being of my daughter. She was very unsettled when starting a new nursery and drop-offs were very upsetting. However, after plenty of nurturing, my daughter has bonded really well with lots of staff.
She eats really well and comes home a very happy child who enjoys going to nursery.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   4.4 out of 5

Sending our son to this nursery was such a great decision! We were at ease as soon as we walked through the door and the staff were extremely positive and engaging. They have a fab variety of activities, including outdoor trips to the woods which our son loves! The baby outdoor play area is great too and gives the babies a decent sized, safe area to explore. All the staff encourage the babies' development in a number of ways, particularly at meal times, during messy play and through reading, as well as play adventures in the soft play area. We are amazed at how much our boy has developed in only a few months. He is incredibly sociable, not a fussy eater at all and is walking and babbling way ahead of the curve. At the same time, he is considerate and loves cuddles - always full of smiles and hugs for his key worker. We know that he has absolutely loved it here!

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   4.8 out of 5

Caroline Mathieson, Owner at Monkey Puzzle Day Nursery Shefford responded to this review on 25 Apr 2017:

Thank you Kate. We hope you have all settled well into your new home and really appreciate your kind comments

Very happy parent, very happy child, lovely staff who are always happy and welcoming,very flexible nursery. Activities are amazing and we are always bringing home something new and exciting with home cooked food excellent. What more could a happy parent ask for!!!!!!!!

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   5 out of 5

My daughter attends the nursery once a week. The staff are always friendly and helpful and she always talks about her day when she gets home. She really enjoys the outside area and has enjoyed going to the woods.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Likely

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Average Rating:   4.1 out of 5

My little boy went to Monkey Puzzle Day Nursery, Shefford when I went back to work. He loved it! The girls in the baby room are all so wonderful and he was so well cared for. They are a great team and my little boy bonded with all of them, especially his key worker. A real relief for a first time mum trying to balance work and baby. Everyday there were wonderful activities that encouraged his development and he now has a wonderful learning journal with some fantastic photos and comments from his key worker for us to look back on. They helped carry on what we had started at home with weaning and establishing nap routines. They are a small, friendly and caring nursery with a lovely open plan baby room, varied menu options, great little baby garden and plenty of varied activities and toys. A fantastic little nursery. Can recommend highly!

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   5 out of 5

My son has been attending the nursery since last year and he is so happy there. The staff are extremely well trained and very loving and caring. The management team are always available to talk to and he has a fantastic relationship with his key worker. I chose Monkey Puzzle as I liked their different options for sleeping which has worked really well for my son and also the opportunities to visit the woods. The children are all of his age as they don't have any before or after school children and this was important to me in feeling my son was in a safe environment away from the influences of older children. It is a very bright and happy nursery but also has a really calm atmosphere whatever time of day I pick him up. I can't recommend Monkey Puzzle enough.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   5 out of 5

My son started one year ago aged 7 months when I returned to full-time shift work. The manager of the nursery did a great job of reassuring me and supporting me and my husband who found it hard - as most parents do! Monkey Puzzle offers flexibility, due to the nature of our work, which we cannot thank them for enough. The nursery staff are friendly, enthusiastic and really care for our son, he has developed a lovely relationship with them. We are always kept up to date with his progress via the Tapestry site, which is a lovely thing to receive when at work. Cannot recommend them enough.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   4.9 out of 5

It takes me about 20 minutes to actually get out of the door at collection time - and it's nothing to do with staff efficiency! It's because my daughter seems to have so much fun, she doesn't actually want to leave. The staff are really good, I've never once doubted that she is well looked after and I can see that she is comfortable with the staff.

They have a very good morning routine so no drama for us at drop-off time and use on Online Learning Journal (inc an app) to document, and take pictures, of the things she's been doing and learning which I like a lot.

My daughter has some minor food intolerances but the staff are very careful to make sure she is catered for and doesn't eat anything on the 'exclude' list.

Finally, any concerns or issues we have, we've always been able to discuss with them and have seen some changes based on feedback.

I was really anxious at the thought of leaving my daughter but I need not have worried - it's clear she is very happy here.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   5 out of 5

Our son started at Monkey Puzzle Shefford in Autumn 2015. Having never been looked after by anyone other than us as parents he struggled to settle. The staff did everything possible to help him settle and his confidence has slowly grown, culminating in him going in happily and engaging with the activities in the setting. I couldn't be happier with the care provided and would recommend this nursery to friends.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been attending the nursery since the summer and has really blossomed in the nursery. She very much enjoys the craft activities, time in the woods and has really bonded with members of staff. The nursery prepare a variety of good food and have been most helpful and supportive with any specific health needs. I wish to thank them for all their hard work and for maintaining openness with all aspects of care for my daughter.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   5 out of 5

My 8 month old daughter attends Monkey puzzle full time and she loves it. She has come on a lot since she's been there as they are always working on new things with her. We are also impressed with the range of foods she is given and the fact that they are prepared there. I highly recommend Monkey Puzzle Shefford.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   5 out of 5

Fantastic nursery! Would highly recommend, my daughter goes once a week and loves her fun filled days as well as learning through play. She has come on leaps and bounds in the short time she has been at monkey puzzle. The staff are excellent and her dietary needs are met with ease.

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   5 out of 5

I love this nursery! All the staff and facilities are exceptional. My daughters dietary needs are catered for with ease. She absolutely loves going and has made my return to work a lot less stressful for all of us. Thank you to all the staff!

How likely would you be to recommend Monkey Puzzle Day Nursery Shefford? Extremely Likely

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Average Rating:   5 out of 5

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