Grosvenor House Day Nursery & Pre-school

216-218 Melton Road, Edwalton, Nottingham NG12 4BS
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9.0 9 Reviews
Grosvenor House Day Nursery, rated Good by Ofsted (November 2022), is a beautiful period building set in the highly desirable suburb of Edwalton, Nottinghamshire.

The nursery comes equipped with separate sleep facilities for babies, generous outdoor space and a pre-school that has staff with over 40 years teaching experience.

Grosvenor House benefits from having an environment that places children's experiences at the core of its purpose, along with a staff team that is diverse in its skills but united in their commitment to delivering high quality childcare.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Person in charge

  • Julia Warsop (Operations Manager)

Number of Childcare Staff

  • 35

Total Places for Children

  • 145

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:00-18:30
    Tuesday 07:00-18:30
    Wednesday 07:00-18:30
    Thursday 07:00-18:30
    Friday 07:00-18:30

When Closed

  • Bank Holidays & Christmas

Grosvenor House Day Nursery & Pre-school Reviews (9)

9.0

Grosvenor House Day Nursery & Pre-school has a Review Score of 9.0 (8.951) out of 10, based on 9 reviews in the last 2 years. Over all time Grosvenor House Day Nursery & Pre-school has 9 reviews.

Overall Experience

  • 7
  • 2
  • 0
  • 0
  • 0

Date Published

9
5
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Review from K P (Mother of Child) published on 27 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Attended a brilliant community day recently. Extremely well organised and lots to keep the kids entertained. We had a lovely family morning out. Our kids enjoy attending and have formed lovely bonds with their key workers and other caring and attentive staff members. The nursery puts on lovely family
events which are great to meet other parents and spend time with your kids in the nursery environment. Would recommend the nursery to other parents in the area.

Reply from Jennifer OShea, Customer Experience Team Leader at Grosvenor House Day Nursery & Pre-school

Thank you so much for your kind words! We're thrilled to hear you enjoyed the community day and had a lovely family morning with us. It means a lot to know that your children are forming strong bonds with our team and that you feel welcomed and supported at our events. Creating a caring and engaging environment for families is something we're truly passionate about.

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Review from B W (Mother of Child) published on 23 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so happy with our daughter's experience at Grosvenor over the last 9 months. She has settled really well and actively looks forward to going to "school". The staff in the baby room have all been so friendly and have really taken the time to get to know our little one.
A few standouts for me:
1.
The app updates are fantastic and it's lovely to see pictures of our daughter getting involved in fun activities with her friends
2. They really take preferences into account and I'm happy that the food she gets is as healthy as it is at home - and she certainly eats more of it at nursery!
3. The Easter/Mother's Day/Father's Day/Halloween/Christmas photos, cards and crafts we get home with are a special touch, as are the fun days and events
4. The rooms are so spacious and it's great that each room has its own outdoor space which is appropriate for the development level they're at
Couldn't recommend more highly.

Reply from Jennifer OShea, Customer Experience Team Leader at Grosvenor House Day Nursery & Pre-school

Thank you for such a detailed and positive review. We're so pleased to hear how well your daughter has settled in at Grosvenor and that she enjoys her time with us. It's great to know that the updates through our app, the healthy meals, seasonal activities, and dedicated outdoor spaces have all contributed to a positive experience for both your daughter and your family.

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Review from Jack L (Father of Child) published on 23 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love Grosvenor House! They have looked after our son so well since we moved him there and we are looking forward to our youngest starting there in September. The dedication and love from the staff, the welcoming environment and huge range of activities they do is amazing. My son always comes out
of nursery full of beans and I can tell he's had a wonderful day each time. Communication is excellent and they run so many fantastic open days for all the families. We recently went to one this weekend with a bbq, fire engine, games, a performer and loads more. The nursery puts lots of effort into these extra days and it is hugely appreciated!

Reply from Jennifer OShea, Customer Experience Team Leader at Grosvenor House Day Nursery & Pre-school

Thank you so much for your wonderful feedback. We're delighted to hear how well your son has settled in and that you're already looking forward to your youngest joining us in September. It's great to know our team's dedication, the variety of activities, and the welcoming environment are making a positive impact.

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Review from Liz P (Mother of Child) published on 19 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so happy with this nursery. It is such a cry and nurturing environment and we feel so comfortable sending our children there. The staff are very welcoming and know the children really well. They do lots of really fun activities and they also have regular events for parents to attend, which we
also really well thought out and enjoyable. We wouldn't hesitate to recommend Grosvenor House to any potential family.

Reply from Jennifer OShea, Customer Experience Team Leader at Grosvenor House Day Nursery & Pre-school

Thank you so much for your kind words. We're delighted to hear how happy and comfortable you feel with Grosvenor House. Creating a warm, nurturing environment where children feel secure and engaged is at the heart of what we do, and it's wonderful to know this is reflected in your experience.

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Review from S L (Mother of Child) published on 25 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love all aspects of Grosvenor House!
The setting, the staff, the food and the endless opportunities for play.
Our little girl loves being at nursery and we have seen great success in her social skills.

Reply from Jennifer OShea, Customer Experience Team Leader at Grosvenor House Day Nursery & Pre-school

Thank you so much for your lovely review! We're thrilled to hear that you and your little girl are enjoying all that Grosvenor House has to offer. It is great to hear that you feel supported by our team, and that the setting and activities are making a positive impact.

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Review from Charlotte F (Mother of Child) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since starting at Grosvenor House Day Nursery, we have had a very good experience. The staff in the baby room are kind, caring and do lots of lovely activities with my children. The staff are warm and friendly. I appreciate seeing familiar faces most days who are all very kind. I have been impressed
with the new management. This seems to have created a more stable environment at the nursery and I have confidence that the new manager has the best interests of the children at heart. Little things have had a great impact - such as repairing the gate and using a key fob to access the nursery. Having a receptionist as a friendly face in the morning is also appreciated.

Reply from Jennifer OShea, Customer Experience Team Leader at Grosvenor House Day Nursery & Pre-school

Thank you for your thoughtful review! We're so glad you've had such a positive experience at Grosvenor House Day Nursery. It's wonderful to hear that our baby room team's care and activities have made a difference for your children.

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Review from A S (Father of Child) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with the nursery has been nothing short of amazing! From the moment we first viewed the place, we loved it. The staff are incredibly caring, patient, and dedicated, always going above and beyond to create a nurturing environment for the children. Our little one absolutely loves attending
and we've seen so much growth. Couldn't recommend more.

Reply from Jennifer OShea, Customer Experience Team Leader at Grosvenor House Day Nursery & Pre-school

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with us has been amazing and that your little one is thriving in our care. Our team is dedicated to providing a nurturing, supportive environment, and it's so rewarding to know that you've seen such positive growth.

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Review from Victoria W (Mother of Child) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has been at this nursery since she was 9 months old, and overall, we've had a very positive experience. She loves going and the room staff are fantastic, very caring and dedicated, building great relationships with the children. She thrives in their care, and they work hard to create a nurturing
environment. However, communication needs improvement and staff retention has been a serious issue, affecting consistency. In the preschool room, there are usually just two staff members (sometimes only one) with a large group. Adding a third staff member, even part-time, would allow smaller groups and more individual attention. We really enjoy the community days, but outings like trips to parks, which were a highlight in the past, haven't happened in over a year. The promised forest school has also not materialised even with several promises. Despite these challenges, we deeply appreciate the care the staff provides, and my daughter's happiness at nursery speaks volumes.

Reply from Jennifer OShea, Customer Experience Team Leader at Grosvenor House Day Nursery & Pre-school

Thank you for your thoughtful and constructive feedback! We're so happy to hear that your daughter loves attending the nursery and that the room staff have built such positive relationships with her. It's wonderful to know she thrives in the nurturing environment we've worked hard to create. We also deeply appreciate your honest comments regarding communication, staff retention and the need for more staff support in the preschool room. We understand how these factors impact the consistency of care and we're committed to addressing these concerns.

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Review from J K (Mother of Child) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to The Grosvenor House Day Nursery and Preschool since she was 9 months old now she is two. I felt welcome since I had my first visit to the nursery something told me that this was the right one for my daughter and time showed me that I was right. My daughter settled in so
fast and the staff did a great job making this happen. They have been so caring toward her and they are still the same. The transition from room to room was so smooth and it wasn't a problem at all for her. Again this is thanks to the staff that works there. They made her hit her milestone so early and her development in all areas is wonderful and this melts my heart. The management also is so helpful and always they help me in different situations as a working parent such as booking extra sessions; they communicate every change that happens to the nursery. The nursery it's super clean and the food is great. My daughter is going to be in this nursery until she starts school.

Reply from Jennifer OShea, Customer Experience Team Leader at Grosvenor House Day Nursery & Pre-school

Thank you so much for your thoughtful and kind words! Were so happy to hear that from the very first visit, you felt confident that The Grosvenor House Day Nursery and Preschool was the right choice for your daughter. It's wonderful to know she settled in so quickly and has continued to thrive in such a caring environment.

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Current Review Score: 9.0 (8.951)

Overview of Review Score

The Review Score of 9.0 (8.951) out of 10 for Grosvenor House Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.741 for Grosvenor House Day Nursery & Pre-school is calculated as follows: ( (80 Excellents x 5) + (28 Goods x 4) ) ÷ 108 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.21 Points relating to the number of positive Reviews for Grosvenor House Day Nursery & Pre-school is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 145 number of registered child places is 29. 9 Positive Reviews ÷ 29 = 0.31

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Grosvenor House Day Nursery & Pre-school

What is the Age Range of Children that Grosvenor House Day Nursery & Pre-school accepts?

Grosvenor House Day Nursery & Pre-school accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Grosvenor House Day Nursery & Pre-school Open?

Grosvenor House Day Nursery & Pre-school is open: Monday 07:00-18:30, Tuesday 07:00-18:30, Wednesday 07:00-18:30, Thursday 07:00-18:30, Friday 07:00-18:30.

How many Children does Grosvenor House Day Nursery & Pre-school have capacity for?

Grosvenor House Day Nursery & Pre-school has capacity for a total of 145 Children.

How far is Grosvenor House Day Nursery & Pre-school to the centre of Nottingham?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Grosvenor House Day Nursery & Pre-school to verify any information. View our terms and conditions. Grosvenor House Day Nursery & Pre-school has an Enhanced Service - more info.