Tilly-Mints Cherubs Day Nursery Ltd

10 Queens Road, Blackhill, Consett DH8 0BH
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9.9 88 Reviews
  • Tilly-Mints Cherubs Day Nursery Ltd, Consett
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Emma Buckley
  • Privately Owned

Person in Charge

  • Ria Wilson (Manager)

Number of Childcare Staff

  • 17

Total Places for Children

  • 75

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:15-18:15
    Tuesday 07:15-18:15
    Wednesday 07:15-18:15
    Thursday 07:15-18:15
    Friday 07:15-18:15

When Closed

  • Bank Holidays & Christmas
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Tilly-Mints Cherubs Day Nursery Ltd Reviews (88)

9.9

Tilly-Mints Cherubs Day Nursery Ltd has a Review Score of 9.9 (9.904) out of 10, based on 34 reviews in the last 2 years.
Over all time Tilly-Mints Cherubs Day Nursery Ltd has 88 reviews.

Overall Experience
  • 81
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Date Published
  • 88
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  • 34
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Reviewer Connection to Tilly-Mints Cherubs Day Nursery Ltd
  • 80
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Total of 88, showing 41-60
Review from Jacqueline M (Mother of Child) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tilly-Mints has been amazing for my daughter. She was very shy and did not mix well. After being there a few weeks, she was doing really well. My daughter loves all the staff and pupils. My daughter leaves in September to go to school, I will be sorry to see her leave, but my son, soon as able, will
be going there without hesitation.
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Review from S J (Mother of Child) published on 8 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our child has settled in very well in a short space of time. He enjoys going and always looks forward to it. They allow the children to choose what they want to play with, meaning all interests can be explored. Children have access to a secure outdoor yard to play in, with a good selection of outdoor
toys. We have noticed an improvement in our child's verbal skills since starting nursery. An elder daughter attended previously overall, a very positive experience for both of our children.
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Review from Joanna L (Mother of Child) published on 26 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter absolutely loves coming to Tilly-Mints Cherubs Day Nursery and is always full of chat about what she's been up to each day when we pick her up. She has made lots of friends and loves all of the staff who are so kind and caring. A fantastic place and would highly recommend!
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Review from Simone T (Mother of Child) published on 9 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
An absolutely fantastic nursery. All the team have been nothing but amazing with my son, especially during his settling-in period. I was extremely anxious about leaving my son, following a bad experience with a different setting and the staff at Tilly-Mints were so understanding and put my mind at ease
from the very first visit. Best decision I made choosing this nursery.
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Review from Emma M (Mother of Child) published on 7 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has settled so well into this nursery since starting four months ago.
The staff are so caring and reassuring and she's settled in so well.
Payments are easy to manage and communication is good. When there's been any kind of issue (I've had nothing major so far just minor odd things) it's
immediately resolved.
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Review from Emma M (Mother of Child) published on 26 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have only positive things to say about this nursery and all of the staff who work here. To us, finding a nursery that was inclusive, flexible and caring was paramount and I’d recommend Tillymints wholeheartedly to any friends and family. Our little boy has settled here wonderfully and loves going;
he has a smile on his face when dropped off and picked up!
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Review from Sabina B (Mother of Child) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot speak highly enough of Tilly-Mints. Our daughter attended and now our son is lucky enough to attend too. The children enjoy plenty of activities, including indoor and outdoor play. The nursery excels in learning through play. Both of our children thoroughly enjoyed their time here. The staff
are friendly and always happy to help. Thank you Tilly-Mints.
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Review from J P (Mother of Child) published on 19 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Tilly Mints Nursery. The staff are very friendly, supportive, caring and very accomodating of any needs you have. Since my daughter has attended this nursery she has flourished and thrived both socially and educationally.
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Review from J W (Father of Child) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Tilly-Mints are very good with the children. The nursery have been excellent at ensuring my daughter is checked and monitored during some health problems, as well as some difficult circumstances in her home life. I'm very pleased to send my child to Tilly-Mints.
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Review from Natalie E (Mother of Child) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My child enjoys going to Tilly-Mints nursery and gets very excited going into the yard. All the staff are very friendly and keep me well informed and up to date with her progress and activities they have been doing. The nursery have been very supportive and accommodating with my child's additional needs
and appointments with her speech and language therapist, portage worker etc. I like that the nursery update me with a progress folder and she brings home things she has made, e.g mother's day card.
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Review from Iwona A (Mother of Child) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing staff with so much heart and a caring mindset.
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Review from Jennifer R (Mother of Child) published on 1 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend Tilly-Mints Cherubs day nursery. I believe that since my daughter has attended, she has thrived socially and she has been prepared for starting school. It seems that every member of staff have the children's best interest at heart. They not only support the children as a group, but
they also cater to each child individually which has created a lovely relationship with the nursery and my daughter is always excited to attend nursery to see her teachers and her friends.
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Review from D W (Mother of Child) published on 23 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My child loves going to Tilly-Mints. She has come on amazingly. The staff are fab and very caring. My child loves doing activities and enjoys playing with others.
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Review from K T (Mother of Child) published on 31 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Fantastic staff are really friendly, caring and the nursery is really personable. The availability of long days from 7.15 - 5.30pm is very helpful for our jobs where we work long hours.
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Review from N B (Mother of Child) published on 25 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My toddler loves her nursery days. All of the staff are so supportive and accommodating with requests. Made sure we were all happy when settling in. My daughter runs in and my son hates to leave his friends at the end of the day.
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Review from Claire M (Mother of Child) published on 16 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started in September 2020 at only 7 and a half months old and, despite being in the middle of the Covid-19 pandemic, the team went out of their way to ensure he could have the best setting in experience in the circumstances. Since that time, he has grown to love going to nursery and he is clearly
attached to the team that look after him. I have monthly calls with his key worker and, it is clear he is relaxed, as he is exactly the same at nursery as he is at home. The staff know him very well and have no hesitation giving me a call if he doesn’t seem himself. I couldn’t be happier with this nursery and look forward to the world returning to normal so we can enjoy it even more.
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Review from Stacey T (Mother of Child) published on 5 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sam loves this nursery and all the staff will be sad for him to leave.
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Review from M M (Mother of Child) published on 1 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely nursery, very supportive even with parents is personal stuff is going on. My child loves going and always full and busy when there, and ears lovely home-cooked food.
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Review from Will G (Father of Child) published on 21 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff are really friendly and attentive. Nothing is ever too much trouble. We are given regular feedback from staff on how our child is progressing. They have done a fantastic job throughout such a challenging time.
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Review from Maxine W (Mother of Child) published on 1 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The day we took my son to go meet and view the nursery, he promptly sat down, removed his shoes and started playing! We knew then that this was the place! He remained there happily until he left for school, and his sister also goes to Tilly Mints and waltzes in without even looking back half the time!


The staff are fantastic with the kids and us needy parents, and despite my daughter having multiple allergies, the care has been fantastic in managing her safety.


I recommend Tilly Mints all the time, and it will be a sad day when my daughter leaves for school! 10/10.

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Current Review Score: 9.9 (9.904)

Overview of Review Score

The Review Score of 9.9 (9.904) out of 10 for Tilly-Mints Cherubs Day Nursery Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.904 for Tilly-Mints Cherubs Day Nursery Ltd is calculated as follows: ( (386 Excellents x 5) + (7 Goods x 4) + (10 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 406 Ratings = 4.904
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tilly-Mints Cherubs Day Nursery Ltd is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 number of registered child places is 15, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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