Royston Day Nursery

Lumen House, Lumen Road, Royston SG8 7AG
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8.5 16 Reviews
Royston Day Nursery is located in the historic market town of Royston in Hertfordshire. The nursery offers quality childcare for children aged 6 weeks to 5 years old. Urchins Holiday Club is also available for 4 to 11 year olds, open every school holiday.

The nursery offers spacious and welcoming rooms where each child has the opportunity to play and explore, expanding their natural curiosity and developing their key skills.

The wonderful team of quality early years practitioners strive to offer each child the best nursery experience. They also strive to work in collaboration with parents and families, providing updates and photos about your child’s time at the setting.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Person in charge

  • Amy Paterson (Nursery Manager)

Number of Childcare Staff

  • 23

Total Places for Children

  • 106

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Parking

  • Parking is available outside the nursery for convenient drop off and pick up.

Royston Day Nursery Reviews (16)

8.5

Royston Day Nursery has a Review Score of 8.5 (8.497) out of 10, based on 6 reviews in the last 2 years. Over all time Royston Day Nursery has 16 reviews.

Overall Experience

  • 15
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Review from k B (Mother of Child) published on 16 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So many changes fro the good. They have enough management and alwys someone to a swer any concern I have . People that works there appears to be happy and the children alwys seem to be having good time. The place is now welcoming and clean

Reply from Jennifer OShea, Customer Experience Team Leader at Royston Day Nursery

Thank you so much for your kind words! We're really glad you've noticed the positive changes and feel supported by the team. It's lovely to hear that the nursery feels welcoming and that the children are happy.

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Review from S M (Mother of Child) published on 10 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Royston day nursery is a beautiful and friendly nursery, I couldn't be more happy with how my son has settled in and how amazing the team have been with our family, they have gone above and beyond to make sure we are all happy and settled into this new chapter of our lives!


I couldn't recommend

this nursery more it's amazing!

Reply from Jennifer OShea, Customer Experience Team Leader at Royston Day Nursery

Thank you so much for your kind words! We're delighted to hear that your son has settled in so well and that you've felt supported during this important transition. It means a lot to our team to know that their efforts have made a positive difference.

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Review from C H (Mother of Child) published on 6 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We absolutely love RDN. My boys (twins) have been going for the last 2 years, and we have seen changes in management, and ups and downs in staffing levels.
The new (ish!) management are absolutely excellent. Ive never doubted that my boys will be safe and happy at RDN but the management now is really
outstanding. Communication is efficient and regular. Any questions, emails etc are answered well within a day, phone calls are never an issue (like to check up and see how they are doing that day).
My boys also have some medical issues and respiratory problems and the care the staff take is second to none.
Over time I have spoken quite a bit to the staff - all of them are warm, friendly, caring and professional. I really can't thank them enough for providing and fun and safe space for my boys to be looked after in!

Reply from Jennifer OShea, Customer Experience Team Leader at Royston Day Nursery

Thank you so much for sharing your feedback. We're glad to hear that your experience at Royston Day Nursery has been positive, particularly in relation to communication, care, and the recent changes in management. Supporting families and ensuring children feel safe, happy, and well cared for is always our top priority, so it's encouraging to know that this is reflected in your experience.

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Review from A M (Mother of Child) published on 5 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my daughters attend Royston day nursery and they have done since March 2025. They are nearly 1 and nearly 3.
Coming from another nursery with my eldest, I just love how much she loves coming to nursery every day. She's excited to get there and see all her friends and the staff, she enjoys the
day to day activities and she loves little wiggles on a Thursday!
Both my girls are always happy and really well cared for throughout their day which we are updated through the app each day on how they are and what they have eaten etc. this really puts my mind at ease knowing what the girls have been up to and what they have eaten.
The love and care from the staff is always amazing and it is a huge relief knowing that both my girls are happy where they are.
They have lots of toys, resources and even sensory/cosy areas which is great, especially for my nearly 1 year old.
I will always recommended Royston day nursery to anyone that asks where I send my children!
Thank you!

Reply from Jennifer OShea, Customer Experience Team Leader at Royston Day Nursery

Thank you so much for your kind words and wonderful feedback. We're thrilled to hear that your son has had such a positive experience with us. Creating a happy, nurturing, and stimulating environment is at the heart of what we do, and it means a lot to know that this has made a difference for your family.

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Review from Jayne M (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended Royston Day Nursery since turning 1, he is currently 2.5 years old and is really enjoying his time there. He enjoys a variety of different activities daily and loves being outside playing which is also daily. The staff always ensure he is dressed appropriately for the weather and
makes sure he is changed when required so he remains comfortable. He enjoys the different food and flavours offered to him and whenever asked he always says he has had a good day. Whenever we pick him up he always has a smile on his face and all the staff at the nursery are approachable, kind and you can see they really do care about all the children.

Reply from Sid, Senior Marketing Executive at Royston Day Nursery

Thank you for your wonderful review! We are delighted to hear that your little one is having a lovely experience at our nursery and appreciate your kind words about the team.

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Review from P N (Mother of Child) published on 29 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Our daughter attended this setting from 2021 to October 2023. We had a good impression of the nursery until October 2023 when unfortunately the room our daughter attended was closed indefinitely with no notice due to staffing issues. Apparently many of the staff left due to a change in management. I
felt the way this closure was communicated to parents fell far short of my expectations and I am left feeling disappointed in the handling of the whole situation by the main group. We had to move our daughter to another nursery and will not plan to return to Royston Day Nursery.

Reply from Sid, Senior Marketing Executive at Royston Day Nursery

Thank you for your review which is important to us, and we appreciate your feedback, please do contact us at feedback@familyfirstnurseries.com so we can discuss concerns.

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Review from Madeleine M (Mother of Child) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly, smiley, staff always giving great feedback and a sense of going above and beyond.
My daughter absolutely loves her time there and looks forward to going everyday!
I highly recommend the nursery.

Reply from Harjit, Digital Marketing Executive at Royston Day Nursery

Thank you for the review and lovely to see your daughter loves coming to nursery.

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Review from J W (Mother of Child) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We absolutely love Royston Day Nursery. Both our girls have flourished under their expert care. Every member of staff is warm, welcoming and incredibly nurturing. The managers are approachable, very knowledgeable and go out of their way to help.
The communication is excellent and we've been so impressed
by the dedicated care - particularly when issues arise.
We always recommend Royston Day Nursery.

Reply from Harjit, Digital Marketing Executive at Royston Day Nursery

Thank you for the review, we love nurturing and taking care of all the children at our nursery.

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Review from Lauren P (Mother of Child) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending Royston Day Nursery since January this year. He has settled well into the shrimps (baby) room, helped by the kind and caring staff. They are knowledgeable about the areas for development and recently wrote a report for our son which accurately reflected everything that we
have observed at home- showing how well they have got to know him in such a short time.
Our son is flourishing in his development of skills and his confidence and he enjoys his time there. The nursery keeps us updated throughout the day and communicates regularly with us. The staff carefully plan activities to develop his skills but there are also plenty of opportunities for him to choose activities that he loves.
He eats freshly made food daily- often better than he has at home! We wouldn’t hesitate to recommend Royston Day Nursery. Thank you for everything you have done for us.

Reply from Harjit, Digital Marketing Executive at Royston Day Nursery

Thank you for the review and lovely to see your son growing in confidence and developing new skills.

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Review from C M (Mother of Child) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been with the nursery for a year and a half and absolutely loves going. The managers are very hands on and all of the staff in each room have been amazing. My daughter looks forward to going to nursery, they provide lots of creative activities and even movement, music and dance classes
for babies and preschoolers! Really pleased with the nurturing environment our little girl is learning in. Thank you very much Royston Day Nursery.

Reply from Harjit, Digital Marketing Executive at Royston Day Nursery

Thank you for the review and great to see your daughter loves nursery and all the activities.

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Review from Rebecca M (Mother of Child) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My school-aged daughter spent four years at Royston Day Nursery, and now my 1 and a half-year-old is there. Both children love going, and we've always been really pleased with the kind staff, lovely environment and great activities. They've been great with my daughter's food intolerance. We always recommend
them to friends and are so pleased we picked Royston Day Nursery!

Reply from Harjit, Digital Marketing Executive at Royston Day Nursery

Thank you for the review and for recommending us to your friends!

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Review from R L (Father of Child) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My eldest daughter (now in school) and my son (still attending nursery) both started at Royston Day Nursery from three months old. I've been dropping them off, picking them up, and seeing the rooms during handover every working day for the last seven years!
They both loved it there and settled in really
quickly. My daughter made loads of friends. My son had to deal with Covid-19, and when everything shut, the nursery was really accommodating and flexible and handled the pandemic in a fair way. They were really good at re-settling my son when he returned to the nursery.
I like how each room has lots of things for the children to do and teach them numbers and phonics, and they've really upgraded the outdoor spaces. The staff and management team are all wonderful people. They recently changed ownership, and the only annoyance was the switch away from the popular app to a log, which has fewer updates and photos of what's happening each day, but it's not a big issue.

Reply from Harjit, Digital Marketing Executive at Royston Day Nursery

Thank you for the review and for being part of our nursery family.
We appreciate your feedback.

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Review from David O (Father of Child) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Royston Day Nursery for three days per week for approximately eight months now. The staff and facilities have been excellent for her. Her appointed key person is caring, attentive and organised. It's all we could ask for as our daughter really enjoys her time there.

Reply from Harjit, Digital Marketing Executive at Royston Day Nursery

Thank you for the review and saying our staff are amazing, we love taking care of all the children.

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Review from Samantha I (Mother of Child) published on 25 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter currently goes here. She started in January 2018 and has been enjoying it since. The staff are very sweet and kind to her and she is always happy to go. Even on days when she isn't happy, they always send me an update or picture to show she is feeling better.
They were really great over
the Covid pandemic and have ensured that the kids were safe but still felt comfortable. They put together good safety measures and let us all know in a timely manner.
My daughter has loved being there at pre-school. She comes back and tells me all about the things she has learnt and done today.
Her teachers are so friendly and give feedback on how her day went.
They are welcoming and friendly, have been very fortunate to have such a wonderful start to her learning journey.

Reply from Harjit, Digital Marketing Executive at Royston Day Nursery

Thank you for the review and we are so pleased your daughter is enjoying her time at nursery.

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Review from R M (Mother of Child) published on 5 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Royston Day Nursery for the last two and a half years and I couldn't have asked for a better setting for her.
The staff in each room as well as the management truly care about her and the way my daughter speaks about them, even at home, really shows how wonderful they
are and how great the setting is.
I always recommend Royston Day Nursery to friends when I know they are looking for somewhere for their children as I honestly think they are all wonderful.

Reply from Harjit, Digital Marketing Executive at Royston Day Nursery

Thank you for the review and we are so happy to be able to provide care and support to you and your daughter.

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Review from Clare K (Mother of Child) published on 16 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our two sons started in January having been at another nursery (in London) previously and we are really pleased with everything about the nursery.
The manager was very accommodating and helpful when planning their settling in and was happy to answer all our questions. When they started my eldest
son settled in quickly and made friends with the other children and the staff immediately. My younger son took a couple of weeks to adjust but all the staff did everything to help him and he is now very happy there.
There are improvements being made to the building and garden at present and it will be fabulous when it’s finished. The staff all seem committed to making it a happy and positive environment for the children as well as themselves. At the end of each day my boys tell me they’ve had fun and I really appreciate the detailed overview the staff give of their days. I’m particularly pleased with how my eldest has developed since joining and would definitely recommend it

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Current Review Score: 8.5 (8.497)

Overview of Review Score

The Review Score of 8.5 (8.497) out of 10 for Royston Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.761 for Royston Day Nursery is calculated as follows: ( (63 Excellents x 5) + (3 Goods x 4) + (3 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 71 Ratings = 4.761

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.736 Points relating to the number of positive Reviews for Royston Day Nursery is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 number of registered child places is 21.2. 5 Positive Reviews ÷ 21.2 = 0.236

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Royston Day Nursery

What is the Age Range of Children that Royston Day Nursery accepts?

Royston Day Nursery accepts Children aged from 0 years 2 months to 5 years 0 months.

What Days & Hours is Royston Day Nursery Open?

Royston Day Nursery is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Royston Day Nursery have capacity for?

Royston Day Nursery has capacity for a total of 106 Children.

How far is Royston Day Nursery to the centre of Royston?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Royston Day Nursery to verify any information. View our terms and conditions. Royston Day Nursery has an Enhanced Service - more info.