Group: WMB Childcare Ltd
Person in charge: Liz Thomson (Manager)
Local Authority / Social Services: Manchester City Council
Number of Staff: 15
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care
Total Places for Children: 68
Age Range: from 0 years 0 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1800
When Closed: Bank Holidays & Christmas
The Review Score of 7.5 out of 10 for Hillcity Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 58 Reviews over all time. This Average Rating is also the rating value for Hillcity Day Nursery in Google's Search Results - more info
b) The score for the number of positive Reviews is 2.5 out of 5 from 56 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.987 for Hillcity Day Nursery is calculated as follows: ( (686 Excellents x 5) + (9 Goods x 4) ) ÷ 695 Ratings = 4.987
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 2.5 Points relating to the number of positive Reviews for Hillcity Day Nursery is based on 56 positive Reviews in the last 24 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000
Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 56 Reviews ÷ 13.6 Target Reached = 1 , then divided by 2 = 0.500
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Hillcity Day Nursery has a Review Score of 7.5 (7.487) out of 10 and an Average Rating of 5 out of 5 from 58 Reviews over all time
Review submitted on 13 June 2017 from a Postal Card by Natalie P (Mother of Child). Relates to May 2017.
Good communication. My daughter is very happy. Smiley staff, lovely food and nice to see happy children.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 13 June 2017 from a Postal Card by Shabana H (Mother of Child). Relates to May 2017.
My boy loves the nursery. Staff are very good and friendly.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 13 June 2017 from a Postal Card by Charlene L (Mother of Child). Relates to May 2017.
The staff at Hillcity Day Nursery are always enthusiastic and easy to approach. My children love coming here and are always kept engaged in different activities. I would highly recommend the nursery/after school club to any parents.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 13 June 2017 from a Postal Card by Kelly R (Mother of Child). Relates to May 2017.
I love bringing my kids here. The staff are really friendly and take the time to know the children personally.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 13 June 2017 from a Postal Card by Sandra O (Mother of Child). Relates to May 2017.
When my child started the nursery, the staff received him in a very caring way which made use relax and feel comfortable. Ever since then, he has enjoyed coming to nursery. He has learnt a lot eg his alphabet. Nursery rhymes, numbers and so many other activities.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 25 April 2017 from a Postal Card by Nazia B (Mother of Child). Relates to February 2017.
Brilliant nursery. No complaints. Love the staff and really helpful. Known them since baby was 1, she is now nearly 4.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 6 April 2017 from a Postal Card by Osaheri P (Mother of Child). Relates to February 2017.
Excellent nursery, fantastic staff. My son has a delay in speech but the staff are very helpful and helping him to develop well.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 6 April 2017 from a Postal Card by Sehrash S (Mother of Child). Relates to February 2017.
I like this nursery. My baby is happy.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 20 March 2017 from a Postal Card by Martell N (Mother of Child). Relates to February 2017.
I am very happy with Hillcity Nursery. My son has come on so much since starting at the nursery.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 20 March 2017 from a Postal Card by Tida D (Mother of Child). Relates to February 2017.
I am very happy because my daughter is very enthusiastic when she comes to the nursery.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 20 March 2017 from a Postal Card by Haawa N (Mother of Child). Relates to February 2017.
My daughter really enjoys coming to nursery. I have noticed the difference in her and I am very, very happy. Lovely staff. I can't thank them enough.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 20 March 2017 from a Postal Card by Reema R (Mother of Child). Relates to January 2017.
Nice and caring for children. Lovely place. Very happy. Lots to do.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 20 March 2017 from a Postal Card by Malkwinder K (Mother of Child). Relates to February 2017.
This nursery is one of the best nurseries. My daughter likes it here, especially the teachers who are very friendly and good.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 20 March 2017 from a Postal Card by Yousra H (Mother of Child). Relates to February 2017.
My little boy loves the nursery and the staff are fantastic.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 20 March 2017 from a Postal Card by Arkham A (Mother of Child). Relates to February 2017.
My experience at the nursery is excellent, as all the staff are friendly. My daughter is very happy.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 20 March 2017 from a Postal Card by Kiljeet K K (Mother of Child). Relates to February 2017.
Happy with the nursery, my little boy comes here.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 20 March 2017 from a Postal Card by Sobia B (Mother of Child). Relates to February 2017.
My child started at 11 months, he is now 2.5 years. The nursery provides excellent services to the child and the parents. Reliable and good hours, which are able to suit the needs of the parents even at the last minute. I'm happy with my child being here and always recommend to family and friends :)
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 March 2017 from a Postal Card by Nazia H (Mother of Child). Relates to February 2017.
I'm happy with the nursery.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 March 2017 from a Postal Card by Chloe A (Mother of Child). Relates to February 2017.
I am more than pleased with this nursery. The staff interact more with my son than I expected. My son is excited to come to nursery in the mornings. I will recommend Hillcity to other parents.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 March 2017 from a Postal Card by Elzbieta W (Mother of Child). Relates to February 2017.
I am happy with this nursery. My daughter is well looked after and all the staff are really friendly.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 March 2017 from a Postal Card by Shahid I (Father of Child). Relates to February 2017.
Very happy with the staff.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 March 2017 from a Postal Card by Lauren P (Mother of Child). Relates to February 2017.
Hillcity Nursery has been fantastic for my son who has special needs. They have professionally handled his melt-down and understand his needs. My son has now settled and loves coming to the after school facility offered by the Hillcity Nursery team.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 March 2017 from a Postal Card by Safi L (Mother of Child). Relates to January 2017.
I am happy with the nursery.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 March 2017 from a Postal Card by Modoy G (Father of Child). Relates to February 2017.
Very satisfied with the nursery. The standard is very good and the kids are well looked after.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 March 2017 from a Postal Card by Y G (Mother of Child). Relates to February 2017.
I really like this nursery. Staff are very helpful and very polite.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 March 2017 from a Postal Card by Ayesha T (Mother of Child). Relates to February 2017.
I am very happy. My child also is very happy here.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 March 2017 from a Postal Card by A S (Mother of Child). Relates to February 2017.
Both my daughters have been attending this nursery. The older one left to go to primary school, the younger one, aged 3, is still a pupil. The nursery is great, staff go above and beyond to make children feel welcome and safe. They organise family days with bouncy castles, face painting, etc. My daughter really loves nursery, she loves her friends and talks at home about activities she's done at 'school'. I would definitely recommend this nursery to my friends and family.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 March 2017 from a Postal Card by Sacha S (Mother of Child). Relates to February 2017.
I am very happy about this nursery.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 15 February 2017 from a Postal Card by Munnazza D (Mother of Child). Relates to January 2017.
Very good nursery and all the staff are very helpful.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 15 February 2017 from a Postal Card by Emmanuel A (Father of Child). Relates to February 2017.
Good nursery, fantastic staff.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 15 February 2017 from a Postal Card by T O (Father of Child). Relates to January 2017.
My child loves coming to nursery and I am very happy with the staff.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 1 February 2017 from a Postal Card by S I (Mother of Child). Relates to January 2017.
My son goes to the nursery and the management and staff are very helpful and very happy.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 1 February 2017 from a Postal Card by K AE (Father of Child). Relates to January 2017.
Nice place, good atmosphere friendly staff and of course the manager is the greatest ever.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 1 February 2017 from a Postal Card by Mercy O (Mother of Child). Relates to December 2016.
Excellent place to have my child attend. Lovely place with great people.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 1 February 2017 from a Postal Card by A Z (Mother of Child). Relates to January 2017.
My little girl loves coming to the nursery and I think the staff are fantastic.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 5 January 2017 from a Website Submission by Veena T (Mother of Child). Relates to January 2017.
The Staff are extremely professional and friendly. My daughter has got settling issues since the time she joined the nursery. But, thanks to the staff who were really helpful in playing a vital role and helping my daughter with her stranger anxiety and settling issues.
I would personally like to say special thanks to the manager for her continuous support. I can't thank her enough.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 14 November 2016 from a Postal Card by Jackie M (Foster Parent of Child). Relates to October 2016.
I support a foster child with a severe learning disability to attend Hillcity Nursery every day and I find every one of the staff to have 100% commitment to the children who attend nursery. The nursery has a very happy vibe and all the staff are always cheerful and chatty and keep me up to date every day on my foster child's experience that day and on what she has or has not eaten that day as well.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 1 November 2016 from a Postal Card by F R (Mother of Child). Relates to November 2016.
My son loves coming to this nursery.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 1 November 2016 from a Postal Card by Sahibzada I (Father of Child). Relates to October 2016.
I am happy about the nursery and staff, how they handle the kids.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 1 November 2016 from a Postal Card by A R (Mother of Child). Relates to October 2016.
Brilliant staff, so kind and helpful. Couldn't fault them. My children really enjoy this nursery.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 1 November 2016 from a Postal Card by H K (Mother of Child). Relates to October 2016.
My little boy loves the nursery and doesn't want to go home if it is home time.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 1 November 2016 from a Postal Card by F J (Mother of Child). Relates to October 2016.
My girl loves coming to nursery. She loves the girls who work here. They are lovely and friendly. Very happy to go the days she goes.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 1 November 2016 from a Postal Card by S M (Mother of Child). Relates to October 2016.
I am satisfied with the services of childcare provided for my son. Any problems I have are sorted out quickly and to my satisfaction. All of my needs are listened to and met. My child is happy. The staff, especially the management are very excellent! :)
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 1 November 2016 from a Postal Card by M W (Mother of Child). Relates to October 2016.
My child enjoys coming to nursery and the staff are fantastic.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 1 November 2016 from a Postal Card by N A (Mother of Child). Relates to October 2016.
My daughter loves going to Hillcity Day Nursery, the staff are very helpful.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 October 2016 from a Postal Card by Chanel E (Mother of Child). Relates to October 2016.
I can say the nursery has excellent communication with parents, look after the children in the best way possible. Great activities provided for the children. I would very well recommend to other parents.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 October 2016 from a Postal Card by Mary A (Mother of Child). Relates to October 2016.
It is a very good nursery and my son loves going there.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 October 2016 from a Postal Card by R R (Mother of Child). Relates to October 2016.
My little girl enjoys playing at the nursery.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 October 2016 from a Postal Card by Karen B (Grandmother of Child). Relates to October 2016.
My grandson has attended Hillcity for 2 years, I found the staff to be very caring. My grandson's speech has become clearer and his writing skills.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 October 2016 from a Postal Card by H H (Mother of Child). Relates to October 2016.
I am pleased with the nursery my little boy loved it.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 October 2016 from a Postal Card by M A (Mother of Child). Relates to October 2016.
My child goes to this nursery and he enjoys playing there.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 17 October 2016 from a Postal Card by N B (Mother of Child). Relates to October 2016.
I am very happy with the nursery. My son and daughter come here. I find the staff are lovely and it is good that they are flexible. My children love it here.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 23 September 2016 from a Postal Card by A K (Father of Child). Relates to September 2016.
I'm happy with the services provided by this nursery. The staff are excellent.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 23 September 2016 from a Postal Card by Lucy A (Mother of Child). Relates to April 2016.
My little girl loves this nursery. The staff are all qualified and always plan educative activities for the children.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 19 August 2016 from a Postal Card by Elizabeth T (Mother of Child). Relates to August 2016.
I love this nursery the staff and management go above and beyond to care for my son who is 18months old. Great facilities and opportunities for my child to learn and grow.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 18 August 2016 from a Postal Card by Tanique M (Mother of Child). Relates to July 2016.
Great holiday club. Lots of exciting activities, professional staff.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Review submitted on 5 August 2016 from a Website Submission by B M (Mother of Child). Relates to July 2016.
Such a warm home from home environment with a fantastic team of staff. The manager has gone above and beyond to support not only my child's needs but my families too. We will really miss coming here everyday as we start our new adventure, 'Big School'.
I definitely recommend this setting to anyone that is looking for a great start in their little ones Early Years.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Value for Money
Review submitted on 4 August 2016 from a Website Submission by Fiona T (Mother of Child). Relates to July 2016.
Excellent nursery with excellent facilities, would highly recommend. Excellent team and always very professional. Partnership with parents is excellent and always happy to give advice and help whenever needed.
How likely would you be to recommend Hillcity Day Nursery? Extremely Likely
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Value for Money
Liz Thomson, Nursery Manager at Hillcity Day Nursery responded to this review on 05 Aug 2016:
Thanks Fiona. Hillcity Day Nursery appreciates the trust you've placed in us to look after your child.
March 2017
Recipient: Hillcity Day Nursery
Date: Wednesday 01 Mar 2017
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