Moss Lane, Godalming GU7 1EF
Bell House Nursery, in Godalming, is warmly-regarded in the local community for the high quality childcare available, assisting parents in organising their daily activities at the same time as supporting children in sound early years development.
The nursery takes pride in being known as a friendly and flexible day care service, with out-of-school sessions and wrap-around care available, as well as a summer camp. Parents are welcome to visit one of the open days and discuss any aspects of childcare, security and learning with the professional team.
Owner: Bell House Nursery Ltd
Person in charge: Clare Hayes (Manager)
Local Authority / Social Services: Surrey County Council
Number of Staff: 31
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care
Total Places for Children: 96
Age Range: from 0 years to 12 years
Opening Days: Mon-Fri
Opening Hours: 0700-1830
When Closed: Bank Holidays
Bell House Nursery has a Review Score of 6.3 (6.276)
The Review Score of 6.3 (maximum of 10) for Bell House Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Bell House Nursery in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Bell House Nursery is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.526 Points relating to the number of positive Reviews for Bell House Nursery is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 19.2 positive Reviews (96 registered maximum number of service users ÷ 5). 1 Reviews ÷ 19.2 Target = 0.052 , then divided by 2 = 0.026
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Claire H (Mother of Child) on Monday 15 August 2016. Relates to July 2016.
My daughter is about to finish at Bell House having spent three very happy years there. The care in each of the rooms she has been in has been first class, with a wide range of activities completed on a daily basis. The staff are extremely friendly, helpful and thoughtful in dealing with the children and parents. Food is a massive hit with the children being exposed to a wide variety of flavours and textures. A fabulous nursery that I would strongly recommend.
How likely would you be to recommend Bell House Nursery? Extremely Likely
Overall Standard: Excellent
Facilities / Outside Space: Good
Resources / Equipment / ICT: Good
Food / Nutrition: Excellent
Value for Money: Good
Tracy Cox, Nursery Manager at Bell House Nursery responded to this review on 15 Aug 2016:
Thank you for your lovely review, we loved having your daughter at nursery and know she will love Big School and do so well.