Grace's Day Nursery - Ruxley has a Review Score of 9.6 (9.559) out of 10, based on 14 reviews in the last 2 years. Over all time Grace's Day Nursery - Ruxley has 51 reviews.
Review from Laura M (Mother of Child) published on 22 July 2020
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Review from Natalie (Mother of Child) published on 21 July 2020
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Review from Abigail C (Mother of Child) published on 21 July 2020
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Review from Rachel B (Mother of Child) published on 21 July 2020
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Review from Joanna (Mother of Child) published on 21 July 2020
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Review from Sarah-Jane B (Mother of Child) published on 2 March 2020
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Review from Leanne P (Mother of Child) published on 23 August 2017
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Review from Lynda S (Mother of Child) published on 22 August 2017
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Review from Vikki H (Mother of Child) published on 2 August 2017
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Review from Kate C (Mother of Child) published on 15 July 2016
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Like most children, my son has found being left for the first time difficult but the staff at Grace's have done a brilliant job of reassuring
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Review from Samantha P (Mother of Child) published on 15 July 2016
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The Review Score of 9.6 (9.559) out of 10 for Grace's Day Nursery - Ruxley is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.976 for Grace's Day Nursery - Ruxley is calculated as follows: ( (164 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 167 Ratings = 4.976
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.583 Points relating to the number of positive Reviews for Grace's Day Nursery - Ruxley is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 14 Positive Reviews ÷ 24 = 0.583
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Grace's Day Nursery - Ruxley
Date: Friday 11 Oct 2019 More details
Job Title: Nursery Manager
Joined: 2013
Job Title: Nursery Manager
Joined: 2013
Job Title: Deputy Manager
Joined: 2011
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