Little Bear's Day Nursery

Unit 2a Ashbury Shopping Centre, Ashbury Avenue, Bangor BT19 6TH

Little Bear's Day Nursery, in Bangor, boasts a wonderful purpose-built interior that allows for a wide range of play and early years learning objectives, with different areas for babies, toddlers and pre-school and afterschool years.

This 3,700 ft square unit is registered to welcome up to ninety three children, with a loyal team of staff who have built up years of experienced and training in areas such as child protection, first aid, children's emotional well-being and behavioural management. A newly expanded pre-school room and the incorporation of a playgroup has recently increased the nursery's capacity from sixty five to ninety three.

An on-site chef ensures that children enjoy a nutritious food menu, while the nursery also has an excellent outdoor play area that includes astro-turf grass, climbing frames and eight vegetable patches.

Owner: Kerry Hichens and Michelle McFeeters

Person in charge: Kerry Hichens and Michelle McFeeters (Co-Owners)

Local Authority / Social Services: South Eastern Health and Social Care Trust

Number of Staff: 25

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 93

Age Range: from 0 years 4 months to 12 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Overview

The Review Score of 6.8 (maximum of 10) for Little Bear's Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Little Bear's Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.8 out of 5 from 3 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.944 for Little Bear's Day Nursery is calculated as follows: ( (35 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.831 Points relating to the number of positive Reviews for Little Bear's Day Nursery is based on 3 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5 then divided by 2 = 1.750

    2. Target of 18.6 positive Reviews (93 registered maximum number of service users ÷ 5). 3 Reviews ÷ 18.6 Target = 0.161 , then divided by 2 = 0.081

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.8 Little Bear's Day Nursery has a Review Score of 6.8 (6.775)

Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Little Bear's Day Nursery?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Little Bear's Day Nursery

  • Mother of Child
    2
  • Father of Child
    1

Brilliant staff. My children have attended for many years. Very happy with service. Outdoor activities available and good standard of safety. Food provided is super, my daughter finishes all her meals. Yummy.

How likely would you be to recommend Little Bear's Day Nursery? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

Wonderful home from home nursery. The Staff are excellent. They really do care for each child that attends. My son is currently in the baby room, and he loves it. Since starting he has become more confident & has really come into himself. The staff have treated my son with such care and affection like he's part of the little bears family. When he's been poorly they are quick to contact & to reassure me. They offer an excellent settling in period & great range of food for all of the children. They are keen in promoting child play & child development. If they can help in any way they will. Along with that, the staff members constantly amaze me, they are always happy & interacting with the children. When my son has been poorly and I have not been able to attend immediately they care for him & he is always at ease when I arrive. They always have an excellent staff to child ratio. My son thoroughly enjoys going to nursery, thanks to little bears day nursery staff.

How likely would you be to recommend Little Bear's Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

This short review box doesn't let me convey how overwhelmed I am with the service that my family gets, from Little Bears Day Nursery. Instead, I hope to illustrate this with a couple of points. Firstly, I recently described the sense that we get from Little Bears as one of 'family.' The child is treated with kindness, interest & devotion that can only be seen as one where the child is seen as part of the Little Bears' family, and I mean family in the truest sense of the word. Secondly, this ethos permeates throughout the entire staff from the nursery. On multiple occasions I have arrived to find that directors are not in their office, doing paperwork, but in one of the child rooms, spending time with the children for whom they care. This dedication to the children is seen throughout all of the staff members. My son is the most precious thing to me, and I am more than happy to leave his care and wellbeing in their hands every week.

How likely would you be to recommend Little Bear's Day Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

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Value for Money

Average Rating:   5 out of 5

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