Owner: Ursula Lindsay
Person in charge: Heather Cochrane (Assistant Manager)
Local Authority / Social Services: Northern Health and Social Care Trust
Number of Staff: 32
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 50
Age Range: from 0 years 3 months to 11 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0700-1830
When Closed: New Years Day, Easter Monday, 12th July, Christmas & Boxing Day
Fees Guide: Available on request
The Review Score of 8.4 (maximum of 10) for Jollytots is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Jollytots in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.958 for Jollytots is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.45 Points relating to the number of positive Reviews for Jollytots is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 2 Reviews ÷ 10 Target = 0.200
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Jollytots has a Review Score of 8.4 (8.408)
Review submitted from a Website Submission by Margaret A (Grandmother of Child) on Wednesday 1 November 2017. Relates to November 2017.
I am very impressed with my 3-year-old Grandsons progression. He is constantly singing nursery rhymes, referring to things that he did in daycare that day. He knows the names of the children in the room with him and refers to them as his friends. He talks about the staff in a loving way and refers to conversations/learning opportunities he has experienced in daycare.
When I drop him off the staff are friendly, attentive and welcoming. I was very impressed when my husband went unannounced to pick my Grandson up that the staff weren't for handing him over.
Thanks girls you are doing a great job.
How likely would you be to recommend Jollytots? Extremely Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review submitted from a Website Submission by Z H (Mother of Child) on Wednesday 16 August 2017. Relates to July 2017.
My girls and I love Jollytots. The staff are friendly and most importantly very approachable. If any issues arise from fees to children care specifics, I have found that I can just lift the phone and it will be dealt with. We have been with them for almost a year, they have activities for the children, they bake, they role play, on nice days they play outside and my youngest even had a graduation ceremony for moving from Preprimary care to after school care, which she enjoyed very much.
How likely would you be to recommend Jollytots? Extremely Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
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