Cove Bay Kindergarten

Cove Road, Cove Bay, Aberdeen AB12 3NX

Cove Bay Kindergarten is based in a former residential property and provides a stimulating atmosphere for children from birth to five years of age.

The property is open from 7.30am-6pm and has easy access and good parking for local parents.

The nursery offers three spacious, age-appropriate playrooms designed to inspire the children's imagination and creativity, as they are supported to grow and learn with confidence.

At Cove Bay Kindergarten, children are provided with breakfast, lunches and an afternoon snack which are all prepared daily by the on-site nursery chef.

The nursery works in partnership with the government to offer free funded places and also offer sibling and NHS staff discounts.

**£50 off 1st month's fees if you book before August 2017**

Group: Bertram Nursery Group

Person in charge: Shelley Robertson (Nursery Manager)

Local Authority / Social Services: Aberdeen City Council

Number of Staff: 25

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 62

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Christmas & New Year

Fees Guide: Please contact for information regarding competitive fee structure. ***£50 OFF FIRST MONTHS FEES if you book before August 2017***

Languages Spoken (other than English): Greek, Modern, Hungarian, Polish

Directions:

Located in the heart of Cove Bay, Aberdeen, the nursery is housed in a former residential property, with an extension to the rear of the building creating a substantial yet homely nursery setting. Centrally located providing easy access to main routes and convenient links to public transport services. There is also ample on-street parking outside the nursery allowing for safe and easy drop offs and collection.

Visiting:

Staff members are always more than happy to help in any way possible. Please contact to book your unique show around of Cove Bay Kindergarten so you can see the fantastic facilities for yourself!

Parking:

Plenty of on street parking available around the nursery making drop offs and pick ups easy for your family.

Overview

The Review Score of 9.1 (maximum of 10) for Cove Bay Kindergarten is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Cove Bay Kindergarten in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.361 for Cove Bay Kindergarten is calculated as follows: ( (110 Excellents x 5) + (93 Goods x 4) + (20 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 227 Ratings = 4.361

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.726 Points relating to the number of positive Reviews for Cove Bay Kindergarten is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 9 Reviews ÷ 12.4 Target = 0.726

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.1 Cove Bay Kindergarten has a Review Score of 9.1 (9.087)

Average Ratings

  • Excellent
    7
  • Good
    11
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cove Bay Kindergarten?

  • Extremely LIKELY
    15
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Cove Bay Kindergarten

  • Mother of Child
    19

Great nursery - my son is very happy here and has formed positive bonds with the staff in his room. Staff are fantastic; very friendly and approachable whilst still professional and the manager is always very helpful, ensuring she engages with parents regularly and keeps us updated.

Activities are planned and varied and have helped my son develop lots of new skills. Online learning journals are used so you can see what they've been learning.

Food is cooked on site and is healthy and varied.

I like that the nursery itself is reasonably small (compared to others I visited) and has a lovely 'homely' atmosphere. A lot of improvements have also been made to the indoor space recently.

Fees are expensive but no more so than any other nursery in the local area and I feel that we definitely get our money's worth.

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   4.3 out of 5

My child always seems happy when he's there. Always has a good bond with the staff. Management have always been very helpful if I ever need them for anything.

How likely would you be to recommend Cove Bay Kindergarten? Likely

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Average Rating:   4.2 out of 5

My son has grown in leaps since he started at the nursery. His eating has greatly improved. Great atmosphere. Confident children!

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   4 out of 5

Our child is very happy here and we have noticed a big difference in his social skills since he has started nursery. The staff are lovely and make our child feel very welcome. We were worried about him settling in but it took no time at all.

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   4.8 out of 5

My son has been attending the nursery since 10 months old he is now 3. Very happy with his nursery, he loves attending and is always excited to get there. Would definitely recommend, staff always very friendly and helpful.

How likely would you be to recommend Cove Bay Kindergarten? Likely

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Average Rating:   4 out of 5

Our precious nursery closed unexpectedly. We had our concerns over how our daughter (3yrs) would transition to the new nursery but the staff made her feel very welcome. We see progress in her learning and enjoy reading about activities and online journals, pictures are a welcome bonus. Great staff. Facilities are getting improved too.

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   4.3 out of 5

My son has been attending Cove Bay Kindergarten for approximately 13 months and we are extremely happy with the care and service that the nursery provides. I was very anxious leaving him in someone else's care 5 days a week but he settled in extremely well and that is without doubt due to the team that work at the nursery. I have watched my son grow into a very happy, confident and outgoing individual who is genuinely delighted to be dropped off every morning. The food that is provided is also very good and my son has development healthy eating habits. I have recommended Cove Bay Kindergarten to fellow mums and would not hesitate to do so again.

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   4.5 out of 5

Both my children have/are attending the nursery, although in the past there have been ups and downs with regards staff retention, I can honestly say that both children have had good care, great range of activities and have progressed so well.
I am really happy with the care the nursery provides and variation of activities both inside and outside, the kids experience lots of different settings.
With regards to food, the cook provides healthy, nutritious foods and great variety.
Since the nursery has come under new management (2yrs now) the nursery has come on in leaps and bounds, staff retention is no longer an issue and is such a happy place with very pleasant staff who have close bonds with a number of children.
Progression is still to be made with regards to outside areas, however, once nicer weather comes round I have no doubt this will be improved.
Well done to all. xxx

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   4.3 out of 5

My child really enjoys attending Cove Bay and has developed so much in the time she has been there. She learned a lot, gets to experience a wide range of activities and is comfortable with all the staff. The nursery is not too big and my child and I are now familiar with most of the staff - who are very approachable and caring. The facilities have improved greatly over the last twelve months, with the manager and her team really putting in a lot of hard work. The food my child is given is varied and has assisted us in getting them to eat a much wider selection of foods.

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   4.6 out of 5

My son attends Sunbeams, and I have been really pleased with the nursery since he started in January. I thought it would take much longer for him to be settled as he only attends one day a week, but he seems to have settled well which is down to the fab staff in his room.
Also very happy with the food provided, he has food allergies which means he can't always have what the other children are having but the nursery are very accommodating of this.

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   4.8 out of 5

I am very pleased with all the girls at this nursery.

I was so nervous about putting my daughter into nursery and she used to cry and get very upset but they all made it easier for me and helped make my daughter enjoy her time at nursery.

Since moving up to the moonbeams room she is so much more independent and loving it which makes it so much easier.

They do lots of messy play and crafts which are great and my daughter just loves it and they take them for walks to the harbour and take them round to the park which is brilliant.

My daughter is given a large selection of food for lunch and also great breakfast and snacks.

I must say the nursery has had a massive turn around since the Manager joined. Well done.

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has been attending the nursery for 9 months now and loves it. There is a range of activities that she participates in so I know she isn't bored. She has grown developmentally and loves helping with the other babies.

The food served is homemade and fresh daily so I am happy knowing that she is eating nutritional and fresh food.

The staff turnover has been quite a bit problematic recently, and some of the kids are crying quite a bit when I go to collect my daughter. There needs to be consistency in staff so that the children feel safe and happy.

The only other thing I think needs improving is the garden, as the outdoor activities are just as important.

How likely would you be to recommend Cove Bay Kindergarten? Likely

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Average Rating:   4.1 out of 5

I have used Cove Bay Kindergarten over 6 years. I have seen a number of staff come and go during this period, one constant fact is the professionalism of these staff. Whether a staff was new or old they always showed great enthusiasm in welcoming the child and parent as well as giving feed back on the child's activities through out the day. It is always sad to see these dedicated members of staff leave.
The kids are kept engaged throughout the day with indoor and outdoor activities (no matter the weather), kids arts and craft works which can be seen displayed, playing in gardens from riding bikes to planting in the nature garden, trips to the local parks around, the local library, local shops and interestingly the cove beach.
I would highly recommend Cove Bay Kindergarten. A little more can done be for the preschoolers like excursions out with the local community and increased level of structured educational activities with the use of ICT and other sources of learning. To enable a smooth integration into primary school.

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   4.4 out of 5

Members of staff are very caring and friendly, giving my child a very comfortable environment to settle into, learn and grow up. Gives peace of mind for parents too! Great outdoor space for kids to get involved in all sorts of activities too.

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   5 out of 5

My little one has been at Cove Bay for over 3 years, and it's very clear the staff care about their charges and do their utmost to make their days enjoyable. It's clear they're learning through play and having a great time doing so. There's excellent opportunities for outside experiences on the doorstep (the harbour, play park and wildlife area in Cove), and the staff make use of the local library as well. The outside play areas linked to the nursery have recently improved, but would still benefit from more investment by the Bertram Nursery Group.

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   4.3 out of 5

The nursery has undergone many staff changes in the past year but since the appointment of the current manager, there have been big improvements in the planned learning and the activities organised and also more consistency of staff. My son enjoys going to nursery particularly the structure and routine and his behaviour has definitely improved recently due to developing relationships with the staff who are regularly in his room.

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   4.3 out of 5

There have been a lot of changes within the nursery recently, it has just been getting better and better. The improvements to the building and garden have made such a big difference, but most of all the staff are what makes this nursery the place I trust to care for my children. The ladies are so dedicated and they take time to listen and communicate with the parents and most of all they care so much for the children. My boys are happy and content when they are in nursery and I have no issues regarding their safety and well-being when in the care of these ladies. The meals and snacks provided are also fantastic!! (I think a few of us parents are a little jealous at times that we don't get to stay for lunch.) I have seen my boys come on leaps and bounds since starting at the nursery and I would highly recommend Cove bay Kindergarten to anyone looking for childcare. I'd like to thank every member of staff for the care they provide my boys!

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   5 out of 5

The babies room is amazing. The staff, resources and themes are well organised. Both our children loved this room and if it was up to us they would never leave these staff members. The pre school room is a shambles. Our child basically draws all day and this is a really pity that more educating isn't done in this room.

How likely would you be to recommend Cove Bay Kindergarten? Unlikely

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Average Rating:   3.1 out of 5

A fabulous team of people who genuinely care about the children they look after. I just wish they could retain staff better, which is usually because of pay, which I know is out of the team on site's hands.
I really respect and like the manager, and have noticed a positive improvement since she started.

How likely would you be to recommend Cove Bay Kindergarten? Extremely Likely

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Average Rating:   4.3 out of 5

Isla Henry, Marketing Executive at Cove Bay Kindergarten responded to this review on 23 Jun 2016:

Thank you so much for your feedback Anna, we really appreciate it!

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Vacancies

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Awards / Recognitions

March 2018

July 2010

Eco School

Recipient: Cove Bay Kindergarten

Date: Friday 16 Jul 2010

more details

Job Vacancies

Staff Profiles

Shelley

Shelley Robertson

Job Title: Nursery Manager

Joined: 2016

Description:

With a professional qualification in childcare over 8 years of experience working with children of all ages, Shelley manages her nursery and staff team to ensure we provide a secure family environment where you can feel relaxed and confident in the knowledge that your child is being cared for by dedicated staff in a safe environment.