Holywell Child Care Ltd

Bagillt Road, Bagillt CH6 6JB
8.3 17 Reviews
  • Holywell Child Care Ltd, Bagillt

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Holywell Child Care Ltd
  • Privately Owned

Person in Charge

  • Debra Ratcliffe (Manager)

Number of Childcare Staff

  • 15

Total Places for Children

  • 45

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Funding & Fees

  • Full days start from £62 / Half days start at £35. We also offer funded places for Early Entitlement and Flying Start and the 30 hours Child Care Offer. Parents are able to top up for extra hours.

  • Please contact them for a price for the hours you need. They have different start and finish times so parents pay for the session that suits them best. Breakfast club and after school are also offered, contact them for further details.

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Parking

  • Parking is available on site.

Are you the Owner/Manager of Holywell Child Care Ltd? View your Advertising Options
8.3

Holywell Child Care Ltd has a Review Score of 8.3 (8.347) out of 10, based on 2 reviews in the last 2 years.
Over all time Holywell Child Care Ltd has 17 reviews.

Overall Experience
  • 15
  • 2
  • 0
  • 0
  • 0
Date Published
  • 17
  • 2
  • 2
  • 2
  • 15
Reviewer Connection to Holywell Child Care Ltd
  • 16
  • 1
Total of 17, showing 1-17
Review from Janine B (Mother of Child) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We relocated to the area earlier this year. Finding suitable childcare was a priority for me to ensure my 4yr old daughter would be safe and settled when I went to work. Holywell childcare felt right. It feels homely and all the staff are very caring, friendly and helpful.
The nursery offer a good
range of services and have gone above and beyond to help me with my childcare needs. Kayleigh (deputy manager) is very approachable and lovely.
My daughter has settled in very quickly, she looks forward to and enjoys her days at nursery.
I feel at ease knowing my daughter is well looked after and is having lots of fun too.
xx
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Evie E (Mother of Child) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Holywell Childcare is an outstanding setting with truly welcoming and caring staff. From the moment you walk through the door, you can feel how warm, friendly, and supportive the team is. They make both children and parents feel comfortable, and it's clear they genuinely enjoy what they do.
The activities
provided are thoughtful, enjoyable, and really engaging for the children. There's always something creative and stimulating for them to get involved in. The outdoor space is another huge highlight-spacious, the equipment is well-maintained and perfect for exploring and play.
One of the best features is their communication app. It's incredibly reassuring to see what the children have been up to with daily photos being uploaded most days, it shows which room they are in, what they've eaten, nappy changes/toileting and any messages throughout the day so helpful and gives great peace of mind
Overall, Holywell Childcare is a safe, happy, and enriching environment. Highly recommend!!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from H R (Mother of Child) published on 7 February 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
When my previous childcare provider suddenly closed Holywell Child Care Ltd were able to take on my daughter at very short notice and went out of their way to make her feel welcome. The staff sent pictures and updates of how she was settling in which helped put my mind at ease. After only being there
a week I was pleasantly surprised when she came home with a card and personalised balloon for her birthday. The staff also went to a lot of effort to put on a socially distanced Christmas party for the kids, giving up their day off to do so. So far I've received excellent care and prompt communication and can't fault anything. I would definitely recommend this nursery.
Reply from Debra Ratcliffe, Owner/Manager at Holywell Child Care Ltd
Thank you for your lovely kind words and comments. We are so glad you enjoyed the Christmas party. It was nice to try to get back to some sort of normality.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Jennie T (Mother of Child) published on 18 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel privileged to have my daughter at the nursery. Their communication is excellent. My child has learned so much. Staff are happy to answer any queries or explain things (how they manage a situation) if I ask. All the little things they do goes a long way - like a card and balloon for their birthday
and some photos when you are asking how your child is settling. They are happy to talk to you and reassure you and understand why you may be feeling the way you are. Can't fault them.
Reply from Debra Ratcliffe, Owner/Manager at Holywell Child Care Ltd
Thank you for your lovely review. It's lovely to hear that you like the birthday balloon, card, and photos!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Amy H (Mother of Child) published on 6 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have used Holywell Child Care for 5 years now and can honestly say the service is incredible. Both of my children, boy aged 6 and girl aged 3, have been attending since 9/10 months old and their development really shines through because of Holywell Child Care. Even during these difficult times (Covid)
the staff have been so supportive of all parents and implemented any changes without impacting the children. Being a full-time mum you always feel the guilt of leaving your children somewhere but Holywell Child Care has made it much easier to deal with as the children love it so much!
The new outdoor facilities are incredible as well as the refurbished indoors. It just keeps getting better.
Reply from Debra Ratcliffe, Owner/Manager at Holywell Child Care Ltd
Thank you for your lovely comments and we are happy you love the new outdoor area! The children love it too.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Claire P (Mother of Child) published on 3 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this nursery enough, the staff are all really friendly and lovely. My daughter has been going there since 6 months old and is now 3 and she loves it. When speaking to people they all say how confident and how well her speech is and it’s all down to the work the girls do with her.
I’m very happy with Holywell Child Care and would recommend it to anyone, nothing is ever a problem and they are always happy to help
Reply from Debra Ratcliffe, Owner/Manager at Holywell Child Care Ltd
Thank you for such a lovely review, I'm so glad you feel we have added to your daughter's development.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Kate G (Mother of Child) published on 30 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Holywell Child Care enough for the care they have given both my children. I wouldn’t leave my children with anyone else. The girls there go above and beyond to help and reassure parents throughout the whole time there. I was in a state leaving my breastfed baby there and they offered
me to go in on my breaks to feed her (way before Covid) my little boy isn’t a big talker and one of the girls gave me such reassurance of how bright he is and how I shouldn’t worry if he communicates in ways people understand.
Both my children love going.
Thank you all.
Reply from Debra Ratcliffe, Owner/Manager at Holywell Child Care Ltd
Thank you Kate for your lovely review, both of your children have been a pleasure to have.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Leanne R (Mother of Child) published on 30 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Holywell Child Care has been so supportive of my son. His development has improved tenfold since being a part of Holywell Child Care and they go above and beyond for every child. We get regular updates via WhatsApp and daily forms on what they have done etc. The staff are amazing and I couldn’t be happier
with them all.
Reply from Debra Ratcliffe, Owner/Manager at Holywell Child Care Ltd
Leanne, thank you for such a lovely review. I'm so glad you feel we have helped with your son's development!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Hollie V (Mother of Child) published on 30 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery, great staff. My daughter actually cries when it's home time!
The outside area is fantastic and the food is really healthy with a good variety.
It's managed well and I feel that she is happy and safe while she is there.
Reply from Debra Ratcliffe, Owner/Manager at Holywell Child Care Ltd
Thank you for your lovely review, we are pleased with the new outdoor area, I'm glad you think the playground is fantastic. We appreciate you mentioning the healthy food, we pride ourselves in making…read more
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Bethan R (Mother of Child) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at this nursery from around eight months old, she is now three and she absolutely loves it there. She loves all the staff members and children. The staff are professional and polite and all are amazing with the children. So glad I found this nursery for my daughter.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Stacey W (Mother of Child) published on 27 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl loves going to the nursery; which reflects the absolutely great staff and the excellent care they provide. As two working full-time parents, it’s great that they offer a full meal for tea before she comes home. They have been accommodating and flexible when we have needed; which is really
appreciated. Can’t recommend them enough.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Amy T (Mother of Child) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've always found staff to be really friendly and helpful. My daughter struggled when she first started at nursery but the staff were very comforting and after several weeks, she has settled really well and is happy to be left each day.
Reply from Debra Ratcliffe at Holywell Child Care Ltd
Thank you for your kind words, glad she's settled so well now!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Lyndsey H (Grandmother of Child) published on 14 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic nursery, my grandson loves going there and has thrived since being there. Staff are fabulous, and you can see that they enjoy what they do and the children they look after love being with them. I wouldn't hesitate in recommending them to anybody. 5* In my opinion.
Reply from Debra Ratcliffe, MD at Holywell Child Care Ltd
Thank you for the lovely comments.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Ceri E (Mother of Child) published on 29 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery has been amazing. From the day I needed to find childcare to return to work after having alternative arrangements the staff and management at the nursery have helped me and made me and my children feel welcome. The staff are always supportive and friendly. The food menu is fantastic and
balanced, the education is brilliant and now both my children attend and love it.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Heather W (Mother of Child) published on 12 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved to North Wales in 2014, from Nottinghamshire, due to my Husband taking a new job, our little boy was 8 months old at the time, and I was still on maternity leave. Holywell Day Nursery was right at the bottom of the hill from our house, and the fact that did 'term time only' contracts made
this nursery even more perfect as I had managed to get a job working in a school. I was very anxious about leaving my little boy anyway (never mind the fact that we were now 120 miles away from anyone we knew!) but the settling in sessions really worked for both him and myself, and the staff didn't mind my ringing (sometimes multiple times) throughout the day to see if he was okay.
He was always very well looked after, and as parents, we always received a warm welcome and a detailed diary sheet when we arrived to collect him at the end of his session. We never felt worried when we dropped him off in the mornings. Devastated to have left this Nursery, have never found one half as good.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Nikita (Mother of Child) published on 19 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since starting nursery at Holywell Child Care I have seen so much development in my little boy, from his speech to his dietary intake which I was struggling with. He has come along so much since starting there. I was initially worried about sending him to nursery while I worked but with reassurance
and support from the staff at holywell childcare I decided to try it and seeing how well my boy is doing it has turned out to be the best decision I've made. I can't thank the team enough for all they do for my son and I. He enjoys going and loves all the staff there. I would definitely recommend to friends and family.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Alexandra R (Mother of Child) published on 19 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only had experience of baby room but that staff there are so good with my daughter.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 8.3 (8.347)

Overview of Review Score

The Review Score of 8.3 (8.347) out of 10 for Holywell Child Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Holywell Child Care Ltd is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.347 Points relating to the number of positive Reviews for Holywell Child Care Ltd is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 number of registered child places is 9. 2 Positive Reviews ÷ 9 = 0.222
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (3)

Loading...

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Holywell Child Care Ltd

What is the Age Range of Children that Holywell Child Care Ltd accepts?

Holywell Child Care Ltd accepts Children aged from 0 years 2 months to 5 years 0 months.

What Days & Hours is Holywell Child Care Ltd Open?

Holywell Child Care Ltd is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does Holywell Child Care Ltd have capacity for?

Holywell Child Care Ltd has capacity for a total of 45 Children.

How far is Holywell Child Care Ltd to the centre of Bagillt?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Holywell Child Care Ltd to verify any information. View our terms and conditions. Holywell Child Care Ltd has an Basic Service - more info.