Holywell Child Care Ltd, Bagillt, Flintshire
Holywell Child Care Ltd, Bagillt, Flintshire
Holywell Child Care Ltd, Bagillt, Flintshire

CCTV coverage throughout the nursery
Homely atmosphere
Qualified and experienced nursery nurses
Very low staff turn over
Breakfast, lunch, dinner and snacks provided at no extra charge
Healthy, menu including at least five fruit and vegetables per day
Safety outside rubber flooring
Free settling in sessions
Registered with CSSIW
After school care and pick ups from most local schools
Members of the NDNA
Members of the WPPA
Welsh food hygiene award level 5   
High recommendations by current and past clients
Established in 2003

Owner: Debra Ratcliffe

Person in charge: Debra Ratcliffe (Manager)

Local Authority / Social Services: Flintshire County Council

Number of Staff: 15

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 41

Age Range: from 0 years 2 months to 10 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & 1 week at Christmas

Languages Spoken (other than English): Welsh

Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.2 Holywell Child Care Ltd has a Review Score of 7.2 (7.172)

The Review Score of 7.2 (maximum of 10) for Holywell Child Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Holywell Child Care Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.4 out of 5 from 6 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.806 for Holywell Child Care Ltd is calculated as follows: ( (60 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 72 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.366 Points relating to the number of positive Reviews for Holywell Child Care Ltd is based on 6 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 6 Reviews ÷ 8.2 Target = 0.732 , then divided by 2 = 0.366

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Holywell Child Care Ltd?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Holywell Child Care Ltd

  • Mother of Child
    5
  • Grandmother of Child
    1

Extremely welcoming nursery from the day we went to have a look around to this day. My boy attends 4 times a week and we can clearly see he loves it. Our little boy has come on so much and I feel it is down to them, he is a very well-mannered, happy and loving little boy. It feels like home from home and I believe that is why he loves it so much. All of the staff are helpful, polite and care for the children. I would highly recommend their services.

How likely would you be to recommend Holywell Child Care Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Debra Ratcliffe, MD at Holywell Child Care Ltd responded to this review on 13 Oct 2016:

Thank you for the lovely comments.

This nursery has been amazing. From the day I needed to find childcare to return to work after having alternative arrangements the staff and management at the nursery have helped me and made me and my children feel welcome. The staff are always supportive and friendly. The food menu is fantastic and balanced, the education is brilliant and now both my children attend and love it.

How likely would you be to recommend Holywell Child Care Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Absolutely fantastic nursery, my grandson loves going there and has thrived since being there. Staff are fabulous, and you can see that they enjoy what they do and the children they look after love being with them. I wouldn't hesitate in recommending them to anybody. 5* In my opinion.

How likely would you be to recommend Holywell Child Care Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Debra Ratcliffe, MD at Holywell Child Care Ltd responded to this review on 13 Oct 2016:

Thank you for the lovely comments.

We moved to North Wales in 2014, from Nottinghamshire, due to my Husband taking a new job, our little boy was 8 months old at the time, and I was still on maternity leave. Holywell Day Nursery was right at the bottom of the hill from our house, and the fact that did 'term time only' contracts made this nursery even more perfect as I had managed to get a job working in a school. I was very anxious about leaving my little boy anyway (never mind the fact that we were now 120 miles away from anyone we knew!) but the settling in sessions really worked for both him and myself, and the staff didn't mind my ringing (sometimes multiple times) throughout the day to see if he was okay.
He was always very well looked after, and as parents, we always received a warm welcome and a detailed diary sheet when we arrived to collect him at the end of his session. We never felt worried when we dropped him off in the mornings. Devastated to have left this Nursery, have never found one half as good.

How likely would you be to recommend Holywell Child Care Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Only had experience of baby room but that staff there are so good with my daughter.

How likely would you be to recommend Holywell Child Care Ltd? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Since starting nursery at Holywell Child Care I have seen so much development in my little boy, from his speech to his dietary intake which I was struggling with. He has come along so much since starting there. I was initially worried about sending him to nursery while I worked but with reassurance and support from the staff at holywell childcare I decided to try it and seeing how well my boy is doing it has turned out to be the best decision I've made. I can't thank the team enough for all they do for my son and I. He enjoys going and loves all the staff there. I would definitely recommend to friends and family.

How likely would you be to recommend Holywell Child Care Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

August 2017

April 2012

January 2012

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