Owner: Beverley Smith
Person in charge: Deborah Batey (Manager)
Local Authority / Social Services: Sunderland City Council
Number of Staff: 22
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 88
Age Range: from 0 years to 13 years
Opening Days: Mon-Fri
Opening Hours: 0730-1800
When Closed: Bank Holidays & Christmas
Languages Spoken (other than English): Polish, Russian
The Review Score of 9.4 (maximum of 10) for Little Learners is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Little Learners in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.923 for Little Learners is calculated as follows: ( (155 Excellents x 5) + (13 Goods x 4) ) ÷ 168 Ratings = 4.923
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.455 Points relating to the number of positive Reviews for Little Learners is based on 8 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 17.6 positive Reviews (88 registered maximum number of service users ÷ 5). 8 Reviews ÷ 17.6 Target = 0.455
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Little Learners has a Review Score of 9.4 (9.378)
Review submitted from a Website Submission by Daniele B (Mother of Child) on Friday 11 August 2017. Relates to August 2017.
I cannot recommend this nursery highly enough. My son first started when he was 8 months old, after looking at several nurseries, I choose Little Learners as I was very impressed that I could 'drop in' to look round. The nursery seemed a happy, friendly place and the flexibility of care offered. The owner, who showed me round knew every child by name and the set up indoor and outdoor catered for all learning and play needs.
From my son starting in the baby room and moving through the nursery, I have always had a good relationship with his keyworkers and have been kept well informed of his progress. All the staff know my son by name and he always enjoys being at nursery, has a good relationship with the staff and has made positive friendships with other children.
People always comment on how good my son's speech is, he socialises easily and is a very confident little boy which I largely credit to his time at Little Learners.
How likely would you be to recommend Little Learners? Extremely Likely
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Review submitted from a Website Submission by Michelle B (Mother of Child) on Friday 21 July 2017. Relates to July 2017.
We are very pleased with Little Learners. Our daughter has improved socially and academically already. She can recognise letters and numbers in such a short space of time. My daughter settled slowly. However, all staff made her welcome and made her feel comfortable. She has enjoyed her time at nursery and will miss it hugely.
How likely would you be to recommend Little Learners? Extremely Likely
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Review submitted from a Website Submission by Jordanna B (Mother of Child) on Wednesday 12 July 2017. Relates to July 2017.
My son thoroughly enjoys attending Little Learners. All the staff are super friendly and approachable. All my son's needs are met and he always has a smile on his face when I drop him off and pick him up. They are very flexible which suits mine and my partner's work schedule. I can't fault this nursery.
How likely would you be to recommend Little Learners? Extremely Likely
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Review submitted from a Website Submission by Kallie (Mother of Child) on Monday 3 July 2017. Relates to July 2017.
My little boy has been at this nursery for three years now and absolutely loves it! The girls are all lovely and have a wonderful bond with all the kids! My son has come on fantastic since starting and made a lot of good friends along the way, it will be a sad day when he leaves.
How likely would you be to recommend Little Learners? Extremely Likely
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Review submitted from a Website Submission by F L (Mother of Child) on Thursday 29 June 2017. Relates to June 2017.
Both of my daughters attend Little Learners. The staff are exceptional and they show a real level of care towards the girls and all the children. The facilities are excellent, the girls are always stimulated and have bonded with the staff and their peers. My eldest girl was extremely timid when she first started here but now she is a confident sociable character who has formed close relationships with the children in her group. She has excelled with her learning and pre- school education thanks to the dedication and commitment of the staff who push her in taking her learning to the next challenging level. My youngest daughter enjoys her time in the baby room and always becomes excited when she arrives. She has developed bonds with the staff in her room and has indoor and outdoor activities which keep her very stimulated. Would highly recommend the nursery.
How likely would you be to recommend Little Learners? Extremely Likely
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Review submitted from a Website Submission by J M S (Mother of Child) on Thursday 29 June 2017. Relates to June 2017.
Really impressed with this nursery, even from the first visit. Staff come across as very caring and thoughtful and seem to have gotten to know my child so well in such a short space of time.
Outdoor space was important to me and this nursery has a good outdoor learning environment.
The nursery has been very accommodating in catering for my child's various allergies, which I appreciate can be difficult to do.
Very flexible around hours and day swapping and also offer term-time only which is great for us teachers.
My son is thriving here and I would happily recommend this nursery!
How likely would you be to recommend Little Learners? Extremely Likely
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Review submitted from a Website Submission by Vicky C (Mother of Child) on Thursday 29 June 2017. Relates to June 2017.
My son has thoroughly enjoyed his time at Little Learners. The nursery staff are excellent and he is definitely ready to move into reception. He always comes home from nursery having either learnt something new or a new book, He is constantly engaged whilst there.
How likely would you be to recommend Little Learners? Extremely Likely
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Review submitted from a Website Submission by Rachel J (Mother of Child) on Thursday 29 June 2017. Relates to June 2017.
My daughter has been attending Little Learners since January 2017 and she absolutely loves it there. In those 6 months of going to the nursery, she has become such a confident and outgoing little girl, and I love to see how much she enjoys it and really looks forward to going the next day. When I pick her up from nursery she always talks about making new friends, her teachers, and what she has been doing during the day. She has learnt so much since starting, it is amazing how much she can do. I would definitely recommend Little Learners to anyone.
How likely would you be to recommend Little Learners? Extremely Likely
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Review submitted from a Website Submission by Mrs J (Mother of Child) on Friday 15 July 2016. Relates to July 2016.
My son has attended this nursery since 2014 and since day one I have found this nursery to be fantastic. My son has gone from being a very shy timid little boy to being confident in such a short space of time. All of the staff here are amazing. I 100% recommend this nursery.
How likely would you be to recommend Little Learners? Extremely Likely
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Review submitted from a Website Submission by Danielle W (Mother of Child) on Friday 15 July 2016. Relates to July 2016.
After having a negative start at my sons first nursery we were accepted into little learners & it was most certainly the best decision I ever made to allow my son to attend. Every single member of staff made me & family feel more than welcome especially my son who has came on incredibly since attending this nursery. I honestly couldn't thank the owner all the staff enough the way they have helped my son. I have since recommend the nursery & will continue to do so. Thank you so much to each & every one of you are amazing.
How likely would you be to recommend Little Learners? Extremely Likely
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Review submitted from a Website Submission by Sarah R (Mother of Child) on Friday 15 July 2016. Relates to July 2016.
Our son has attended the nursery since he was 7 months and is now leaving for school. The care he has received has been excellent. Staff are friendly, take brilliant care of all the different needs of the children. The nursery has brought in extra support for our son to allow him to develop his reading skills further and have made sure he is well prepared for school. The feedback and info you get as a parent is great and you are always kept fully up to date on your child's progress.
How likely would you be to recommend Little Learners? Extremely Likely
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Review submitted from a Website Submission by Angela A (Mother of Child) on Thursday 14 July 2016. Relates to July 2016.
Staff have really helped my daughter settle into the nursery environment. She enjoys all aspects of her day at Little Learners, it's has really helped my daughter develop. All children are made to feel welcome and special and given the l support and encouragement to help them grow. My daughter loves this nursery and we made the right decision sending her to Little learners over other nurseries in the area
How likely would you be to recommend Little Learners? Extremely Likely
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Review submitted from a Website Submission by Kike (Mother of Child) on Thursday 14 July 2016. Relates to July 2016.
All the girls are absolutely fantastic they care so much about all the babies and children in their care, they settled my 8 month old in to the nursery amazingly, she loves coming in every day and I'm certain they will support and encourage her in the transition in to the next room.
Thank you everyone :)
How likely would you be to recommend Little Learners? Extremely Likely
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Review submitted from a Website Submission by Marsha A (Mother of Child) on Friday 21 August 2015. Relates to August 2015.
As a mum of three and all of different ages my children have attended this nursery since 2005 and my youngest daughter still attends nursery/holiday club. I would not recommend any other nursery in the area as they have attended others with much disappointment!!
My children have all enjoyed and looked forward to every moment they have spent there.
The staff are helpful, patient and always polite, the staff are like one big family. It's always lovely to see your child excited to go to nursery, and talk about nursery all night when she comes home.
In ten years I have not as a parent had one issue whilst my children have attended.
My two teenagers still like to pop in and say hello to the staff when I am picking their younger sister up.
Absolutely brilliant nursery highly recommended for all ages.
How likely would you be to recommend Little Learners? Extremely Likely
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