Townhouse Private Day Nursery

Town House, Audley Road, Alsager, Stoke-on-Trent ST7 2UQ

Townhouse Private Day Nursery, Stoke-on-Trent, Cheshire
Townhouse Private Day Nursery, Stoke-on-Trent, Cheshire
Townhouse Private Day Nursery, Stoke-on-Trent, Cheshire

Townhouse Private Day Nursery is based in Stoke-on-Trent and is one of four private day nurseries in The Village Nursery Group.

The nursery operates from a large detached Georgian building with its own car park and large outdoor area and is located in a residential area on the outskirts of Alsager Town. The nursery is in close proximity to local schools and serves the local community and the areas around as it is close to major road links and the M6.

Children are grouped to their age and stage of development. The setting has three rooms. The baby room is located on the first floor occupying two play rooms, one sleep room and a landing area which is used by the children. The toddler room and pre-school are situated on the ground floor with access onto an outdoor area. The nursery has a large outdoor space that toddlers and pre-school have free flow access to and Babies have a designated area for them to use.

Staff work closely with the community providing the children in their care with learning opportunities by visiting the library, local parks, train station and the local nature reserve. They take part in the annual carnival parade with all families, stay and play sessions take place to serve the families in the community.

The nursery achieved an 'Outstanding' rating from its Ofsted inspection in February 2014.

Townhouse Private Day Nursery offers families a large, spacious outdoor area, healthy and nutritious meals, meeting the 'Eat Better Do Better' guidelines, a home-from-home experience.

Group: The Village Nursery Group

Person in charge: Alison Fisher (Manager)

Local Authority / Social Services: Cheshire East Council

Number of Staff: 16

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 62

Age Range: from 0 years 0 months to 4 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & 1 week at Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Townhouse Private Day Nursery has a Review Score of 9.4 (9.358)

The Review Score of 9.4 (maximum of 10) for Townhouse Private Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Townhouse Private Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.874 for Townhouse Private Day Nursery is calculated as follows: ( (167 Excellents x 5) + (24 Goods x 4) ) ÷ 191 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.484 Points relating to the number of positive Reviews for Townhouse Private Day Nursery is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 6 Reviews ÷ 12.4 Target = 0.484

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Townhouse Private Day Nursery?

  • Extremely LIKELY
    16
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Townhouse Private Day Nursery

  • Mother of Child
    15
  • Father of Child
    1

I would recommend this nursery 100%. Both my children attend, with my eldest currently in pre-school and my youngest in the baby room.
The staff are excellent and I would regard them as my children's extended family. Both my children have flourished since attending Townhouse, with the range of activities and learning opportunities offered being outstanding.

The care and attention that the staff give to the children is excellent, and both my children are very happy, that happy that some days I struggle to convince them to come home!
The links the nursery have with the community are also excellent and my son has spent many happy days at the local train station, duck pond, and library.
The meals at the nursery are fantastic, and the wide range of foods my children have tried is great, which has certainly helped broaden their diets at home.

I really could not recommend a better nursery and I am so thankful for all they do for my children.

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our son loves coming to Town House, he knows all his room staff my name and talks about them with much enthusiasm. The personal attention and one to one attention is second to none. I am always rushed in the morning and when dropping off my son is taken in loving cuddles and distracted to the point I now he is in safe hands and will have another fun packed day.

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son and daughter both attend Townhouse Day Nursey Audley Road. When they started, both children settled really quickly into their new setting, credit for this can only go to the staff in the toddler room, all friendly, welcoming and showing a real interest in the needs of each child. Having worked in a nursery setting myself it is clear that all the staff enjoy watching the children develop and help in their learning by providing all sorts of interesting and engaging activities. I can not thank the toddler and pre-school staff enough for the genuine care they have given my children and wouldn't hesitate to recommend to others.

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Townhouse is a wonderful nursery and I can say this having experienced 3 other nurseries beforehand. My son is in the toddler room and absolutely loves it. He runs in with a smile on his face which lets me know more than anything else as a parent that they are doing an excellent job. My daughter is in the baby room and she has settled in straight away. She loves the staff and all the messy play they get up to which enables them to grow in confidence all the time. The staff, compared to my previous experiences, are a pleasure to speak to and nothing is too much trouble, even when I had to change the children's day due to a new job, they bent over backwards to fit both my children in on a new day so I wouldn't have to change nurseries again. As my children are quite close together in age, I find it hard to get in and out with both of them and every time without exception that a member of staff has seen me struggling they have helped me. The nursery has a heart to it and I'm happy both my children will grow up there.

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

If you want the best start for your child you can't go wrong by choosing Townhouse. We came back to the nursery when I returned to work after having our second child, our first was there 10 years ago and we didn't think twice about returning.
We can not fault the staff, they are amazing, the relationships they build with the children are fantastic and they meet every child's individual needs.
The communication is excellent and you get a complete rundown of your child's day and how they are getting on. I know when I'm at work I have the best possible people looking after my child and I don't worry about her.

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Townhouse Audley Road is a fantastic place, I'm so glad I decided to send my son to Pre-school here. When my son started he struggled with communitcation and understanding, the staff have been amazing with him and have helped and supported us as a family. My son is now making fantastic progress and it's all thanks to the hard work and dedication of the staff.

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Excellent. I wouldn't want my child elsewhere, the staff are nothing short of amazing, they constantly keep parents update on there child's day and the children are genuinely happy. My child settled in straightaway and I have never felt more comfortable leaving him.

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I cannot recommend Townhouse Nursery highly enough. Without exception the staff are fully engaging, cheerful, brilliant and clearly love the job they do. The home links are simply fantastic and they are generally interested in your child. My son loves going and has just started to talk which is fab as you can talk to him about his day. Key workers are very involved in planning activities of interest and will organise large scale activities for everyone to enjoy based on information they receive from home.
The food is awesome and a huge variety of delicious home cooked meals are offered daily. It is the best feeling in the world to leave your child in a caring environment knowing that they are doing an amazing job and that in some respects there are times when they do it better than me as a mum! I feel lucky that my son is getting such a great start in life and I would wholeheartedly recommend the nursery to everyone.

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter is in the baby room and we are totally happy with the care she receives! We can be at work knowing that our daughter is in the safe hands of the nursery practitioners. Everyone is really positive and caring and I describe the nursery as one big happy family. We used a childminder for our older daughter but feel the nursery gives our younger daughter many more opportunities in terms of learning and social interaction. The learning link between home and nursery is absolutely fantastic. Our daughter is soon to go into the toddler room and we are so looking forward to her starting her next exciting adventure at Townhouse! Oh and the food is excellent too!!!!

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter left a year ago but I am still highly recommending your nursery to friends and family. My daughter had the most fantastic opportunities and made such special relationships with the staff and children. A caring and dedicated team where nothing was too much effort. They definitely went above and beyond and we still miss it greatly. My little girl always waves when we go past and she will have the fondest of memories for years to come. Thank you for everything you did and for preparing her so well for school life. X

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Staff in are caring, compassionate and enthusiastic. They provide my baby with lots of activities including being out in the local community most weeks. There communication with parents is brilliant. They update daily with Facebook pics so that I can see my baby having so much fun when I'm at work. It's reassuring to know he's so happy and having fun. The camera say it all... he loves nursery !!!!

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I believe that it is very rare to find a nursery such as Townhouse. Both my children have been here and I cannot praise the staff enough. They are amazing and my children have benefited hugely from the calm, caring, engaging environment that townhouse provides. Nothing is ever too much trouble and they are always looking for new ways to help the children learn. X

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

From the first day I visited Townhouse I knew this was the place for my son and he would love it there. Since going to Townhouse he has developed exceptionally well, gained so much confidence with new people and interacting with other children.
All the staff are very friendly and helpful which is very reassuring for me as a parent and its great to see all the staff have a great bond with my child which puts my mind at ease knowing my child is happy in the environment.
Townhouse is a clean, safe, caring place which I would highly recommend. The staff have great new ideas for activities for the children i.e. learning with messy play etc which my child has great fun in taking part in and the staff keep me informed of day to day activities.
There is plenty of outdoor space and facilities for my child to explore and is great to see the staff taking all the children into the community on excursions i.e. the library.
The catering is excellent. My child loves the variety of nutritious meals provided.

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Staff are extremely friendly, conscientious and dedicated to the development of the child in a safe and caring environment. The children are presented with a vast array of development opportunities such as painting, drawing, storytelling and role playing. Parents are encouraged to participate in the form of reading and are regularly provided with feedback on what the child has done and how they are progressing.

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Townhouse is like a home away from home. All of the staff are great. They are friendly, professional, caring and nurturing in their approach. My Children have attended both the 'Toddler' and 'Pre-school' rooms and have developed greatly by being in the setting. They have gained confidence, independence and friendship. I would not hesitate to recommend Townhouse to any other parents.

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

When we first visited Townhouse Nursery I knew that my daughter would love it here, instead of a sterile environment where children didn't play, there was everything for them to get messy with! My daughter is now coming to the end of her time at Townhouse and started in the Toddler room. I can honestly say that I trust all of the ladies 110% to ensure that she has a fabulous learning experience. My anxiety is kept at ease as I can see what she does in the day. All of the ladies show love and affection to my child and she has a strong relationship with all of the ladies and other children. She is happy when she is there which is fantastic! Her learning and development especially her speech has come along leaps and bounds since she started. She has made a lot of close friendships with the other children and I would definitely recommend this nursery as it is homely and filled with love! It is a fantastic place! Wendy's meals are especially yummy!

How likely would you be to recommend Townhouse Private Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

Rebecca

Rebecca Blackhurst

Job Title: Early Years Teacher

Joined: 2015

Description:

I started working in childcare 13 years ago when I left school. Throughout this time I have worked with ages 0-8 in both employed and volunteer positions. I have NVQ level 2,3,4 and continues to study by completing a Foundation Degree in early years then progressing on to BA (hons) Early Childhood Studies and Early Years Professional status. After gaining this I applied for a position as EYT and Preschool senior at Townhouse nursery I worked across both sites. As EYT I supported the staff at Lawton Road with observations, practice, displays and tracking. Soon the opportunity arose for me to become Preschool Supervisor, within this position I worked closely with my team to create a stimulating and welcoming learning environment for the Preschool children. As the nursery group has grown more positions and opportunities to progress have arose, I have now become third in charge at Audley Road and will work closely with both my manager and assistant manager to support them the running of the nursery. I have also taken on the role as the DSL and I am looking forward to continuing my professional development within this role by taking on some training and working with the DSL's at the other settings. I will also be continuing my EYT role, working with the other EYTs across the nursery group and supporting each room as the setting to provide the best outcomes for the children.

Sophie

Sophie Andrews

Job Title: Assistant manager/ EYT

Joined: 2013

Description:

I began my journey at Townhouse in 2013, I achieved my foundation degree in Early Childhood Studies and wanted to continue working with children as this was my passion. I started working full time the Toddler room as a nursery practitioner. After a year in this role I wanted to embrace a new challenge and continue my professional development, I applied for my Early Years Teacher status qualification. After completing the course I took on a new role supporting staff, best practice and developing the environment across the setting. Soon after a position opened up for a Toddler room supervisor this was something I wanted to progress to and embraced this opportunity. Within my new role I worked closely with my team developing each and every member to be the best they can be. I found leading a team very rewarding as we worked together to plan and achieve, this providing the best outcomes for the children in our care. Every day is a different day in the toddler room, the room is always filled with an abundance of energy as little one explore, learn and play. It is very rewarding to see the children grow into happy confident children and to see their personalities blossom. My journey continues as I have recently been promoted to assistant manager, this role provides with new exciting opportunities.