Thrive Grosvenor House

Rake Lane, Eccleston, Chester CH4 9JN
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9.4 19 Reviews
  • Thrive Grosvenor House, Chester
At Thrive Grosvenor House, the team work hard to establish a happy and secure environment.

Their aim is to offer the best standard of childcare and pre-school education in a loving and supportive environment, encouraging each child at every stage and valuing them as an individual.

They believe that by valuing children and the individual experiences they bring to nursery; creating a ‘home away from home’ feeling that combines the outdoors with the indoors and by offering experiences that add awe and wonder and teach life skills, they are able to give children the opportunity to thrive and learn in their own unique way.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Hannah Moody (Nursery Manager)

Number of Childcare Staff

  • 20

Total Places for Children

  • 83

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Thrive Grosvenor House Reviews (19)

9.4

Thrive Grosvenor House has a Review Score of 9.4 (9.416) out of 10, based on 17 reviews in the last 2 years.
Over all time Thrive Grosvenor House has 19 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Thrive Grosvenor House
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Total of 19, showing 1-19
Review from Lucy T (Mother of Child) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son always has a big smile on his face when I pick him up from nursery. He loves the staff and I'm confident that he is well cared for and looked after. He enjoys all the activities and I love getting updates and pictures throughout the day.
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you so much for your lovely feedback. Hearing that your son leaves nursery each day with a big smile truly means the world to us! Our team is dedicated to creating a safe, happy, and engaging…read more
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Review from C K (Mother of Child) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child started at the nursery in September 2023 in the baby room and moved to toddlers in January. The nursery has been brilliant at every stage.
They do lots of outside play and have always planned something fun for all the children to do.
The staff are amazing and I have been very happy leaving
my child here while I'm working.
My child has always come home very happy!
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you so much for your lovely review. Its been a pleasure to watch your little one grow from the baby room into the toddler room, and were so pleased to hear how happy theyve been throughout their…read more
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Review from Louise C (Mother of Child) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son thoroughly enjoys his time at nursery and adores his key worker. All the staff are professional but equally so friendly. The pictures we receive throughout the day of the various activities like cooking, painting and forest school are testament to the hard work and planning of the staff.
The
varied and nutritious meals my son devours every day is also a very big positive for this nursery
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you for your lovely review! We're so glad your son is enjoying nursery life, building great relationships, and loving the activities (and meals!). We really appreciate your kind words and are so…read more
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Review from H M (Mother of Child) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been so attentive, accommodating and genuinely care about supporting my daughter in her transition to nursery. The setting is amazing, the facilities are fantastic and the team that work here are exceptional. I am so excited to see how my daughter develops during her time here. I know
this is the right setting for her with people that will support and nurture her.
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you for your kind words! Were so happy to hear that you feel supported during your daughters transition and that youre confident shes in the right place. Were excited to see her grow and are…read more
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Review from D P (Mother of Child) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm extremely happy with the progress my child has made since joining the program. He truly enjoys every part of it and looks forward to the sessions with excitement. I've noticed a remarkable improvement in his communication skills and overall confidence. Earlier, he used to be quite shy and hesitant
to express himself, but now he speaks more freely, interacts with others comfortably, and participates with enthusiasm. It's wonderful to see him growing into a more confident and expressive child, and I'm so grateful for the positive environment that has encouraged this change.
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you so much for your kind and encouraging words. Watching children come out of their shells and begin to express themselves more freely is one of the most fulfilling parts of what we do. We're…read more
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Review from Daniel M (Father of Child) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Grosvenor House full-time since she turned one, and she absolutely loves going to nursery. I truly believe the staff are the main reason for this, they are always so warm, welcoming, and attentive to her needs. I really enjoy receiving the pictures and updates through
the app, which give me a window into the creative and engaging activities she takes part in each day.


All of the staff are wonderful, but I'd like to give special mention to two in particular, who have made such a positive impact. Their care and dedication have given me great confidence and peace of mind, and I couldn't be happier with the experience my daughter is having at Grosvenor House.

Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you so much for your heartfelt review. Were absolutely delighted to hear how much your daughter enjoys her time at Grosvenor House it means the world to us. Our team works hard to create a…read more
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Review from L M (Mother of Child) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves coming to this nursery. She has developed strong relationships with all the staff that work with her. The staff are attentive, nurturing and professional and they follow all procedures so that my daughter is kept safe. I feel at ease knowing she is being cared for so well and enjoying
herself too.
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Review from E B (Mother of Child) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really happy with the nursery. Our boy loves all of the activities and the ladies are all really lovely.
We were worried about how well he would settle after being at home with myself for 12 months but he is doing great and we are happy he is being well cared for.
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you so much for your lovely message! We're so happy to hear that your little boy is enjoying all the activities and settling in wellits always a big transition after being at home, and were…read more
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Review from L J (Mother of Child) published on 5 August 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
The new contract implemented by Thrive on acquisition was poorly communicated and came with a significant increase in fees. Other significant changes included the removal of the sibling discount and a day charge for Bank Holidays when the setting was shut. On the back of this, we were informed the forestry
school and cookery class were scaled back/not running due to numerous reasons which was also poorly communicated to us.
We had also experienced numerous increases in fees, alongside any investment in the facilities or the staff; fundamentally we had been paying more, and getting less.
Communication was lacking from Thrive when concerns or queries were raised and you were often left sending chasing emails to get a response. We experienced and felt a sudden shift in ethos, culture and morals since Thrive took over which did not align with our values. The mass exodus of staff was the final straw for us and many other parents (at least 8 have transferred to a new nursery setting).
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you L J for your feedback, I can assure you it is valued and allows us to make improvements to the service we offer.
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Review from C P (Mother of Child) published on 4 July 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Thrive have destroyed everything that we loved about our incredible independent Outstanding rated nursery in the two years since they took over. With hindsight we should have removed our daughter when the first wave of staff resigned and when we first started to see the warning signs. We are now left
in a situation where 7 more long standing staff leave in the space of two weeks and the nursery is being inundated with child withdrawal notices. Sadly underinvestment in facilities, lack of funding to restore forest school and award winning nursery garden after flooding last year and now the planned repurposing of the excellent Cookery School facility combined with staffing concerns have resulted us in withdrawing our daughter.
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you for your review and feedback which is very important to us, if you would like to get in contact with us we would be keen to discuss this further, please email us at…read more
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Review from Jane C (Mother of Child) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child started nursery at Benison in the summer of 2023. He was very shy, and I have really seen him come out of his shell since beginning at Benison. The staff are warm and loving towards him and made it as seamless as possible for both me and him as we got used to the new routine as I went back
to work. Activities are varied, his meals are varied, and overall, me and my partner are very happy with the overall experience. The staff really go above and beyond and are always energetic, smiley and kind.
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you for your glowing review; it is a pleasure for the team to read, from all at Thrive.
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Review from R L (Mother of Child) published on 8 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent - child loves going to nursery and enjoys the wide/varied activities available, especially forest and cookery school. All staff are friendly, kind, patient and approachable, safe and inviting environment.
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you for your lovely review, the team will be delighted to read it. The Thrive team.
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Review from A H (Mother of Child) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing nursery. The team are so friendly, welcoming and supportive. They really helped my son to come out of his shell and build his confidence. The team always went above and beyond. I would highly recommend this nursery and will be sending any future children there.
I don't have a bad
word to say about this nursery. The facilities and team are top-tier.
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you for such a glowing review, 'not a bad word to say' speaks volumes and is lovely for the team to hear, thank you again, The Thrive team.
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Review from C B (Father of Child) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always very friendly and provide a review of the day which is nice. They will let us know if there's been anything of note in the day. Like something our little boy has said or if he's had a fall or such like.
Can't fault the nursery at all. Our boy appears to enjoy it - he's content when
we collect him, so that can only be a good thing. Will recommend it to others. Thank you Benison!
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you so much for your wonderful words, we really appreciate it. Our team will be delighted to read your lovely review. All the best, the Thrive team.
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Review from M P (Mother of Child) published on 18 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children went through Benison from Babies and still go to holiday clubs. Staff always built a great bond with them and supported them and us as parents through many situations from toileting, and teething and now providing a fun holiday club.
They have been very lucky to enjoy forest school
and cookery school experiences which are not offered by many other nurseries.
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you ever so much for taking the time to write such a wonderful review, the team will be delighted to read your comments.
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Review from Katie R (Mother of Child) published on 18 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my children have attended Benison, and we couldn’t recommend it enough. I’ve been very impressed with their management of children with allergies (my son has a nut allergy). The facilities such as their excellent Forest School and Cookery Class with the brilliant chef are second to none and
have provided very precious memories for my two children. Most importantly what stands out to our family is the genuine love and care that the ladies in the nursery show to the children in their care. Entrusting the care of your precious children is a tough decision and one we didn’t take lightly, but as soon as we visited Benison, we knew this was where we wanted our children to go. I’m very thankful for the wonderful staff for the love, care and guidance of our little ones in their formative years, and for inspiring a love of learning that will see them right for years to come.
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you ever so much, Katie, on behalf of the team at the nursery for a wonderful review, I'll be sure to get down there soon for one of those cookery classes you mention, they sound fabulous!
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Review from C G (Mother of Child) published on 18 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son joined Benison aged 8 months in September 2023. The girls at Benison have been outstanding, they are caring, nurturing and supportive, not only for my son but for us as parents as well. They provide detailed information about his day on each pick-up as well as keeping us up to date throughout
the day on the app which is reassuring to see how lovely his day is going. My son has come on leaps and bounds since starting at Benison. They always do so much with him in his day there and send him home with amazing crafts and memories for us to keep. He is always well fed and well slept and they go above and beyond to make sure they follow what you want for your child. Nothing is too much for the girls and I would highly recommend Benison to others.
Reply from Jenni McDougall, Operations Project Manager at Thrive Grosvenor House
Thank you, on behalf of the team, for such a glowing review, it is much appreciated and we are delighted to hear how much your son is thriving at Benison.
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Review from G D (Mother of Child) published on 5 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter joined Benison Day Nursery in the baby room at 15 months old. She is now 3 and placing her here has been the best possible decision I could have made. All three nursery areas (Babies, Toddlers and Nursery Class) have been absolutely incredible in working to ensure she is safe, feels valued
and continuously developing her skills and life experiences.
The experiences she has been fortunate to encounter provided by the nursery have been second to none! From on-site cookery and forest schools to external trips to farms, recycling centre and the river. Benison goes out of their way to ensure her days are filled with excitement, stimulation and adventure. Helping her to grow into the confident, sociable and caring individual she is now!
The staff are always on hand to discuss any worries, provide support and greet us with a big smile morning and evening! Nothing is ever too much trouble!
Reply from Ella Lister, Sales and Customer Service Executive at Thrive Grosvenor House
Thank you so much for your lovely review of our nursery. We are so delighted to hear that your daughter's time with us has been so fantastic! We are lucky with our wonderful team provides such a…read more
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Review from Jenny L (Mother of Child) published on 2 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Benison Day Nursery have gone above and beyond to help my little boy. Since starting he has come on leaps and bounds. He is so so happy there. The staff are amazing very nurturing and caring. Nothing is too much. They have amazing facilities and he attends forest and cookery school which he loves! I
wouldn’t hesitate in recommending this nursery to anyone.
Reply from Ella Lister, Parent Liaison at Thrive Grosvenor House
Thank you so much for your lovely review of our nursery. We are so delighted to hear that your son loves his days with us! Our wonderful team are definitely are so committed and fantastic at what they…read more
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Current Review Score: 9.4 (9.416)

Overview of Review Score

The Review Score of 9.4 (9.416) out of 10 for Thrive Grosvenor House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.512 for Thrive Grosvenor House is calculated as follows: ( (157 Excellents x 5) + (23 Goods x 4) + (5 Satisfactorys x 3) + (6 Poors x 2) + (12 Very Poors x 1) ) ÷ 203 Ratings = 4.512
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.904 Points relating to the number of positive Reviews for Thrive Grosvenor House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 number of registered child places is 16.6. 15 Positive Reviews ÷ 16.6 = 0.904
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Hannah

Hannah Moody

Job Title: Nursery Manager Joined: 2025

Hannah and her team are passionate about providing a caring and nurturing environment for the children.

Frequently Asked Questions about Thrive Grosvenor House

What is the Age Range of Children that Thrive Grosvenor House accepts?

Thrive Grosvenor House accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is Thrive Grosvenor House Open?

Thrive Grosvenor House is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Thrive Grosvenor House have capacity for?

Thrive Grosvenor House has capacity for a total of 83 Children.

How far is Thrive Grosvenor House to the centre of Chester?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Thrive Grosvenor House to verify any information. View our terms and conditions. Thrive Grosvenor House has an Enhanced Service - more info.