Happy Faces Stourbridge Ltd is a day nursery that is dedicated to helping children develop a wide range of early years skills, making the most of a fun and stimulating environment where they are able to be curious and creative.
The individual care of each child is crucial to the nursery's success and so the service benefits from being small and friendly. Staff are well-trained and up-to-date with Ofsted requirements, as well as in health, safety and security objectives.
Owner: Jessica Dale
Person in charge: Jessica Dale (Owner/Manager)
Local Authority / Social Services: Dudley Metropolitan Borough Council
Number of Staff: 10
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care
Total Places for Children: 34
Age Range: from 0 years 1 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1830
When Closed: Bank Holidays & 1 week Christmas
The Review Score of 8.5 (maximum of 10) for Happy Faces Stourbridge Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Happy Faces Stourbridge Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.958 for Happy Faces Stourbridge Ltd is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.544 Points relating to the number of positive Reviews for Happy Faces Stourbridge Ltd is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6.8 Target = 0.294
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Happy Faces Stourbridge Ltd has a Review Score of 8.5 (8.502)
Review submitted from a Postal Card by J D (Mother of Child) on Thursday 1 February 2018. Relates to January 2018.
My son attends this fantastic nursery and has done for over a year now. Since being here, he has increased his confidence and social skills; his speech has improved and vocabulary increased. The staff are friendly and fantastic with the children. The children partake in indoor and outdoor activities almost every day. The price is very reasonable for the area as well.
How likely would you be to recommend Happy Faces Stourbridge Ltd? Extremely Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review submitted from a Website Submission by Clare T (Mother of Child) on Wednesday 22 November 2017. Relates to July 2017.
I chose this nursery for all 3 of my children, firstly for my son and then my twins. At all times they maintained a professional manner, giving my children the best start in education in a friendly learning way. Being an early years teacher myself, it was important for me to choose the right nursery.
I would recommend this nursery to anyone as I did and my sister's children attended and also my friends. They were also very happy with it.
How likely would you be to recommend Happy Faces Stourbridge Ltd? Extremely Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money