Grendon & Billesley Nursery and Family Centre

Grendon Road, King's Heath, Birmingham B14 4RB

Within the GBNFC Group settings, they aim to create a friendly environment for your child with lots of opportunities to explore experiment and learn through play, within the guidelines laid down by Ofsted. Their settings care for children from birth to 5 years, all settings are registered with Ofsted with a 'Good' or 'Outstanding' grading and they are also members of the National Day Nurseries Association.

They aim to give parents the chance to balance family and work responsibilities with the minimum of tension and the maximum stability which is affordable. Their experienced and qualified team of practitioners who are all CRB checked will give your child the highest quality of care throughout the day and will continuously record your child’s progress and development with their online learning journal system Tapestry.

They offer your child the scope to acquire skills, learn to communicate, gain confidence and most of all to have fun. They present a wide range of activities which promote your child’s physical, intellectual, emotional and social skills as well as language development.

These skills will be developed through both organised and child initiated play. Their baby rooms cater to the needs of babies under two years in small groups. Each child has their own bed sheets for rest periods within the comfortable, stimulating setting, offering the opportunity to explore and learn. As the babies approach the time to move on to the next room they are gently integrated with the older children to make the transition from the “baby room” less daunting, this process happens through the setting from room to room.

Their breakfast & after school clubs provide care up to the age of twelve years. Practitioners from the club escort the children to school from breakfast club & collect the children from school to the after school club. Snacks are provided. Please speak to each individual leads for more detailed information.

Group: Grendon & Billesley Nursery and Family Centre Ltd

Person in charge: Louise Smith (Manager)

Local Authority / Social Services: Birmingham City Council

Number of Staff: 30

Service Offered: Day Nursery (Voluntary / Not for Profit Owned), Open all year, Full Day Care, Sessional Day Care

Registered Charity Number: 1150223

Total Places for Children: 97

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Fees Guide: £39.00 - £37.00

Languages Spoken (other than English): Punjabi Mirpuri, Gujarati, Panjabi, Punjabi, Urdu

Directions:

The nursery is located just off Warstock road.

Visiting:

Visits to the setting can be arranged by the office on the main number.

Parking:

There is a secure car park for visitors to access.

Overview

The Review Score of 7.2 (maximum of 10) for Grendon & Billesley Nursery and Family Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Grendon & Billesley Nursery and Family Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.861 for Grendon & Billesley Nursery and Family Centre is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) + (3 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 36 Ratings = 3.861

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.353 Points relating to the number of positive Reviews for Grendon & Billesley Nursery and Family Centre is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 19.4 positive Reviews (97 registered maximum number of service users ÷ 5). 2 Reviews ÷ 19.4 Target = 0.103

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.2 Grendon & Billesley Nursery and Family Centre has a Review Score of 7.2 (7.214)

Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Grendon & Billesley Nursery and Family Centre?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Grendon & Billesley Nursery and Family Centre

  • Mother of Child
    2
  • Father of Child
    1

My daughter has been attending this nursery from 8 months old and is now nearly 18 months old.
In my personal opinion, the nursery has done all it can to help her learn and develop in the best possible way. She has come on so much in the past 10 months, she loves going there and playing with her friends. She has a good relationship with all staff, especially her key worker who I feel has gone beyond my expectations of a key worker.

How likely would you be to recommend Grendon & Billesley Nursery and Family Centre? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

My son and daughter have been going to this nursery for just over a year. They are amazing! I can not speak highly enough of them!
They adore the children and make it easy for me to leave them there knowing they are going to have fun and learn in a safe and caring environment.

How likely would you be to recommend Grendon & Billesley Nursery and Family Centre? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Sadly I am unable to post the extent of the reasons why I have decided to give this nursery such a poor review due to the review policy, however, I would like to say that following on from my 13-month-old daughter's short experience at the nursery, in my opinion, I believe the following to be true:

Safeguarding: Very Poor
Care: Very Poor
Staff: Very Poor
Management: Very Poor

In my opinion, you should stay away from this nursery and find another.

How likely would you be to recommend Grendon & Billesley Nursery and Family Centre? Extremely Unlikely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   1.8 out of 5

Submit a Review for Grendon & Billesley Nursery and Family Centre

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Grendon & Billesley Nursery and Family Centre

Job Vacancies

Staff Profiles

There are no staff profiles posted yet