Ashley Cross Children's Nursery

10 Charmouth Grove, Lower Parkstone, Poole BH14 0LP

Ashley Cross Children's Nursery, Poole, Dorset
Ashley Cross Children's Nursery, Poole, Dorset
Ashley Cross Children's Nursery, Poole, Dorset

At Ashley Cross Children's Nursery professionals are committed to a safe and caring environment, where each child is able to learn and develop at their own pace and parents can feel confident and secure. Together with a versatile interior, the nursery has its own outdoor classroom and playground areas, making the most of this converted Victorian building.

Staff understand the need to focus on the key areas of the EYFS, such as maths and literacy, and every child is given a key person to safeguard their health and learning goals. All professionals are fully qualified and committed to a friendly atmosphere as part of this family-run nursery.

Owner: Angela Holliss

Person in charge: Angela Holliss (Owner/Manager)

Local Authority / Social Services: Borough of Poole Council

Number of Staff: 8

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 28

Age Range: from 1 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & 1 week at Christmas

Fees Guide: Please call for current fees

Languages Spoken (other than English): Italian

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Ashley Cross Children's Nursery has a Review Score of 9.8 (9.815)

The Review Score of 9.8 (maximum of 10) for Ashley Cross Children's Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Ashley Cross Children's Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.815 for Ashley Cross Children's Nursery is calculated as follows: ( (88 Excellents x 5) + (20 Goods x 4) ) ÷ 108 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Ashley Cross Children's Nursery is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 6 Reviews ÷ 5.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashley Cross Children's Nursery?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashley Cross Children's Nursery

  • Mother of Child
    8
  • Father of Child
    1

We cannot speak more highly of the friendly and caring environment that the staff at Ashley Cross Children's Nursery have created.

We think the staff are excellent and really have a passion to look after and nurture children. Our daughter is only one year old but is thriving in her language, communication and social interaction, and a big part of this is the attention she gets at the nursery. We don't have any reservations about leaving her as we know she is in capable hands. The handover at the end of the day is informative and personal, and also lets us know that she has had a fun-filled day. The manager takes great care in understanding the needs of the parent and child, as well as accommodating some of our daughters routine.

In summary, this is a small nursery with passionate staff who really care.

How likely would you be to recommend Ashley Cross Children's Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Angela Holliss, Nursery Owner/Manager at Ashley Cross Children's Nursery responded to this review on 16 Nov 2017:

Thanks so much Helen for your stunning review, I could not have asked for more!

Thank you all at Ashley Cross Nursery! – You guys are the bee's knees!
We reluctantly needed to take our son to New Milton in our house move closer to my work, he took to Ashley Cross Nursery like a fish to water – it was a long process of discovering and trying nurseries in the local area in Ashley Cross, but we are so happy that our son had the pleasure and benefit of being placed with you, even though it was quite short-lived.

We absolutely will not hesitate in recommended you guys enough. The atmosphere, positivity, communication and professionalism you guys execute is second to none.
To the manager, you are straight talking, and a great leader there, inspiring your staff and giving all the top quality care to all your wonderful children/pupils.
We wish you all the very finest and best wishes… take care, we all miss you guys each day so much.

How likely would you be to recommend Ashley Cross Children's Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Angela Holliss, Nursery Owner/Manager at Ashley Cross Children's Nursery responded to this review on 23 Oct 2017:

Wow! I don’t know what to say, thanks so much for your amazing comments. We miss you all too and hope you are settling in well in New Milton. Thanks again!

We previously used this nursery for our older son and when No 2 came along, 4.5 years later, there was nothing to think about - only hope that we could get him in!

Our son enjoys his days at nursery and we feel so happy knowing he is in a safe and secure environment with people who genuinely care about him and his needs.

Feedback on development and learning is excellent and any issues are addressed immediately. The manager and her staff are always available to give advice and, if they do have time for you at that moment, will make sure they catch up with you as soon as they can.

I would be happy to recommend this nursery any time.

How likely would you be to recommend Ashley Cross Children's Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I would really recommend this nursery for its dedicated, friendly, caring and professional staff. My son has been going here for 6 months, since he was 1. He was (and still is) a little reluctant at first, but we are always welcomed so warmly and the encouragement from staff is amazing. I leave knowing that he feels happy and safe and is not short of a cuddle when he needs one! Because he was one of the youngest, he was given extra attention at first and a quiet environment to sleep in, nothing was too much trouble to help him to settle in. When we pick him up we hear lovely, funny stories about the small things that make up his day (as well as photos), which are such a highlight.

How likely would you be to recommend Ashley Cross Children's Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Angela Holliss, Nursery Owner/Manager at Ashley Cross Children's Nursery responded to this review on 29 Aug 2017:

Thanks so much Debi, your review confirms to me that we are delivering exactly what we set out to achieve. I am over the moon with your feedback.

This is a wonderful nursery - my daughter has been going there for the last 18 months and is so excited every day that she arrives there - which for me says it all. The staff are great and make it so much fun for the kids. I love the fact that a hot lunch is provided by Patrick's restaurant. Nothing is too much trouble and you're always greeted with a smile.

How likely would you be to recommend Ashley Cross Children's Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I wanted a warm, homely nursery for my daughter and Ashley Cross children's nursery does not disappoint. The happy, friendly staff and atmosphere puts me at ease and I know my daughter is in safe hands. She has grown and developed so much in the year she has attended and I know a big part of that is down to all the girl's hard work and care. She has another two years at the nursery before she starts school and I couldn't be any happier that I chose this nursery.

How likely would you be to recommend Ashley Cross Children's Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Angela Holliss, Nursery Owner/Manager at Ashley Cross Children's Nursery responded to this review on 09 Feb 2017:

Thanks Kelly for choosing us and for posting such a wonderful review.

My son went to this nursery. My daughter is now at this nursery. She started this October and is finding it a bit difficult to let go of mummy. The nursery manager and owner has made this transition as easy as possible. She was there three years ago to help settle my son in and now my daughter is getting the same special settle in to nursery life. This nursery is constantly good. We are very happy with the small friendly approach.

How likely would you be to recommend Ashley Cross Children's Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

When my daughter turned 18 months I got a fantastic job and should have been over the moon, but felt full of anxiety over who could I trust to look after my daughter. I looked around several nurseries and for whatever reason I did not feel comfortable and was not reassured that my daughter would be happy but most of all safe by the visit. Then I made an appointment to meet with the Nursery Manager and looked around the nursery. WOW!!! From the minute I walked through the door and was welcomed, to this day I cannot fault Ashley Cross Day Nursery. The staff are so caring and lovely and always show an interest into each child who are treated as individuals and not just a number, as it's such a homely friendly environment. The nursery is always clean, full of toys both inside and in the garden to ensure the children have fun and learn through play. My daughter has developed in several areas her social skills have improved such as sharing and her speech is that of a 4 year old at 2 and a half. She comes home each day full of excitement telling me about her day. A happy child, means a happy mummy :). I have this nursery to thank for being part of her development but most of all for being able to put my trust into the staff and know my daughter is having fun and being looked after to such a high standard.

How likely would you be to recommend Ashley Cross Children's Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Could not have asked for a better setting for my daughter, all of the staff are extremely friendly and nurturing. I now have a very confident little girl all set for big school. I would highly recommend.

How likely would you be to recommend Ashley Cross Children's Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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