Monkton Avenue, Oldmixon, Weston-super-Mare BS24 9DA
Owner: Roz Cowlin
Person in charge: Karen Keen (Manager)
Local Authority / Social Services: North Somerset District Council
Number of Staff: 9
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 53
Age Range: from 0 years 3 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0830-1730
When Closed: Bank Holidays
Around 3 Day Nursery has a Review Score of 6.8 (6.844)
The Review Score of 6.8 (maximum of 10) for Around 3 Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Around 3 Day Nursery in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.75 for Around 3 Day Nursery is calculated as follows: ( (11 Excellents x 5) + (2 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 24 Ratings = 3.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.094 Points relating to the number of positive Reviews for Around 3 Day Nursery is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 10.6 positive Reviews (53 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10.6 Target = 0.094
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Caroline B (Mother of Child) on Thursday 30 November 2017. Relates to November 2017.
The staff are amazing!! My daughter really struggled with separation anxiety but the staff were very understanding and allowed me to leave her for shorter periods until she settled properly. My daughter now loves the nursery so much she doesn’t want to leave!
The staff are always happy and it is evident they love their jobs. Children are well cared for and there is always a wide variety of activities on offer. I am now expecting my second baby and I won’t hesitate in sending them to the same nursery. My daughter has a fantastic key person who keeps me informed each time she attends the nursery. She has made great progress and she developed good friendships with other children and her self-confidence has grown.
How likely would you be to recommend Around 3 Day Nursery? Extremely Likely
Overall Standard: Excellent
Facilities / Outside Space: Good
Resources / Equipment / ICT: Excellent
Food / Nutrition: Excellent
Value for Money: Excellent
Karen Keen, Manager at Around 3 Day Nursery responded to this review on 30 Nov 2017:
Thank you for your lovely comments. It is very much appreciated.
Review submitted from a Website Submission by Edita D (Mother of Child) on Thursday 23 November 2017. Relates to November 2017.
This is a nursery, where your child will be looked after to a basic level so they won't get injured and have a basic care.
Although most of staff seems to be nice, it really does seem that they come in to have a nice time rather than run around kids trying to give the best care to them that they can.
Also the big concern is that it seems that this business is very happy to take the money – but not to spend any back on the nursery. A lot of things need updating.
I have seen other girl in babies room constantly walking with massive snot and no one bothered ever to wipe it of her nose. To me – it is child’s neglect.
So basically, yes, your child will most likely be in one piece by the time you collect it, but nurses seems to have no genuine sympathy to check if child is dressed well, cold, snotty etc. They do change nappy. And will most definitely smile when you collect child trying to point out that they did very well regardless of the fact that perhaps they were freezing half day.
How likely would you be to recommend Around 3 Day Nursery? Unlikely
Overall Standard: Poor
Facilities / Outside Space: Poor
Resources / Equipment / ICT: Poor
Food / Nutrition: Satisfactory
Cleanliness: Very Poor
Value for Money: Poor
Karen Keen, Nursery Manager at Around 3 Day Nursery responded to this review on 05 Dec 2017:
We are sorry that you felt the need to leave such a review when issues had only been raised with us the same day and nothing prior to that. It would have been nice if we could have met and discussed the issues but due to your work commitments you declined.
Picking up on your point that staff seem to come in for a nice time, I agree staff do come to have a nice time because they truly love their jobs and make sure that children have fun whilst learning through play.
Some things may need to be updated and this will be done in due course as plans are currently in place for improvements. This however does not impact on the care that is given to every one of the children who attend our setting. You may be aware from recent news stories that Nurseries are grossly underfunded by government at present and expected to offer 15 and 30 hour funded places to children which has led to many nurseries in the local area closing down.
The point where you say a child was constantly walking around with a snotty nose is difficult to comprehend when we have a high ratio of staff to children and I know that none of the staff would ignore a child with a runny nose. Children often have a cold and a small sneeze can lead to a sudden explosion of mucus. Children are prone to illnesses in the nursery environment the same as when children go to school as they have close contact with other children throughout the day. We encourage hygiene among the children by asking them to wash their hands after using the toilet and before eating as well as encouraging them to use a tissue when they have a cold. I can assure you that no child is at harm of neglect and this is very unfair to accuse us of this. We currently have 50 happy parents whose children thrive from the care and learning experiences they gain here.
You have also mentioned the temperature of the rooms. These are monitored throughout the day by taking readings of the temperature to make sure children are comfortable. Children are dressed in suitable outdoor clothing for outside and we ensure the rooms are warm when they come in. During colder weather children are taken out for shorter periods.
There are currently no awards/recognitions posted yet for Around 3 Day Nursery