Little Mice Day Nursery

Station Road East, Stowmarket IP14 1RQ

Little Mice 2 Day Nursery is a happy and secure environment that is resourced to provide children with stimulating learning experiences, where they can develop confidently and test new abilities.

A mixture of indoor and outdoor play allows learning to flourish and there are designated baby and toddler units. Children can enjoy hard and soft play areas where they have access to bikes, ride-on toys and climbing equipment.

The Montessori approach to learning is adopted, with staff understanding the value of independent play and creativity.

The nursery provides children with a seasonal menu, freshly prepared onsite daily by the nursery cooks, using locally sourced ingredients and catering to special dietary requirements.

Group: Sunhill Daycare (Europe) Ltd

Person in charge: Milly Clarke (Nursery Manager)

Local Authority / Social Services: Suffolk County Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 60

Age Range: from 2 years 6 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & 1 week at Christmas

Overview

The Review Score of 9.3 (maximum of 10) for Little Mice Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Little Mice Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.552 for Little Mice Day Nursery is calculated as follows: ( (152 Excellents x 5) + (70 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 239 Ratings = 4.552

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Little Mice Day Nursery is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 9 Reviews ÷ 12 Target = 0.750

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Little Mice Day Nursery has a Review Score of 9.3 (9.302)

Average Ratings

  • Excellent
    14
  • Good
    5
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Little Mice Day Nursery?

  • Extremely LIKELY
    16
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Little Mice Day Nursery

  • Mother of Child
    19
  • Father of Child
    1

My daughter has settled really well in Little Mice Day Nursery, she is always happy going into nursery. I'm really pleased with their imagination for activities and using all aspects of the EYFS, and not being afraid of letting the little ones explore messy play. My little girl loves being outside and the nursery have a great indoor (outside) area which my daughter loves to use, she also loved her walk to the museum and having an explore in the grass. I feel as a nursery they make a lot of effort to get the children outside and involved in outside activities without having an outside space.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

I am 100% with the care my son receives at Little Mice. I feel confident to leave my son with such careful and caring staff. Every morning he looks forward to going to nursery showing at massy smiles when we are walking to nursery. He loves the attention he receives every morning and all time for the staff. He adores exploring at nursery and interacting with peers and he eats every bit of the great food prepared on site.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

I feel that Little Mice Day Nursery has benefited my daughter. The staff are friendly, professional and offer exemplary early learning opportunities. I feel safe in the knowledge that my child is in excellent hands.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

The nursery is very open and accommodating.

My daughter loves telling me about her day and has grown in confidence since attending.

We receive good feedback and communication - I especially love the weekly newsletter.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

Lovely nursery, after a few rocky weeks, my son settled into the nursery really well. The staff are friendly and this helped him a lot. Staff listen to my concerns/worries and resolve them. My son loves it here and can't wait to go to nursery. He loves the activities they do and his confidence has grown. I am kept up to date with a weekly email so I know what my son will be learning that week.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

My son recently started at Little Mice and absolutely loves it, as do I!
I was worried my son would be unsettled with changing nurseries, however, he has settled in very well at Little Mice and this is thanks to the staff who have assisted him in doing so. But whom, have also put my mind at ease every step of the way.

In the month he has been at Little Mice, I can already see a big and positive change in my son's confidence and skills. He is really thriving! He's also made lots of new friends.
Great staff who really go that extra mile with both the children and parents too - Excellent communication and knowledge.

Excellent setting - great indoor and outdoor space, with a new addition to the garden of the climbing frame and slide. A great range of activities and toys to suit all of the children. The food menu offers a variety of dishes, many my son hadn't tried prior to attending and now loves!

Overall, I am so pleased and would highly recommend this to any family looking for a nursery for there child.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My son loves his time at the nursery. He loves telling me about his day. He takes part in a variety of activities and loves the messy play options. This nursery is enhancing his speech social skills and overall development. All staff are very approachable and supportive.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter has attended this nursery since she was 10 months and then building up to full-time by the time she was 20 months until starting school now this September. The staff have been amazing, she has loved her time there. The staff really care about the children and work hard to make their day interesting and stimulating. I could not fault this nursery and have felt really confident leaving my daughter with them when going back to work full-time when she was 20 months old. She has developed well in terms of her confidence, the friends she has made and is well prepared to school thanks to their hard work. We will miss the staff very much.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

All of the team are lovely, very caring towards our son. They are very helpful with any queries we have. My son thoroughly enjoys his time at nursery, they provide a good range of dinners and we are very happy with everything. His key worker has been fab and he likes all of the staff. The toilets in the preschool room could do with a revamp that's my only suggestion.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   4.5 out of 5

Since my daughter has been attending this nursery she has really improved in confidence, social skills and has made some true friends. She absolutely loves coming into the nursery and I always feel that she is safe and secure with the staff. The staff are very approachable and are always ready to let you know what your child has learnt today and any improvements. I think for what they do, they should be recognised more. They will always do their best to accommodate where they can.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   4.1 out of 5

Really pleased with my son's progress. He has come on leaps and bounds, with speech, physical development and their developmental milestones, such as toilet training.
He is always happy to go to nursery, and in a good mood when I collect him.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My son has been going to Little Mice 2 for two years now and he loves it. He leaves in Sept for school and I think he's going to miss it a lot.

He has come on in leaps and bounds with his education. He is a bit of a character but all the staff seem to know how to get his attention and guide him the right way and get him focused.

The communication side of things has greatly improved over the last year with weekly newsletters being sent so we know what the children will be doing, which I love.

My son would rather have the meals provided by the nursery rather than my packed lunches!! That's how much he likes them!

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Very poor.

How likely would you be to recommend Little Mice Day Nursery? Extremely Unlikely

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Average Rating:   2.9 out of 5

Nice outdoor facilities and play area. All staff are friendly and good with the children's needs. Occasional poor communication and messaged not always relayed or followed up. Good range of activities.

How likely would you be to recommend Little Mice Day Nursery? Likely

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Average Rating:   4.3 out of 5

My little boy loves this nursery, always comes home talking about all the things he has done and made and who he plays with. The setting is lovely with lots of different areas so he doesn't get bored and the staff are lovely and very caring he is enjoying lots of new foods to try too. Well recommend to anyone.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Little Mice 2 is a fantastic Nursery/Preschool. I think it's the best in Stowmarket, the staff go the extra mile for the children. They always update the parents on progress. During the time my two daughters have been within the setting, they have come very far, have made many friends and grown in confidence. I'm very happy I sent my children there and would recommend them to anyone.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

I am really pleased with Little Mice 2. All the staff are really friendly and helpful and helped my son settle really well. He loves coming to nursery.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   4.4 out of 5

My daughter is enjoying her sessions at Little Mice 2 during the past year and has made lots of friends. The outdoor space is a real bonus and she's come home telling me what she has learnt, most recently about space. The staff are friendly and very popular with the children. They also are very approachable.

How likely would you be to recommend Little Mice Day Nursery? Likely

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Average Rating:   4 out of 5

Lovely nursery, so friendly and a safe place. My daughter is very happy and so am I.

How likely would you be to recommend Little Mice Day Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

This nursery has just been taken over by Sunhill Group and so far since the takeover my opinion of the actual care my child receives hasn't changed although quite a few staff have left. The only negative I have is regarding the menu which although is healthy and varied includes a few more out there meals ie fish curry and red lentil soup which my daughter dislikes so I now provide her with packed lunches as my daughter is more of a meat and veg girl.

The major bug bear I have is the invoicing and contact from head office which is making me doubt placing my second child in their sister nursery.

How likely would you be to recommend Little Mice Day Nursery? Neither Unlikely or Likely

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Average Rating:   3.8 out of 5

Claire Jones, Chief Executive Officer at Little Mice Day Nursery responded to this review on 07 Mar 2016:

Dear Suzi, many thanks for your review. Sunhill Daycare has a policy of providing balanced, nutritious meals at all of our sites, some of which have previously won healthy eating awards. Please refer to our Parent Factsheets for support regarding introducing new foods, which can take up to 15 times for a child to become used to, alternatively we are also happy for you to provide a healthy packed meal.
With regarding to billing issues, this month is the first time that the invoicing function has been taken over by Sunhill. We have individually contacted all parents asking for support during the transition and are working hard to ensure any teething troubles are resolved as swiftly as possible. We are confident that problems raised will be significantly reduced in time for April invoicing. Please feel free to contact us directly if you have a specific invoice query.

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