Owner: Roshani Dasanayake
Person in charge: Kerry Hustler (Nursery Manager)
Local Authority / Social Services: Cambridgeshire County Council
Number of Staff: 21
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 54
Age Range: from 0 years 3 months to 7 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1800
When Closed: Bank Holidays
The Review Score of 4.7 (maximum of 10) for Alphabet Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Alphabet Day Nursery in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.708 for Alphabet Day Nursery is calculated as follows: ( (17 Excellents x 5) + (7 Goods x 4) ) ÷ 24 Ratings = 4.708
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Alphabet Day Nursery is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 0 Reviews ÷ 10.8 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Alphabet Day Nursery has a Review Score of 4.7 (4.708)
Review submitted from a Postal Card by Chantelle L (Mother of Child) on Friday 6 November 2015. Relates to October 2015.
I was very nervous returning to work and leaving my son for the first time, as I imagine all mothers are. However I needn't have worried because he absolutely loved it and has flourished ever since! He loves his varied days and has made so many friends whom he talks about at home as well as his practitioners. I would highly recommend this nursery to any parents as I looked at many before going there. It just felt right to me.
How likely would you be to recommend Alphabet Day Nursery? Extremely Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
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Value for Money
Review submitted from a Postal Card by Amy E (Mother of Child) on Thursday 8 October 2015. Relates to September 2015.
My son attended Alphabet several years ago and loved going. I was always more than happy with his development. My daughter has been going for a year now and also loves it. The staff are friendly and helped her settle quickly. I use the nursery so I can work and occasionally have to alter my days/hours. Alphabet have always been very flexible and accommodating in theses circumstances. I wouldn't hesitate recommending Alphabet and have on many occasions.
How likely would you be to recommend Alphabet Day Nursery? Extremely Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
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