21 Pelham Road, Gravesend DA11 0HU
Owner: Nicholas Clements
Person in charge: Suki Bains (Manager)
Local Authority / Social Services: Kent County Council
Number of Staff: 32
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 70
Age Range: from 0 years 3 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1830
When Closed: Bank Holidays & Christmas
The Review Score of 7.8 (maximum of 10) for Bronte Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Bronte Nursery in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Bronte Nursery is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.071 Points relating to the number of positive Reviews for Bronte Nursery is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 14 positive Reviews (70 registered maximum number of service users ÷ 5). 1 Reviews ÷ 14 Target = 0.071
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Bronte Nursery has a Review Score of 7.8 (7.821)
Review submitted from a Website Submission by Shamim Y (Mother of Child) on Thursday 5 October 2017. Relates to April 2017.
My boy was in the baby room before we had to relocate to another area. After a bad experience at another local nursery, I was so relieved to have found Bronte.
As a first time mum, you are always hesitant. At first, I did log in to the CCTV every hour to check on him, but after a few weeks, I completely stopped as I was so comfortable with the way he was being looked after. The team are very hands-on and vigilant with the children and extremely caring. I remember times when my son would reach out for one of the staff when I came to pick him up indicating that he wasn't ready to go home.
The staff in the baby room are extremely professional and dedicated to caring for the children, always prioritising their individual needs and safety. In my opinion, it is definitely the only nursery I would consider in the area.
How likely would you be to recommend Bronte Nursery? Extremely Likely