Busy Bees at Uxbridge, Stockley Park

4 Ironbridge Road, Stockley Park, Uxbridge UB11 1BF

Busy Bees at Uxbridge, Stockley Park is an open-plan building, where children can feel comfortable to learn and be inspired, enjoying a wide range of activities both indoors and outdoors thanks to free-flow play.

Together with robust early years learning programmes and a qualified team, children benefit from a four-week rolling food menu focused on good health and nutrition, and tailored to diets and cultural preferences.

A key person system is in place, with regular observation of each child's time at the nursery and a committed to making sure they are able to progress as an individual.

Group: Busy Bees Nurseries Ltd

Person in charge: Clare Bailey (Manager)

Local Authority / Social Services: London Borough of Hillingdon Council

Number of Staff: 22

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 100

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Overview

The Review Score of 7.1 (maximum of 10) for Busy Bees at Uxbridge, Stockley Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Uxbridge, Stockley Park in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.056 for Busy Bees at Uxbridge, Stockley Park is calculated as follows: ( (24 Excellents x 5) + (6 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 36 Ratings = 4.056

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.05 Points relating to the number of positive Reviews for Busy Bees at Uxbridge, Stockley Park is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 20 positive Reviews (100 registered maximum number of service users ÷ 5). 1 Reviews ÷ 20 Target = 0.050

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.1 Busy Bees at Uxbridge, Stockley Park has a Review Score of 7.1 (7.106)

Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at Uxbridge, Stockley Park?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Busy Bees at Uxbridge, Stockley Park

  • Mother of Child
    2
  • Father of Child
    1

I've had 2 kids here the last 6 years and wouldn't go anywhere else! From day one the manager and staff have been amazing, always so welcoming. The feedback I get is great, I always look forward to hearing about what they do during their day, some days I struggle to get her out of the building!

The nursery offers a huge outdoor space, the rooms provide lots of fun activities. Our fridge at home is full of the kids' creations! I have needed extra days on occasions, the manager has always been very accommodating, I find her very approachable and nothing seems too much trouble. All of the staff are great but the Early Years Educator is exceptional, she is a natural! The nursery is very good with involving us in our kids learning. My daughter is ready and rearing to go to school, her social skills and confidence (as with my eldest) are a reflection of the brilliant care and support provided by the nursery.

As a family, we have a lot of fond memories of the nursery and we are sorry that it won't be part of our day to day lives

How likely would you be to recommend Busy Bees at Uxbridge, Stockley Park? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

I would strongly not recommend this business as a childcare facility. Understaffed, poor management, not willing to listen to complaints and improve.
Have attempted to talk to management about issues several times and as expected fobbed off with excuses. The manager has a very poor attitude, is defensive and clearly not equipped to manage the nursery or deal with complaints.
Many staff and parents I have spoken to have the same concerns. High turnover of excellent, but unhappy staff. They sit kids in front of tv (educational short programmes) to hold the kids attention as they do not have enough staff to manage them without the aid of this. Unacceptable or challenging behaviour not always dealt with as they cannot manage all children.
Nothing has changed in the last year and I fear that nothing will change forward and I feel sorry for those who accept the excuses offered by the manager as they choose to defend and ignore bad practices.

How likely would you be to recommend Busy Bees at Uxbridge, Stockley Park? Extremely Unlikely

Overall Standard

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Learning

Resources / Equipment / ICT

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Average Rating:   2.2 out of 5

Great nursery, great facilities and amazing staff. Had all 3 of my kids here, I wouldn't go anywhere else. The staff are kind, caring and genuinely seem to care for my children. Every morning they greet them with a smile and my kids love going. The management team have been there since the kids started and have helped out with extra days at the drop of a hat on many occasions. My youngest is off to school in September and I know that it's not going to be the same as going to busy bees every day as we have done for the last 7 years :(
We can not thank the manager and her team enough for everything they have done.

How likely would you be to recommend Busy Bees at Uxbridge, Stockley Park? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

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March 2018

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