The Co-operative Childcare Sutton Nursery

21B Cheam Road, Sutton SM1 1SN

The Co-operative Childcare Sutton Nursery has 5 home rooms split over two floors into the following age groups: on the ground floor there is one room for 3 months – 1 year olds and one room for 1-2 year olds, with access to their bathroom and nappy changing area and milk kitchen. There are three further rooms on the first floor: one small room for the 18 months to 2 year olds (depending on their development), one room for the 2-3 year olds and one room for the 3-5 year olds, all with access to their own bathrooms.

There is an extensive enclosed garden area which is tastefully sectioned off to provide safe play areas with separate grass and soft safety surfaces.

Group: The Co-operative Childcare

Person in charge: Denisa Kolkova (Manager)

Local Authority / Social Services: London Borough of Sutton Council

Number of Staff: 27

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 66

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0715-1830

When Closed: Bank Holidays

Overview

The Review Score of 9.6 (maximum of 10) for The Co-operative Childcare Sutton Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for The Co-operative Childcare Sutton Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for The Co-operative Childcare Sutton Nursery is calculated as follows: ( (170 Excellents x 5) + (98 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 276 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Co-operative Childcare Sutton Nursery is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 15 Reviews ÷ 13.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 The Co-operative Childcare Sutton Nursery has a Review Score of 9.6 (9.583)

Average Ratings

  • Excellent
    17
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Co-operative Childcare Sutton Nursery?

  • Extremely LIKELY
    21
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to The Co-operative Childcare Sutton Nursery

  • Mother of Child
    20
  • Father of Child
    3

My two year old has been going to this nursery since November last year and has been enjoying her time there. She is excited to leave out in the mornings and seem to be having fun with the staff and other children. The staff are also very loving and kind and seem to care a lot about the children. There are a lot of activities and fun stuff for them to do. I am happy with this nursery overall.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   3.8 out of 5

The staff at Sutton Co-op are fantastic. In the past 3 and half years, I have always found the staff to be extremely helpful, welcoming and still smiling at the end of the day. Both my children love the nursery and I would highly recommend it to anyone.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Overall, we are extremely happy with the nursery and learning being undertaken by our daughter. The only negative comment I wish to make is that sometimes well recently it been extremely difficult to get the buggie out of the shed. This is due to other parents just not bothering to put their prams in-in an orderly fashion.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Very good, always ready to accommodate all needs. They looked after our little one at the beginning with such care that absolutely exceeded my expectations. He was crying when I was leaving him for the first week, after that he was happy every day. Very good.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

It's a great nursery. It's a relief to have confidence that I'm leaving my child in an environment that is safe, professional, fun; where little minds are encouraged and stimulated.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

My son loves being at the nursery. That staff are lovely, polite, personable and always happy. The nursery is always clean. The lunches are really tasty and my son is always full. Communication is excellent. Any changes or updates are communicated to parents. I cannot praise the staff and the nursey enough.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Fantastic nursery where everyone works together as a team and giving maximum support at a very high level to the kids. An appreciative parent!

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

I feel that the nursery provides my child with a safe secure environment where he is able to learn and develop well. I find the staff engage well with the children. My son enjoys nursery and engages well with the other children. He has really developed during his time there.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.5 out of 5

My daughter is always so happy to go to nursery, she has built lovely relationships clearly with her key staff and I believe some other children. If there has ever been a problem the staff have communicated this to me at the earliest and put in place strategies to prevent them happening again, like when my daughter was bitten in her early days at the nursery or she has had an accident.

The staff are welcoming and I would recommend the nursery to other parents. This being said I feel there are some areas that are looking tired and need attention; the pram shed flooring and some of the toys.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   3.9 out of 5

We are new to the nursery but the friendly and approachable staff have helped my daughter settle in very quickly. I feel happy with our choice of nursery.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Likely

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Average Rating:   4.1 out of 5

Great staff. My son just loves The Co-operative Nursery. They provide my son with such a lovely growing environment.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

My daughter settled in well and now she loves it. She has definitely improved in every way. I love the school feel and just happy overall with the school. Will highly recommend.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Unlikely

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Average Rating:   4 out of 5

Absolutely fantastic staff. Everybody is so helpful and friendly. You can see how much they all love the children.

I feel very confident leaving my daughter with you, and she loves it too - which speaks volumes.

Prices are also very competitive and also largely irrelevant, for what you get. Incredibly pleased with our choice of nursery.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.5 out of 5

My little one has been going to The Co-op for 3.5 years now, and they have been so caring and supportive. My little one wouldn't sleep and they would walk around with her for hours to get her to sleep, that's dedication and the plus point is it's a 4 min walk from the station.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

The Co-op Sutton is a wonderful nursery! My daughter really enjoys going here. The staff are excellent and very helpful!

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   5 out of 5

The friendly atmosphere enables my child to be nurtured. I am very happy with my child's overall development as an independent individual. The staff have always been very supportive and approachable. Thank you, Co-operative team.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.4 out of 5

Though the building might look a bit dated, there is no doubt this is an excellent nursery!
The people, from carers to chefs, are all very nice and seem to be enjoying being there.
We are very lucky to have found this nursery and our little one is always very happy to spend his days there!

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

I am very happy and satisfied that I chose this nursery. The overall standard is excellent. My child is very happy in the nursery, so it means the care is outstanding. They have lovely staff too. For a mother, the most important thing is that the child is in safe hands and this nursery provides everything for this.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   5 out of 5

My daughter used to go to The Co-operative - Sutton Nursery before we moved to another nursery in Carshalton as I changed jobs and The Co-op wasn't close to my new office. My daughter was very happy at The Co-op and was very sad when she had to say her final goodbyes.
I couldn't recommend The Co-op Nursery at Sutton enough - excellent manager and caring staff. The manager was always flexible, friendly and accommodating and the staff were attentive, positive and supportive of my child. My daughter enjoyed the garden/play area outside and did lots of art and messy play. Although we left 3 months ago, my daughter still reminisces about her time at the nursery and talks about the staff and her old friends.
Huge thanks to all at The Co-op Nursery for the wonderful time and memories.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

My son settled into the nursery quickly due to such amazing staff! They gathered so much information on his interests and used this when settling him. The managers are very happy and approachable and always keep me updated when needed. I was provided with a small photo book on my son's first day of nursery, it was so great to see him happy and playing. A brilliant nursery.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

My daughter has recently started in the baby room and the staff in there are amazing. My daughter has bonded very well with them. The management was also very helpful, very caring and welcoming. I'd recommend them greatly.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   5 out of 5

My daughter started attending the Co-operative Childcare Sutton Nursery since she was 10 months old. I would love to recommend and express my appreciation to all her carers/teachers as well as the rest of the staff members for their efforts in being key influences in my child's growth.
Sincerely from my heart, thank you all so much. My child has always been happy and she looks forward to going to Preschool; she knows all her carers/teachers by name. She loves them, as well as the friends she's made. It really is a great childcare/nursery/pre-school. They care, and that's what matters to me as a mother.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

Both of my children have attended this nursery and I couldn't be happier with the level of childcare provided, all the staff are friendly and willing to go the extra mile when required. The location of the nursery is perfect as it is only a short walk from Sutton station and the opening hours of this nursery make it stand out compared to other nurseries in the area.

How likely would you be to recommend The Co-operative Childcare Sutton Nursery? Extremely Likely

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Average Rating:   4.3 out of 5

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