The Alphabet House Nursery School Upton Park

23 Harold Road, Upton Park, London E13 0SQ
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8.7 8 Reviews
  • The Alphabet House Nursery School Upton Park, London
Alphabet House Upton Park is a welcoming and nurturing nursery, known for its expansive outdoor space that provides children with ample opportunities for active play, exploration, and connection with nature. The outdoor areas are thoughtfully designed to encourage physical development, curiosity, and imaginative play, allowing children to enjoy fresh air while developing confidence and coordination.

A key strength of the nursery is the longevity and experience of its staff, many of whom have been part of the Alphabet House team for over 20 years. This wealth of experience ensures children receive consistent, high-quality care and support from staff who understand each child’s individual needs and learning journey.

Alphabet House Upton Park provides a secure, inspiring, and friendly setting where children can thrive. The combination of exceptional outdoor facilities and highly experienced staff creates a nurturing environment that supports every child’s development and lays the foundation for a lifelong love of learning.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Elaine Bailey (Nursery Manager)

Number of Childcare Staff

  • 12

Total Places for Children

  • 60

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Please contact the Nursery for more information

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & Christmas, Staff Training Days

The Alphabet House Nursery School Upton Park Reviews (8)

8.7

The Alphabet House Nursery School Upton Park has a Review Score of 8.7 (8.708) out of 10, based on 4 reviews in the last 2 years.
Over all time The Alphabet House Nursery School Upton Park has 8 reviews.

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Reviewer Connection to The Alphabet House Nursery School Upton Park
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Total of 8, showing 1-8
Review from A F (Father of Child) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very good and they look after the children well. My daughter always says good thing about them.
Reply from Abdul Khan, Brand and Quality Ambassador at The Alphabet House Nursery School Upton Park
Thank you for your kind words. We're so pleased to hear that your daughter enjoys her time at nursery and speaks positively about our team. It's lovely to know she feels happy and well cared for!
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Review from Dana T (Mother of Child) published on 14 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't be happier with the nursery for my 11-month-old. The staff is incredibly supportive and experienced, making the transition seamless from the very start. Their expertise in child development gives me peace of mind, knowing my baby is in safe hands.
A heartfelt thank you to the managers and
the entire team for providing such an outstanding service. It truly feels like a nurturing home away from home for our little one!
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Review from F B (Father of Child) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All is excellent. I am happy with the staff and management. All is going well, doing a good job. My child has improved their language day by day. I am happy to see my child improve. Thanks to all the staff and teachers who care for my child.
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Review from Mirela N (Mother of Child) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very satisfied with Alphabet House. Both children since they were 2 years old, and they were very well taken care of, diapers changed, with patience and understanding. They learned a lot there! They settled in very quickly, and I felt very sorry when I had to move out of the area... Thank you for everything.
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Review from Shabnam B (Mother of Child) published on 7 August 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
At first, I was really anxious to send my daughter but I guess that’s how it is for any parent. Rest assured the staff ensured to make me comfortable with my daughter being there. She settled in 2 days and was happy to be there. The place itself requires some maintenance and updating, however, the staff
are really kind and welcoming.
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Review from Emma W (Mother of Child) published on 5 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is fantastic! All the staff are so friendly and are really good at what they do. Both my girls attend and they love it. The children do fun and creative things as well as learning the basics. So glad I found this nursery.
Reply from Sam, Admin at The Alphabet House Nursery School Upton Park
Thank you Emma for the great feedback! It is just as fun for us to have your daughters around. We do love to teach children through fun and engaging activities to spark their creativity and thirst for…read more
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Review from Simbreyesh E (Mother of Child) published on 19 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It didn’t take a while for my daughter to settle into nursery life. But with the support and understanding from the staff and management team, my child really enjoys her time at nursery.
Also, the staff are always welcoming and happy at 8.00 in the morning!
Reply from Sam at The Alphabet House Nursery School Upton Park
Thank you for your review Simbreyesh, I am glad that your daughter has now settled at the Alphabet House Nursery - Upton Park. Our team is passionate about childcare and this is reflected in the way…read more
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Review from Hazera J (Mother of Child) published on 11 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I must say it was the best decision I've made to send my child to Alphabet House Nursery School. I feel the staff are so hands-on, friendly and genuinely care about my child. Alphabet House went into so much detail about what he likes, what foods he likes, when he sleeps, what I use on his skin, does
he have a special toy etc. They have well exceeded my expectations. My child's key person knows exactly his day to day needs/routine and pays close attention to his development such as what new things he's learned, the foods he likes/dislikes, his sleeping pattern and even skin requirements. I love how authentic they have kept the premises and not kitted out with unnecessary gadgets and decor which shows me money is being spent on things that are really needed for our children. I'm also impressed that they cook everything on site, I know if my child doesn't want certain foods, they will go and make alternatives. I highly recommend you to leave your child in the safe hands of Alphabet House Nursery.
Reply from Kemi Balogun at The Alphabet House Nursery School Upton Park
Thank you Hazera for your review. We do feel it is important to get to know each child and establish a relationship with their parents so that we can help them develop in the best possible way. I am…read more
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Current Review Score: 8.7 (8.708)

Overview of Review Score

The Review Score of 8.7 (8.708) out of 10 for The Alphabet House Nursery School Upton Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for The Alphabet House Nursery School Upton Park is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.708 Points relating to the number of positive Reviews for The Alphabet House Nursery School Upton Park is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12. 4 Positive Reviews ÷ 12 = 0.333
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (3)

Angelique

Angelique Amoakoh

Job Title: Head of Operations Joined: 2025

Angelique is our Head of Operations at Alphabet House Nursery Schools, leading and supporting all our nurseries to ensure they provide the highest quality of care, education, and family experience. With a strong background in early years leadership, Angelique oversees the daily operations across all settings, making sure everything runs smoothly.


She works closely with managers and teams to develop staff, enhance quality, and maintain excellence in every aspect of nursery life. Angelique is also deeply committed to building positive relationships with families, ensuring parents always feel confident, informed, and supported throughout their child’s journey with us. Her dedication, professionalism, and passion for early education help create a nurturing and high-quality environment where both children and families can truly thrive.

Sonia

Sonia Gupta

Job Title: Funding and Commercial Manager Joined: 2024

Sonia is our Funding and Commercial Manager, working closely with families after their nursery tour to discuss fees, funding options, and childcare support schemes. She helps parents understand the different funding entitlements available and ensures everything runs smoothly during the enrolment process.


Sonia also leads our community partnerships, building strong connections with local organisations and families to support our nurseries’ growth and engagement within the community. Her focus is on making childcare both accessible and enriching for every family.

Abdul

Abdul Khan

Job Title: Brand and Quality Ambassador Joined: 2025

Abdul is our Brand and Quality Ambassador at Alphabet House Nursery Schools. He plays a key role in ensuring that all our nurseries uphold the highest standards of care, quality, and professionalism in line with the Alpha Curriculum. He is also the first point of contact for new parents, guiding you from your initial nursery tour right through to the settling-in process. His goal is to make sure every family feels informed, supported, and confident throughout their child’s transition into nursery life.

Frequently Asked Questions about The Alphabet House Nursery School Upton Park

What is the Age Range of Children that The Alphabet House Nursery School Upton Park accepts?

The Alphabet House Nursery School Upton Park accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is The Alphabet House Nursery School Upton Park Open?

The Alphabet House Nursery School Upton Park is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does The Alphabet House Nursery School Upton Park have capacity for?

The Alphabet House Nursery School Upton Park has capacity for a total of 60 Children.

How far is The Alphabet House Nursery School Upton Park to the centre of London?

8.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact The Alphabet House Nursery School Upton Park to verify any information. View our terms and conditions. The Alphabet House Nursery School Upton Park has an Enhanced Service - more info.