Start Smart Daycare, Belfast, County Down
Start Smart Daycare, Belfast, County Down
Start Smart Daycare, Belfast, County Down

Start Smart Daycare is situated just off the Falls Road, Belfast. Carers take pride in offering a welcoming environment, focused on quality childcare for children aged 0-4 years old and After School care for 5-12 year olds (they provide a school drop off and pick up service from local primary and nursery schools).

The nursery has 5 age specific rooms all with CCTV installed and controlled entry and exit for extra peace of mind. Each Room is managed by a highly qualified Room Leader and supported by an experienced team of Nursery Assistants.

Each room follows a curriculum with a monthly theme which encourages every child to learn through play whilst having fun. Curriculum planning is displayed in rooms for parents.

They operate a ‘Key worker’ System within the Daycare. The key worker takes on many important functions such as easing separation from parent/carer, meeting the daily individual needs of the child.

Owner: Start Smart Daycare

Person in charge: Sinead McElvanna (Manager)

Local Authority / Social Services: Belfast Health and Social Care Trust

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 86

Age Range: from 0 years 3 months to 12 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Start Smart Daycare has a Review Score of 9.2 (9.230)

The Review Score of 9.2 (maximum of 10) for Start Smart Daycare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Start Smart Daycare in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.823 for Start Smart Daycare is calculated as follows: ( (81 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.407 Points relating to the number of positive Reviews for Start Smart Daycare is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17.2 positive Reviews (86 registered maximum number of service users ÷ 5). 7 Reviews ÷ 17.2 Target = 0.407

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Start Smart Daycare?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Start Smart Daycare

  • Mother of Child
    7
  • Father of Child
    1

My daughter has been attending since she was about 20 weeks old. As a first time mother, I was very nervous about leaving her but the staff were amazing. Children are placed in rooms depending on their age. When it was time for my daughter to move to a new room I became apprehensive again as she had bonded so much with the staff in her old room as had we. But my angst very quickly disappeared when I saw how much she enjoyed the new space. My experience so far is the staff are consistently good in every room. When I pick my daughter up the staff make me feel almost as if she has had 1:1 care for the whole day, they are so kind, fun and attentive. Like every child, mine doesn't always want to go willingly and those are hard days for a parent. The staff always call me to reassure me she has settled. When there are any concerns regarding her health the staff phone immediately and also follow up with me as necessary. I would have no hesitation in recommending this nursery.

How likely would you be to recommend Start Smart Daycare? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Claire, Deputy Manager at Start Smart Daycare responded to this review on 08 Aug 2017:

Thanks, Donna, we have loved watching your daughter grow into a lovely young lady.

Such a friendly atmosphere at Start Smart Daycare. The staff are all very approachable and accommodating. My son has been attending for the past year and I have just enrolled my daughter. I would definitely recommend.

How likely would you be to recommend Start Smart Daycare? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sinead McElvanna, Owner at Start Smart Daycare responded to this review on 28 Jul 2017:

Many thanks for your review. We look forward to welcoming your daughter too and hope she will have as positive experience as your son. Thank you for your continued support!

My son has developed greatly since joining Start Smart one year ago. I was worried about leaving him at first but the staff were excellent and arranged for him to complete an induction. If there were ever any problems they phoned me straight away. My son has made friends and developed a great relationship with the staff that look after him. I am very happy with the service provided.

How likely would you be to recommend Start Smart Daycare? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sinead McElvanna, Owner at Start Smart Daycare responded to this review on 27 Jul 2017:

Christina, many thanks for your lovely review. We thank you for your continued support.

Always keep me updated with the progress of my children. Easy to approach with any concerns, made going back to work a lot easier. My children always have fun and I know they are well looked after and enjoying their time there.

How likely would you be to recommend Start Smart Daycare? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sinead McElvanna, Owner at Start Smart Daycare responded to this review on 27 Jul 2017:

Bronagh many thanks for your lovely review. It's important to us to know that we are catering for both the needs of your lovely girls and yourself too.
Thank you for your continued support!

As a first time mammy to twins, I was anxious about my return to work and entrusting the care of my babies onto somebody else. They were only used to close family taking care of them in my absence.
The first day I walked through the doors I felt a lovely atmosphere, full of happy faces from staff and children alike. My twins settled into their room without a hitch, despite my fear that it might be too hard on them.
Both of them have come on leaps and bounds after almost 6 months at Start Smart and I can easily say it was the best decision I ever made to send them there.
The staff are excellent and always have extensive feedback to send home, which I appreciate since I work late and can't pick the kids up myself. They have also catered for and helped manage my wee boy's allergy which has been a great relief.
When it's a 'school day' the kids run to the door to go see all of their friends which is lovely. To know that they are happy and safe where they are is just everything. I couldn't ask for any more.

How likely would you be to recommend Start Smart Daycare? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sinead McElvanna, Owner at Start Smart Daycare responded to this review on 26 Jul 2017:

Thank you so much for your kind words, Mairead. We love seeing the children arriving and have enjoyed watching them develop as much as you. Many thanks for your continued support.

Both our daughters have enjoyed the best start in life at Start Smart Daycare and we couldn't recommend them highly enough. The staff really cared for and about our girls and were always professional, cheerful and attentive. The facilities and building are purpose built and the opening hours and fees were most agreeable. Huge thumbs up from our girls and us.

How likely would you be to recommend Start Smart Daycare? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Sinead McElvanna, Owner at Start Smart Daycare responded to this review on 18 Jul 2017:

Many thanks for your review. We always strive to provide the best possible care and service for all our children and very much value your opinion. Thank you for your continued support!

After having such a positive experience with Start Smart with my daughter (who's now six), I enrolled my baby son when he turned six months old. You can't put a price on peace of mind and this is what I get from the crèche. The staff including management are exceptional; no nonsense, no fuss, caring and supportive. In my opinion, they go far beyond the call of duty in terms of providing day care for the children. The learning curriculum is wide and varied and themed with ability and age appropriateness considered in the planning. The communication from them is excellent, the internal nursery itself is beautiful, bright and welcoming (don't be put off that the nursery is located in a busy, built-up urban area!). I would, and have highly recommended Start Smart.

How likely would you be to recommend Start Smart Daycare? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son joined the nursery when it first opened and he was 6 months old. He is 5 now and still there and he absolutely loves it. It made a huge difference to his development and he is such a confident good natured and well mannered little boy and this has a lot to do with the great support he has had in his time there. Even now if I have a day off work and tell him he doesn't need to go to the daycare after school he tells me he would prefer to go there to see the after school room head and assistant and all his friends! Prefers them than me! Lol great facility and the staff are so personable and the Manager is great! the owner is a parent herself so she knows what makes a good daycare. Cannot recommend them enough. Well done team and thank you for taking such great care of my son :)

How likely would you be to recommend Start Smart Daycare? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Submit a Review for Start Smart Daycare

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

February 2015

Families First Winners

Recipient: Start Smart Daycare

Date: Friday 06 Feb 2015

more details

Job Vacancies

Staff Profiles

Heather

Heather McIntosh

Job Title: Manager

Joined: 2011

Description:

Level 5 - Childcare Management
Designated Safeguarding Officer
Paediatric First aid,
Fire Safety Marshalls
Risk assessment and manual handling
15 years experience as Manager of Children's Daycare

Claire

Claire Treanor

Job Title: Deputy Manager

Joined: 2010

Description:

Bachelor of Arts in Early childhood studies,
Level 5 Diploma in Management and Leadership, Paediatric First aid,
Designated Safeguarding Officer,
Fire Safety Marshalls
Risk assessment and manual handling,
Food Safety
Steps & Ladders NI Training
Autism Awareness