Submit a Review for Bright Horizons Broadgreen Day Nursery and Preschool
Broadgreen Hospital N H S Trust, Thomas Drive, Liverpool, L14 3LB
View Full Details of Bright Horizons Broadgreen Day Nursery and PreschoolLatest Reviews for Bright Horizons Broadgreen Day Nursery and Preschool
05 November 2025
We couldn't be happier with this nursery! My child has attended for 2 years, the first 6 months were some what challenging however great improvements have taken place and my daughter is flourishing. All of the staff are so warm and welcoming which makes the drop offs so much easier, I always drop my daughter off feeling content and knowing she will be cared and have a great day.
31 October 2025
The staff are great. It's difficult to write a review as I know how the nursery once was! The staff in the rooms are great, they really try their best with what they have. The whole feel of the nursery has changed. It once was a place were management always sat on the front door and knew you and your child as you came in. It felt safe and reassured you as a parent. Now, management sit in a room at the side, never acknowledging you as you walk in and overhearing conversations of their evenings/ weekends. The personal touch is no longer present and management feel removed from the nursery itself. It's such a shame as we had such a different experience with our older child.
30 October 2025
My children have attended this nursery for almost 5 years now. The nursery have met the care needs of all of my children and have gone above and beyond to support them. Unfortunately my oldest child went through his pre-school year without their being any early years teachers on site however the room leader was an amazing support, always encouraging learning through exciting activities. This has now been rectified and my younger child is flourishing in the environment! Molly greets us at the door each morning with a friendly smile and addresses each child by name which I really value. The staff are always happy to see us arriving and my children have formed very close bonds with them all. The App is easy to use and is regularly updated which is brilliant! Lorna and her management team reply to any messages on the app very swiftly and the means of communication is very easy. Thank you to everyone who help us as a family, we really appreciate the work you do!
08 October 2025
I have sent 3 of my children to Broadgreen nursery over the last 5 years, and currently only 1 is attending as my others are now in school. Firstly the room staff are fantastic, my little one loves running in for hugs, i have noticed and mentioned to management about the number of new staff and changes to key workers etc that was a bit unsettling for myself. But management explained and reassured me. The facilities are great lots of indoor and outdoor play, the app is kept upto date each session. Also the kitchen staff and food available is great as my little 1 has allergies and intolerances this has been catered for with no issues. I have viewed other nurseries closer to home as it's a 50min round trip morning and afternoon to drop off and pick up, but I can't find a nursery I feel as comfortable and safe to look after my children as I do here. So thank you for do such a fantastic job supporting and encouraging our little ones development.
08 October 2025
Friendly staff and environment, welcoming and supportive to all children. I would recommend bright horizons for those looking for a trusting and caring nursery. Any nerves or apprehension on day 1 were quickly put to rest.
08 October 2025
We have been so happy with BrightHorizons at Broadgreen. The staff have done everything they can to help our daughter settle into nursery life. All the staff are so friendly, kind and attentive and go out of their way to make us feel supported. We are glad we chose this nursery and have seen our daughter develop since she joined.
01 October 2025
Molly & her team are all amazing, I can drop my child off and not worry at all knowing she is in safe hands with the team. At first my daughter was nervous going and now she looks forward to going, just shows what kind of team they are, so hard working.
24 September 2025
We've had such a wonderful experience at Broadgreen. From the very beginning, the staff have been so welcoming, caring, and attentive to our child's needs. It's clear how much they genuinely care about the children and their development. The environment is safe, nurturing, and full of exciting activities that keep my little girl engaged and happy every day. Our little girl has grown in confidence, made lovely friendships, and developed so many new skills since starting here. We couldn't be happier with the progress we've seen and are so grateful to all the staff. Highly recommend Bright horizons Broadgreen to any parent looking for a supportive and inspiring early years setting.
25 June 2025
Our little boy started this nursery at 11 months old. Each morning we were dropping him to unfamiliar staff and collecting him from unfamiliar staff who were unable to provide a handover as they hadn't been caring for him in the baby room. On one occasion staff didn't know his name upon collection. I raised concerns with the manager and was assured us it would change which initially it did for approximately 4 weeks and then things went from bad to worse. Our baby was transitioned from the baby room to toddler room without us being notified until we collected him. His new key worker had been pulled to cover another room. Therefore, he was in an unfamiliar room with unfamiliar staff for 10 hours without his parents being informed until collection. Raised concerns with management- explanation was unclear as to why this happened therefore we made the decision to remove our little boy immediately from the nursery.
22 March 2023
Lovely, welcoming nursery. Smooth transition from toddlers to rising 3's. Kept informed of key worker changes and what to expect. Staff in both rooms are always friendly and nothing is too much trouble when asking anything about the day. Looked at lots of nurseries before choosing this one as I have been a nursery owner for the last 25 years. It's such a hard decision putting your child in a nursery, but this one is wonderful and we are very happy with our choice. My second grandchild starts soon.
19 August 2022
My daughter has attended the nursery since January 2022. She absolutely loves going into nursery and has come on leaps and bounds in her speech and physical development. The nursery staff are always welcoming and very supportive. Very glad we chose this nursery. Communication is always very good, the app is updated regularly and they discuss development regularly and openly.
12 August 2022
Great communication. The staff go above and beyond to cater for every child’s needs. I feel very confident and assured that my child is getting a very enriched experience during his time there. There are always lots of fun learning activities available for them.
12 August 2022
My daughter has attended the nursery from being 12 months old and I can’t thank the nursery enough for the care and attention she receives. She loves coming to nursery and I think that is down to the lovely staff and it puts my mind at ease knowing she is being well looked after whilst I’m at work. Her confidence and overall development has come on so much since starting and I can’t recommend this nursery enough.
12 August 2022
Bright Horizons Broadgreen Day Nursery is a fantastic nursery, the staff are welcoming and supportive and have provided a safe and happy environment for my children to attend. Their overall development has been brought on through the educational and creative activities the nursery provides. Receiving regular updates and photos regarding their daily routine/development is very reassuring as a parent!
12 August 2022
The setting is perfect. My daughter has really come out of her shell. She engages more and has developed self-confidence since attending the nursery. She is my second child to attend this nursery as I loved the environment so much when my son first went. Now my third is already enrolled and ready to start his Bright Horizons journey.
12 August 2022
My 2 children attend the nursery. My eldest has attended for two years and we cannot speak highly enough of the staff! They always go the extra mile for the children and they always come home with a smile.
12 August 2022
Our third child is now in preschool and about to leave Bright Horizons, Broadgreen. The care, education and opportunity provided to her during her time, has been nothing but exceptional. The way the nursery adapted and managed throughout the pandemic was wonderful. As a family, we felt very lucky to have somewhere she could attend during this difficult time and knew, without doubt, she was safe and happy.
12 August 2022
Cannot fault the staff, from the management to the staff in each room. The way my daughter runs into nursery is testament to the care and support she receives. The structure and development since she has been attending (7 months) is evident in her developments in speech, actions, understanding and growth. Would recommend the team at Broadgreen and a special mention for my daughter's key worker and the whole of the toddler staff, they are amazing with my daughter. Thank you.
12 August 2022
Our son absolutely loves his days in the nursery. He has been in the baby and toddler room and now rising 3’s. The staff have supported him beautifully in the transitions between rooms and have recently helped him nail his potty training. His vocabulary and language skills are coming along really well and best of all he comes home talking about his friends and the staff in such a lovely way. You can’t ask for more than that. Thank you to the brilliant staff xx
11 August 2022
My daughter has been in the nursery since 2019 and will soon be leaving to go to school and my new son will be starting his nursery journey. I have been impressed with the care, the dedication to the children's development and the communication systems put in place. My daughter has blossomed and has always enjoyed every day she has ever attended. She comes home happy and has many stories of the exciting activities she’s completed and kind words from the staff. As with many children, she greatly enjoys the food: eating everything she’s given, which she will not do at home. This always gives me peace of mind that she’s eating good quality healthy meals at nursery, even if she won’t out of nursery. She’s made lots of forever friends and had experiences and memories that’ll last a lifetime.
Latest Reviews for Bright Horizons Broadgreen Day Nursery and Preschool
05 November 2025
We couldn't be happier with this nursery! My child has attended for 2 years, the first 6 months were some what challenging however great improvements have taken place and my daughter is flourishing. All of the staff are so warm and welcoming which makes the drop offs so much easier, I always drop my daughter off feeling content and knowing she will be cared and have a great day.
31 October 2025
The staff are great. It's difficult to write a review as I know how the nursery once was! The staff in the rooms are great, they really try their best with what they have. The whole feel of the nursery has changed. It once was a place were management always sat on the front door and knew you and your child as you came in. It felt safe and reassured you as a parent. Now, management sit in a room at the side, never acknowledging you as you walk in and overhearing conversations of their evenings/ weekends. The personal touch is no longer present and management feel removed from the nursery itself. It's such a shame as we had such a different experience with our older child.
30 October 2025
My children have attended this nursery for almost 5 years now. The nursery have met the care needs of all of my children and have gone above and beyond to support them. Unfortunately my oldest child went through his pre-school year without their being any early years teachers on site however the room leader was an amazing support, always encouraging learning through exciting activities. This has now been rectified and my younger child is flourishing in the environment! Molly greets us at the door each morning with a friendly smile and addresses each child by name which I really value. The staff are always happy to see us arriving and my children have formed very close bonds with them all. The App is easy to use and is regularly updated which is brilliant! Lorna and her management team reply to any messages on the app very swiftly and the means of communication is very easy. Thank you to everyone who help us as a family, we really appreciate the work you do!
08 October 2025
I have sent 3 of my children to Broadgreen nursery over the last 5 years, and currently only 1 is attending as my others are now in school. Firstly the room staff are fantastic, my little one loves running in for hugs, i have noticed and mentioned to management about the number of new staff and changes to key workers etc that was a bit unsettling for myself. But management explained and reassured me. The facilities are great lots of indoor and outdoor play, the app is kept upto date each session. Also the kitchen staff and food available is great as my little 1 has allergies and intolerances this has been catered for with no issues. I have viewed other nurseries closer to home as it's a 50min round trip morning and afternoon to drop off and pick up, but I can't find a nursery I feel as comfortable and safe to look after my children as I do here. So thank you for do such a fantastic job supporting and encouraging our little ones development.
08 October 2025
Friendly staff and environment, welcoming and supportive to all children. I would recommend bright horizons for those looking for a trusting and caring nursery. Any nerves or apprehension on day 1 were quickly put to rest.
08 October 2025
We have been so happy with BrightHorizons at Broadgreen. The staff have done everything they can to help our daughter settle into nursery life. All the staff are so friendly, kind and attentive and go out of their way to make us feel supported. We are glad we chose this nursery and have seen our daughter develop since she joined.
01 October 2025
Molly & her team are all amazing, I can drop my child off and not worry at all knowing she is in safe hands with the team. At first my daughter was nervous going and now she looks forward to going, just shows what kind of team they are, so hard working.
24 September 2025
We've had such a wonderful experience at Broadgreen. From the very beginning, the staff have been so welcoming, caring, and attentive to our child's needs. It's clear how much they genuinely care about the children and their development. The environment is safe, nurturing, and full of exciting activities that keep my little girl engaged and happy every day. Our little girl has grown in confidence, made lovely friendships, and developed so many new skills since starting here. We couldn't be happier with the progress we've seen and are so grateful to all the staff. Highly recommend Bright horizons Broadgreen to any parent looking for a supportive and inspiring early years setting.
25 June 2025
Our little boy started this nursery at 11 months old. Each morning we were dropping him to unfamiliar staff and collecting him from unfamiliar staff who were unable to provide a handover as they hadn't been caring for him in the baby room. On one occasion staff didn't know his name upon collection. I raised concerns with the manager and was assured us it would change which initially it did for approximately 4 weeks and then things went from bad to worse. Our baby was transitioned from the baby room to toddler room without us being notified until we collected him. His new key worker had been pulled to cover another room. Therefore, he was in an unfamiliar room with unfamiliar staff for 10 hours without his parents being informed until collection. Raised concerns with management- explanation was unclear as to why this happened therefore we made the decision to remove our little boy immediately from the nursery.
22 March 2023
Lovely, welcoming nursery. Smooth transition from toddlers to rising 3's. Kept informed of key worker changes and what to expect. Staff in both rooms are always friendly and nothing is too much trouble when asking anything about the day. Looked at lots of nurseries before choosing this one as I have been a nursery owner for the last 25 years. It's such a hard decision putting your child in a nursery, but this one is wonderful and we are very happy with our choice. My second grandchild starts soon.
19 August 2022
My daughter has attended the nursery since January 2022. She absolutely loves going into nursery and has come on leaps and bounds in her speech and physical development. The nursery staff are always welcoming and very supportive. Very glad we chose this nursery. Communication is always very good, the app is updated regularly and they discuss development regularly and openly.
12 August 2022
Great communication. The staff go above and beyond to cater for every child’s needs. I feel very confident and assured that my child is getting a very enriched experience during his time there. There are always lots of fun learning activities available for them.
12 August 2022
My daughter has attended the nursery from being 12 months old and I can’t thank the nursery enough for the care and attention she receives. She loves coming to nursery and I think that is down to the lovely staff and it puts my mind at ease knowing she is being well looked after whilst I’m at work. Her confidence and overall development has come on so much since starting and I can’t recommend this nursery enough.
12 August 2022
Bright Horizons Broadgreen Day Nursery is a fantastic nursery, the staff are welcoming and supportive and have provided a safe and happy environment for my children to attend. Their overall development has been brought on through the educational and creative activities the nursery provides. Receiving regular updates and photos regarding their daily routine/development is very reassuring as a parent!
12 August 2022
The setting is perfect. My daughter has really come out of her shell. She engages more and has developed self-confidence since attending the nursery. She is my second child to attend this nursery as I loved the environment so much when my son first went. Now my third is already enrolled and ready to start his Bright Horizons journey.
12 August 2022
My 2 children attend the nursery. My eldest has attended for two years and we cannot speak highly enough of the staff! They always go the extra mile for the children and they always come home with a smile.
12 August 2022
Our third child is now in preschool and about to leave Bright Horizons, Broadgreen. The care, education and opportunity provided to her during her time, has been nothing but exceptional. The way the nursery adapted and managed throughout the pandemic was wonderful. As a family, we felt very lucky to have somewhere she could attend during this difficult time and knew, without doubt, she was safe and happy.
12 August 2022
Cannot fault the staff, from the management to the staff in each room. The way my daughter runs into nursery is testament to the care and support she receives. The structure and development since she has been attending (7 months) is evident in her developments in speech, actions, understanding and growth. Would recommend the team at Broadgreen and a special mention for my daughter's key worker and the whole of the toddler staff, they are amazing with my daughter. Thank you.
12 August 2022
Our son absolutely loves his days in the nursery. He has been in the baby and toddler room and now rising 3’s. The staff have supported him beautifully in the transitions between rooms and have recently helped him nail his potty training. His vocabulary and language skills are coming along really well and best of all he comes home talking about his friends and the staff in such a lovely way. You can’t ask for more than that. Thank you to the brilliant staff xx
11 August 2022
My daughter has been in the nursery since 2019 and will soon be leaving to go to school and my new son will be starting his nursery journey. I have been impressed with the care, the dedication to the children's development and the communication systems put in place. My daughter has blossomed and has always enjoyed every day she has ever attended. She comes home happy and has many stories of the exciting activities she’s completed and kind words from the staff. As with many children, she greatly enjoys the food: eating everything she’s given, which she will not do at home. This always gives me peace of mind that she’s eating good quality healthy meals at nursery, even if she won’t out of nursery. She’s made lots of forever friends and had experiences and memories that’ll last a lifetime.