We registered for the settling in sessions. They said no sessions can be
booked without paying the refundable deposit. It is mentioned in their
contract (that I signed) that the settling in sessions are free. After
sending my daughter for 3 one-hour long settling in sessions, I realised
the nursery wasn't what I wanted for my daughter. We didn't go ahead
with the place. They never returned the deposit. They have denied the
same. Why did I not want this nursery? I visited them 4 times in total,
show around and then 3 settling in sessions, I wasn't introduced to any
of the staff members, except for the one who showed us around. I asked
about the key worker who would work with my child, I was never
introduced to them. There was no learning schedule discussed, no
information about the development updates and/or observations about the
child. My child wasn't even addressed by her name for the first settling
in session. On the second day, they asked me what's she called. Weird!
Latest Reviews for Happy Days Day Nursery
28 February 2025
We registered for the settling in sessions. They said no sessions can be
booked without paying the refundable deposit. It is mentioned in their
contract (that I signed) that the settling in sessions are free. After
sending my daughter for 3 one-hour long settling in sessions, I realised
the nursery wasn't what I wanted for my daughter. We didn't go ahead
with the place. They never returned the deposit. They have denied the
same. Why did I not want this nursery? I visited them 4 times in total,
show around and then 3 settling in sessions, I wasn't introduced to any
of the staff members, except for the one who showed us around. I asked
about the key worker who would work with my child, I was never
introduced to them. There was no learning schedule discussed, no
information about the development updates and/or observations about the
child. My child wasn't even addressed by her name for the first settling
in session. On the second day, they asked me what's she called. Weird!