We registered for the settling in sessions. They said no sessions can be booked without paying the refundable deposit.
It is mentioned in their contract (that I signed) that the settling in sessions are free. After sending my daughter for 3 one-hour long settling in sessions, I realised the
nursery wasn't what I wanted for my daughter. We didn't go ahead with the place.
They never returned the deposit. They have denied the same. Why did I not want this nursery?
I visited them 4 times in total, show around and then 3 settling in sessions, I wasn't introduced to any of the staff members, except for the one who showed us around. I asked about the key worker who would work with my child, I was never introduced to them. There was no learning schedule discussed, no information about the development updates and/or observations about the child. My child wasn't even addressed by her name for the first settling in session. On the second day, they asked me what's she called. Weird!
Latest Reviews for Happy Days Day Nursery
28 February 2025
We registered for the settling in sessions. They said no sessions can be booked without paying the refundable deposit.
It is mentioned in their contract (that I signed) that the settling in sessions are free. After sending my daughter for 3 one-hour long settling in sessions, I realised the
nursery wasn't what I wanted for my daughter. We didn't go ahead with the place.
They never returned the deposit. They have denied the same. Why did I not want this nursery?
I visited them 4 times in total, show around and then 3 settling in sessions, I wasn't introduced to any of the staff members, except for the one who showed us around. I asked about the key worker who would work with my child, I was never introduced to them. There was no learning schedule discussed, no information about the development updates and/or observations about the child. My child wasn't even addressed by her name for the first settling in session. On the second day, they asked me what's she called. Weird!