Pepperberry Day Nursery

Hawthorn Street, Wilmslow SK9 5EL
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2.5 1 Review
  • Pepperberry Day Nursery, Wilmslow
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Type of Service

  • Day Nursery
  • Full Day Care
  • Sessional Day Care

Owner

  • Pepperberry Day Nurseries Ltd
  • Privately Owned

Person in Charge

  • Emma Jones (Nursery Manager)

Number of Childcare Staff

  • 29

Total Places for Children

  • 118

Age Range

  • from 0 years 0 months
  • to 5 years

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays
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Pepperberry Day Nursery Reviews (1)

2.5

Pepperberry Day Nursery has a Review Score of 2.5 (2.500) out of 10, based on 1 reviews in the last 2 years.
Over all time Pepperberry Day Nursery has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Pepperberry Day Nursery
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Total of 1, showing 1-1
Review from Oliver S (Father of Child) published on 6 November 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Our son thrived under the wonderful preschool staff at Pepperberry, who were caring and dedicated. Sadly, our experience with the finance and management team has been extremely disappointing. We paid our nursery fees a year in advance, meaning we couldn't benefit from the Government Tax-Free Childcare
scheme. Pepperberry offered a workaround - pay again through the scheme to receive the 20% benefit, with a refund promised within 30 days. We followed this in good faith, but over 46 days past the agreed 12th September 2025 refund date, we've had no payment or communication. Despite repeated calls, emails, and visits, we've been ignored or fobbed off. This is unacceptable and unethical, especially when families rely on transparency and trust. The finance team's lack of accountability has completely overshadowed what was otherwise a great experience for our child. I hope this prompts Pepperberry to finally honour their commitment.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 2.5 (2.500)

Overview of Review Score

The Review Score of 2.5 (2.500) out of 10 for Pepperberry Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 2.5 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 2.500 for Pepperberry Day Nursery is calculated as follows: ( (9 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 12 Ratings = 2.5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 0 Points relating to the number of positive Reviews for Pepperberry Day Nursery is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 118 number of registered child places is 23.6. 0 Positive Reviews ÷ 23.6 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Frequently Asked Questions about Pepperberry Day Nursery

What is the Age Range of Children that Pepperberry Day Nursery accepts?

Pepperberry Day Nursery accepts Children aged from 0 years 0 months to 5 years.

What Days & Hours is Pepperberry Day Nursery Open?

Pepperberry Day Nursery is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Pepperberry Day Nursery have capacity for?

Pepperberry Day Nursery has capacity for a total of 118 Children.

How far is Pepperberry Day Nursery to the centre of Wilmslow?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Pepperberry Day Nursery to verify any information. View our terms and conditions. Pepperberry Day Nursery has an Basic Service - more info.