Caterpillars Pre-school (Sussex) Ltd

Southgate West Community Centre, Ditchling Hill, Southgate, Crawley RH11 8QL

Owner: Caterpillars Pre-school (Sussex) Ltd

Person in charge: Catherine Clark (Manager)

Local Authority / Social Services: West Sussex County Council

Number of Staff: 8

Service Offered: Nursery School (Privately Owned), Open term time, Full Day Care, Sessional Day Care

Total Places for Children: 103

Age Range: from 2 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0845-1445

When Closed: School Holidays

Fees Guide: £15.00 per session consisting of 3 hours / Full day 6 hours £30.00

Admission Information: Children aged 2-5 years old funded or non-funded

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Caterpillars Pre-school (Sussex) Ltd has a Review Score of 8.7 (8.737)

The Review Score of 8.7 (maximum of 10) for Caterpillars Pre-school (Sussex) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Caterpillars Pre-school (Sussex) Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.793 for Caterpillars Pre-school (Sussex) Ltd is calculated as follows: ( (92 Excellents x 5) + (24 Goods x 4) ) ÷ 116 Ratings = 4.793

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.944 Points relating to the number of positive Reviews for Caterpillars Pre-school (Sussex) Ltd is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 20.6 positive Reviews (103 registered maximum number of service users ÷ 5). 4 Reviews ÷ 20.6 Target = 0.194

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Caterpillars Pre-school (Sussex) Ltd?

  • Extremely LIKELY
    9
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Caterpillars Pre-school (Sussex) Ltd

  • Mother of Child
    10

This is a lovely pre-school. My child always looks forward to attending and loves all the friendly staff.

How likely would you be to recommend Caterpillars Pre-school (Sussex) Ltd? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Excellent with children. My son has learnt so much in 11 months.
Very friendly teachers. Very helpful with both parents and children.
Good communication. I am very pleased with my son's progress.

How likely would you be to recommend Caterpillars Pre-school (Sussex) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Great pre-school. My son loves going and his confidence is building after each session.

How likely would you be to recommend Caterpillars Pre-school (Sussex) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very good and all staff are friendly and approachable.
My son has improved since he started.

How likely would you be to recommend Caterpillars Pre-school (Sussex) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been with Caterpillars Pre-school nearly a year now they are fantastic, we moved to the area they welcomed us with open arms. Would highly recommend them to others my son has learnt so much and his confidence has come on so much.

How likely would you be to recommend Caterpillars Pre-school (Sussex) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter loves this preschool and settled in so well lovely and helpful staff.
My daughter loves the garden not only because she loves outside but because its big with lots of activities and can use it in all weathers.
The preschool is always clean and tidy and staff always welcoming.

How likely would you be to recommend Caterpillars Pre-school (Sussex) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

This preschool has got to be one of the best in Crawley, I told all my friends about Caterpillars.
They have either applied their child or are thinking about doing so.
The staff are fantastic and they do everything they can.
I think having a book box for each child in the small room would be good and a different one every day.

How likely would you be to recommend Caterpillars Pre-school (Sussex) Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Catherine Clark, Manager at Caterpillars Pre-school (Sussex) Ltd responded to this review on 09 Nov 2016:

Thank you for your review and your suggestions for a book box for each child, we will consider this within our evaluation process.

Amazing staff, always friendly and up for an early morning giggle at the door, the manager is also there for the parents for whatever support or just a general rant or chat, she's amazing! My daughter has achieved so much since being there without a doubt every time she comes out she's telling me something new she has learnt. I couldn't fault the school or staff one bit!! I couldn't have sent her to a better preschool, to which her younger sister will be also attending.

How likely would you be to recommend Caterpillars Pre-school (Sussex) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

My son loves Caterpillars nursery and my daughter did last year, the staff are kind and helpful,the facility is always clean and ready for the children to enjoy their day.
I would definitely recommend the nursery to any friends and family

How likely would you be to recommend Caterpillars Pre-school (Sussex) Ltd? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Don't Know

Both my daughters have loved Caterpillars and have grown so much. Staff are all friendly and nursery is very welcoming. All the children have lovely bonds and my daughters always look forward to attending.

How likely would you be to recommend Caterpillars Pre-school (Sussex) Ltd? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

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