Little Steps Day Care

To the rear of: 56 Ravensden Road, Renhold, Bedford MK41 0JY

Little Steps Day Care supports children by providing a loving, caring, family environment for them to learn and develop.

Through a focus on discovery, creative play, learning and natural development, the nursery offers children an exciting and stimulating place to learn through play.

Children are free to express themselves, learn about life, have imaginary adventures and explore.
The nursery is situated in the beautiful rural village of Renhold, just outside Bedford.

It has large grounds and woodlands. These surroundings give the children great opportunities to experience nature through woodland walks, teddy bears' picnics, bug hunts and many other exciting activities.

Every child is different and embarks on their own learning journey and the nursery is proud to be a part of it.

Owner: Little Steps Day Care Ltd

Person in charge: Jo McClelland (Owner/Manager)

Local Authority / Social Services: Bedford Borough Council

Number of Staff: 11

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 42

Age Range: from 0 years 4 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Overview of Review Score

The Review Score of 8.9 out of 10 for Little Steps Day Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up of Average Rating of Reviews (maximum of 5 points) and Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating of all Reviews in the last 24 months. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.847 for Little Steps Day Care is calculated as follows: ( (50 Excellents x 5) + (9 Goods x 4) ) ÷ 59 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this nursery to friends and family?'

    The 4.095 Points relating to the number of positive Reviews for Little Steps Day Care is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 number of registered child places is 8.4. 5 Positive Reviews ÷ 8.4 = 0.595

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months. then it will not have a Review Score.

8.9 Little Steps Day Care has a Review Score of 8.9 (8.942) out of 10 based on reviews in the last 2 years. Over all time Little Steps Day Care has 10 reviews with an Average Rating of 4.9 out of 5.

Average Ratings

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Average Rating:  Average rating  5 out of 5

My son has been going to Little Steps for over a year now and he loves it there. The team in both rooms are dedicated to looking after your child to a high standard and it shows. My son has progressed well in their care and the staff gave advise recently in regards to a health issue of his which is
now being looked into properly thanks to their words of advice.
My partner and I would not hesitate to recommend the nursery to our friends and family.

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Joanne McClelland at Little Steps Day Care responded to this review on 19 Nov 2019:

Thank you for the lovely review. We do everything we can for our children and it's great to hear they are progressing well and you are all happy.

Average Rating:  Average rating  4.9 out of 5

The staff are excellent, very friendly and approachable.
My son's key carer always has time for us and offers helpful advice when we need it which has been so valuable to us as first-time parents.
Our son has been attending for nearly a year now and he has learnt so much. He has become such a confident
and outgoing little boy, thanks to the staff there.
It is a real home from home setting and all of the activities they do help him learn and explore.
So glad that we chose Little Steps.

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Average Rating:  Average rating  5 out of 5

Beautiful setting and amazing staff are the reasons I would definitely recommend this nursery. This place feels like home for my little one and it’s probably the family vibe that one can pick up right from the first visit. What I really appreciated is that they let me pack lunch, which for me is paramount.
I can tell that my daughter enjoys spending time there and she has developed a strong bond with her carer. Add health and safety regulations adherence and spotlessly clean facilities to all the above and you have a five-star nursery.

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Joanne McClelland at Little Steps Day Care responded to this review on 30 Oct 2019:

Thank you for the lovely review. We really appreciate your feedback. We work really hard and it's great to hear it's all worth it.

Average Rating:  Average rating  4.8 out of 5

Little Steps are a really lovely nursery with a fabulous team.
My daughter started in January this year and settled so quickly. Her keyperson was amazing and put so much effort into getting to know my daughter and her likes and dislikes.
The manager is really welcoming, friendly,m helpful and accommodating,
as are the rest of the staff. I'm so pleased with the care and attention my daughter receives and will always recommend Little Steps to friends and family.

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Joanne McClelland at Little Steps Day Care responded to this review on 18 Oct 2018:

Thank you very much for your lovely comments, the team work so hard so it's great to hear we're getting it right :)

Average Rating:  Average rating  4.5 out of 5

My twin girls started coming to Little Steps when they were just 10 months old, they are now 3 and Little Steps has been the best for us and them, from discipline to learning through play, science, fun, dance, making friends and activities, we couldn't be happier.

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Joanne McClelland at Little Steps Day Care responded to this review on 15 Oct 2018:

Thank you for this lovely review. It is so nice to hear such positive feedback.

Average Rating:  Average rating  4.8 out of 5

This nursery is lovely. The setting is beautiful, it's easy to get to, and good parking. The staff are very friendly and welcoming, and my little boy has really bonded with all of them. He always seems to have a great day with lots of varying activities.
The food is amazing, always home made and there
always seems to be a good variety.
The staff complete a daily diary so you know what you little one has been up to, what they have eaten, how much they have slept, and their nappy changes.
In the time that my little boy has been here, his speech, independence, social skills have all massively progressed.
I have even had a parents evening, where the staff showed me how he is meeting the EYFS Statutory Framework, along with pictures that they document to show he is meeting these targets.
On occasion, they also open and put on fun things for the kids, such as Easter egg hunts, BBQ's etc.
I really love this nursery, it feels like a lovely place, and the staff are really amazing.

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Jo McClelland, Manager at Little Steps Day Care responded to this review on 13 Jun 2017:

Thank you so much for the lovely comments about our setting and staff. The team work extremely hard to provide the best possible care for the children and the best service for the parents. We are and will always strive for outstanding. Thank you :)

Average Rating:  Average rating  4.8 out of 5

The nursery is in a fantastic location with a fabulous open plan setting that makes interaction between the children easy. The staff are very professional and provide information on your child's progress on a daily basis. It is a must see if you are thinking of placing your child in a nursery.

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Jo McClelland, Proprietor and Manager at Little Steps Day Care responded to this review on 19 May 2016:

Thank you for your review, it is lovely to hear feedback from our families as it helps us to improve!

Average Rating:  Average rating  5 out of 5

Brilliant nursery! My 18 month old settled in extremely quickly, staff go above and beyond expectations and their passion for children is clear to see. Nursery is spacious with plenty of toys and fun things that enable children to learn and grow through play. My little boy thoroughly enjoys it and looks
forward to going,much so that I have recently increased the days he attends. Nursery is very clean and set in beautiful countryside surroundings, outside play area reflects this. Staff really are brilliant and very attentive towards children, I am given daily updates of what my child has done, eaten etc that day. My little boy has developed into a confident happy child and I would 100% recommend this nursery to anyone who wants their child to be the same. Good work guys, 5 stars all round!

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Jo McClelland, Proprietor and Manager at Little Steps Day Care responded to this review on 11 May 2016:

Thank you for your lovely review. We are delighted that you and your family are happy with our setting so far and we strive to continue to improve. We are enjoying having your son with us and are proud of how well he has come on already! He's a lovely boy and a delight to care for.

Average Rating:  Average rating  5 out of 5

I would recommend this nursery to anyone. My son has not been here long and I've already seen a big development in this speech already. He didn't say much at all but now he's chatting away and seems so happy. The staff have been wonderful in making us feel welcome and they always keep us informed. I
think the book he comes home with is a great thing it shows me what sort of day he's had. I love the setting of this nursery the large light space inside and out is great. It always looks clean and tidy even when the children are making a mess. It's a very professionally run nursery and I'm looking forward to watching my son grow, learn and develop in the years to come.

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Jo McClelland, Proprietor and Manager at Little Steps Day Care responded to this review on 11 May 2016:

Thank you for your wonderful review. We are so happy that our setting goes beyond your expectations and we are passionate about providing the best care and education for the children and a high standard of service to their families. We have loved having you and you son as part of the 'Little Steps Family' and look forward to many more years watching your son grow and develop!

Average Rating:  Average rating  5 out of 5

My daughter has been going here for about a month and I could not be happier. The nursery is in an amazing setting with big rooms and loads of toys to keep them busy for hours. The staff are amazing, they made us feel welcome from the start, the communication between us is fantastic. My daughter loves
going there and we could not be happier. We are so glad we found the nursery when we did.

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Jo McClelland, Proprietor and Manager at Little Steps Day Care responded to this review on 05 Apr 2016:

Thank you so much for your lovely review. We are delighted that you are happy with everything so far and will strive to continue to provide a high standard of care at Little Steps Day Care!

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