Wales 1 Day Nursery Reviews (12)
9.0
Wales 1 Day Nursery has a Review Score of 9.0 (9.008) out of 10, based on 10 reviews in the last 2 years.
Over all time Wales 1 Day Nursery has 12 reviews.
Review from Beth L (Mother of Child) published on 30 October 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Wales 1 have been nothing but excellent since my daughter joined them in April 2024. Every room that she has been in since starting have been fantastic (started at 9 months now 2 years). They provide great menu of food, lots of fun activities for the children with many days catered to the children's
interests. Our daughter has come on leaps and bounds since being at wales 1 and that is due to the fab staff. It is well run and all queries are always answered straight away. Would recommend to other parents.
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Review from Joann W (Grandmother of Child) published on 30 October 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Couldn't be happier with this nursery who always goes above and beyond with my granddaughter, she absolutely loves attending wales1 and is developing amazingly. Staff are so friendly and Mila loves being with them and her little friends. Love receiving her updates via the app. Cannot recommend enough.
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Review from Hannah N (Mother of Child) published on 27 October 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My little boy has attended wales 1 for the last 6 months, since he was about 7 months old, and I've been very happy with the care he's been provided. He's never been upset when being dropped off in the morning and they do lots of fun sensory activities, along with themed days and even things like first
aid training for parents. I can see detailed live notes of what he's eaten and how's he's slept via the app and I love the many photos I get sent every day. Whenever I need to make contact I get a response really quickly and everyone is friendly and professional.
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Review from Tash B (Mother of Child) published on 19 May 2025
Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Love all that they do and provide for the children. If there are any issues they are quick to help resolve them. My daughter has been in there since 6 months and she's now 3 and she's come on amazingly. There have been one or two snags but they staff have worked quickly to resolve them. It is very expensive
though and the price could be looked at
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Review from S E (Guardian of Child) published on 16 May 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My little boy has special needs and is peg fed. He started at wales 1 18 months ago. They have gone above and beyond helping him. They have done peg feed training so he can be fed in nursery. They know him so well they are the only other carers for him that are trained. They have done the training without
any hesitation. We tried 5 nursery's while looking for a place and apart from wales 1 they made excuses why he could t start including being full while a few days later giving a place to a non special needs child who is the same age.
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Review from R W (Father of Child) published on 16 May 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely brilliant with my boy he loves going.the staff are so friendly and welcoming would recommend. The food is good the learning is awesome and he has so much fun there, if you want to choose a nursery this is the one for you.
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Review from Emily H (Mother of Child) published on 16 May 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My son absolutely loves coming this nursery. He started when he was 9 months old and attends 2 days a week. During this time he has become more confident and social. The staff are very knowledgeable and have support my son to achieve developmental milestones. The room staff are very friendly and approachable.
They are always there to greet you in the morning and give you updates on how your child is doing. I absolutely love their app where I can see what my son has been up to. They add meals, drink, naps and nappy changes on there so you can see when they have happened and what they have had. Then at the end of the day they send you pictures of what your child has been doing. The meals they provide are outstanding. The chef provides well balanced meals with lots of different meal types. This nursery is everything I could hope for. Thank you.
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Review from Hannah l (Mother of Child) published on 16 May 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Wales 1 are very accommodating with changes in circumstances and last minute changes and are so helpful. Wales 1 are very informative and have even introduced parents evening so you can get 1 to 1 feedback for your child's progress. The activities are always fun and change regularly and are really
creative as well as linking with seasonal festivities. Overall we are very happy with communication, care, safety and learning for our child.
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Review from C H (Mother of Child) published on 16 May 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My daughter started at Wales 1 when she was 1 years old, and I have no words of how much she has excelled being there! All the staff have been amazing with communication, honest and super supportive, these girls work so hard! My little girl is going to be starting reception in September and I honestly
wish I could take the staff with us! I'm not which one of us are going to miss the girls more! Keep up the amazing work you do, Wales 1! If only all daycare were like you!
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Review from Anna F (Mother of Child) published on 12 July 2024
Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
My daughter suffered two very severe nappy rashes and after the second rash she recovered for a week. As a mom of two, it was easy for me to judge that my daughter must have been with a dirty nappy for hours. Food Hygiene Rating - 4. My daughter had a rash on her face after the first few days. There
was a slight improvement for the weekend when she stayed at home, but with the new week and the stay in the nursery, the rash on her face intensified. The well-being and health of children is paramount. Please keep your little once away from this nursery and manager. In the last day, I picked my daughter with a fever - 39.4C, no one even contacted me and she was suffering for hours without a medicine or medical help.
Reply from Vicki Buttle, Director at Wales 1 Day Nursery
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Review from R W (Mother of Child) published on 15 July 2023
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My daughter loves going to nursery and I’m really happy with the level of care she receives there! I particularly love getting photos on the app of what she gets up to in the day.
The activities they do are great and she’s really developed and learned so much since starting.
The activities they do are great and she’s really developed and learned so much since starting.
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Review from E H (Mother of Child) published on 10 July 2023
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely, friendly nursery.
Staff are caring and enthusiastic, making the childcare experience a much easier transition for our little one.
Great facilities, clean bright environment with plenty of fun learning opportunities.
Beautiful outdoor space
Staff are caring and enthusiastic, making the childcare experience a much easier transition for our little one.
Great facilities, clean bright environment with plenty of fun learning opportunities.
Beautiful outdoor space
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Current
Review Score: 9.0 (9.008)
Overview of Review Score
The Review Score of 9.0 (9.008) out of 10 for Wales 1 Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.
- The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.500 for Wales 1 Day Nursery is calculated as follows: ( (97 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 120 Ratings = 4.5
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.508 Points relating to the number of positive Reviews for Wales 1 Day Nursery is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
- 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 number of registered child places is 14.8. 9 Positive Reviews ÷ 14.8 = 0.608
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.