Rascals Day Nursery

555 Upper Newtownads Road, Belfast BT4 3LP

Group: Rascals Day Nurseries

Person in charge: Stacey McAleese (Nursery Manager)

Local Authority / Social Services: Belfast Health and Social Care Trust

Number of Staff: 23

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 50

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 Rascals Day Nursery has a Review Score of 8.1 (8.058)

The Review Score of 8.1 (maximum of 10) for Rascals Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Rascals Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.958 for Rascals Day Nursery is calculated as follows: ( (47 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.1 Points relating to the number of positive Reviews for Rascals Day Nursery is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10 Target = 0.100

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rascals Day Nursery?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rascals Day Nursery

  • Mother of Child
    4

My eldest daughter has been going to the Rascals at Upper Newtownards since September 2015 and absolutely loves it. All the staff know her by name and she loves all the different activities each day. She even eats food at Rascals that she wouldn't eat at home which is a testament to how tasty it must be!
I particularly love how I can log in throughout the day to a portal where I'm updated on how she is getting on with food, sleep, activities and also photos. It gives great piece of mind.
Our second daughter is starting soon too.
Couldn't recommend it enough!

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I cannot express how content I am with everything Rascals has done and continues to do for my daughter. My wee girl has been with Rascals from when she was 6 months old and is now 2. She has progressed through 3 different rooms now and I can't fault the care and attention she got in every room and with every leader. The manager is absolutely amazing to deal with and will always try and work with you for what is best for your child. My wee 'rascal' loves her current leaders and comes home chatting about the day she's had with them and all her wee friends. Everyday is full of fun and laughter for her. The favourite part of my working day is checking the APP and finding out what my wee girl has been up to and getting to see photos of her playing away with a big smile on her face! I absolutely love the APP. Rascals is excellent. Couldn't fault anything about it!

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Stacey Mcaleese, Manager at Rascals Day Nursery responded to this review on 30 Sep 2015:

Hi Julie,

Thank you for taking your time to complete a review for us! We are really happy that you feel this way about Rascals, Stormont and we aim to keep these high standards up at all times.

Absolutely great nursery. From management to room staff, they are all very nice, approachable and are amazing with all the children. Every staff member knows every child by name. My son comes home from nursery and I notice him saying new words, singing new songs, he learns a lot in nursery as the staff are very attentive and have a structure they follow from singing, to reading books to free play. The meals provided in the nursery are excellent, the children get a balanced diet including fruit and vegetables.
All in all this nursery is fantastic. My son never wants to leave when we go to pick him up, which I think says it all.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

Stacey mcaleese, Manager at Rascals Day Nursery responded to this review on 16 Sep 2015:

Thank you for you for taking time to write a review. We are really glad you feel that way and aim to meet high standards at all times.

I would definitely recommend Rascals Stormont to any of my family or friends. I could not fault the care they give to my daughter one bit! I can go to work and not worry about how my daughter's day is going as I can check regularly on the Rascals App to see her progress throughout the day.

The staff from the kitchen staff to the manager are extremely friendly and I personally feel that I can go to any of the staff to ask about my daughter as they all know her personally too.

All in all a very friendly, relaxed environment for your little one.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Roger D'Arcy, Joint Managing Director at Rascals Day Nursery responded to this review on 09 Sep 2015:

Thank you so much for taking the time to send in this review. We are delighted that you feel this way.
Our Tablet system is now being rolled out to the other 7 Rascals branches and will allow a constant information stream for parents. Thanks to the staff and Parents at Rascals Stormont who trialled the system and are singing its praises.
Roger & Lynne D'Arcy
For Rascals Day Nurseries

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